Comcast finalizes its network management strategy

By Sharon Fisher | Published September 22, 2008, 6:22 PM

In response to an order from the US Federal Communications Commission in August, Comcast Corp. released on Friday a "protocol agnostic" network management plan that could result in poorer performance for the heaviest users.

On August 1, the FCC found the cable operator in violation of net neutrality rules, meaning that despite Comcast denials the agency believed the company was restricting point-to-point traffic such as BitTorrent. Among other things, the report that Comcast released on Friday conceded that the company had indeed done that, though by way of protocols and not content.

"Comcast established thresholds for the number of simultaneous unidirectional uploads that can be initiated for each of the managed protocols in any given geographic area; when the number of simultaneous sessions remains below those thresholds, uploads are not managed. The thresholds for each protocol vary," according to Attachment A: Comcast Corporation Description of Current Network Management Practices (PDF available here). "These management practices were not based on the type (video, music, data, etc.) or content of traffic being uploaded."

The new network management system has been tested in five cities for three months and will be rolled out to all Comcast cities by the end of the year -- which the company had planned to do before the FCC order, Comcast said. No customer complaints were recorded about the new method, though some users complained that the cities tested -- Colorado Springs, Colo.; Warrenton, Va.; Chambersburg, Pa.; Lake City, Fla.; and East Orange, Fla. -- weren't representative of other major Comcast cities such as New York. Fewer than one percent of users were affected on a typical day, Comcast claimed.

Here's how it works: If a network isn't congested, nothing will happen and people can use the service as they always do. However, if the network becomes congested, the heaviest users will get a lower priority for their traffic, until the congestion clears.

Comcast also created a Web page with information about the new network management method, including copies of all the relevant documentation with the FCC.

The 250 GB limit that Comcast imposed on users in August, to be made effective in October, is still in place, according to a Comcast spokesman. Previously, Comcast had limited access if users reached a certain throughput level -- the top 1/10 of 1% of users -- but had not given users a specific consumption limit.

In the meantime, users of peer-to-peer networks are trading methods for maximizing their Comcast use without hitting the various limits.

There has been concern that Comcast's action will be seen as a precedent by other major carriers such as AT&T and Time-Warner. Indeed in August, AT&T announced changes to its terms of service that limit the use of broadband Internet.

Comments

View comments by with a score of at least

So you whined about them throttling P2P, and made a big stink about it with the FCC.

Now it's come down and they're no longer basing their network management on a single protocol and you are still whining about it.

One might begin to think you won't stop whining until they give their service away for free and let you do anything you want with it.

Ahh...the Age of Entitlement. Who cares that you were never promised more than an always-on connection at up to a certain speed? Who cares that you were never promised full availability of those speeds? All you saw was "unlimited" and "6mbit" and assumed that meant whatever you wanted it to mean...

I am paying $52 a month for Internet and Cable TV service. I get 10mbit service, have yet to be "throttled", and have yet to come anywhere *near* this 250GB limit. (DD-WRT reports 67GB for last month, for all 4 users, including my USENET account and the fact that I frequent sites like Hulu and FanCast.)

Score: 0

|

You go month to month with Comcast. You are free to change to any other service at any time without penalty.

Avail yourself of that opportunity. Vote with your wallet.

Score: 0

|

In a contract between two parts a part cannot change the terms by itself alone without the consent of the counterpart.
Hence, if they can decide such, I decide unilaterally that Comcast service since today instead of $42 is worth $30.
How about this?

Score: 0

|

Comcast is free to change their terms of service whenever they wish.

Perhaps you should read those...

Score: 0

|

What a load of s***, so.. if the network is under heavy load, the folks actually using the internet for something are throttled, oh yeah.. its still throttling, just not protocol specific throttling... isn't this actually worse?

Score: 0

|

change you ISP if you do not like it. and have everyone you know change also. Comcast will respond to mass users leaving.

Score: 0

|

good idea, unless you have no alternative. Where I live there is only one broadband provider in the area...a cable company.

Score: 0

|

After telling US to mind its own business, Kroes slaps caps on Rambus royalties

The holder of many patents worldwide pertaining to DDR memory offered to reduce its royalty stake in that technology, and today the EU said yes.

Why Apple succeeds, and always will

The company consistently plays by different rules, literally like David did in his battle against Goliath.

EC's Kroes to US senators: Mind your own business on Oracle + Sun

UPDATED The EU's antitrust chief told the United States Senate Tuesday that any merger that takes place in the world is more her affair than theirs.

Betanews Podcast: Rupert Murdoch and the buying stuff online problem

We'll have a more difficult time paying for online news if the underlying protocol for online payment has a big gaping hole in it.

In a peace offering to newspapers, Google offers a new news format

It's probably not a solution to the woes of major news publishers, but Living Stories may gather a few of those publishers together in search of one.

Google Maps doesn't prevent car accidents, only search accidents

This week, Google updated Maps for Android 3.3.1, adding topography, nearby points of interest, and error reporting.

DOJ: Microsoft interop docs are now 'substantially complete'

A major milestone in the US Government's oversight of Microsoft is passed, as the Justice Dept. is now saying the company's protocol documents make sense.

The $1 DVD rental debate: LA group says Redbox will lose movie makers $1B

A report from the Los Angeles Economic Development Corporation says cheap Redbox DVD rentals could seriously damage the movie business.

First impressions of Droid: Easy, breezy, friendly, if a little fat

Though it's not quite as well-polished as Apple's iPhone OS, the version of Android that Motorola's Droid phone sports is still a breeze to use.

Windows fix for TLS security bug still forthcoming, won't be Tuesday

Anyone looking for a fix for last month's discovery of a potentially serious security hole in TLS and SSL may have to wait until everyone is ready to act together.

Not the first, not the last, technology predictions for 2010

Carmi Levy | Wide Angle Zoom: The real truth is probably that what went around in 2009, will come around to haunt us next year.