http://www.paypalsucks.com/

http://www.AboutPayPal.org

http://www.consumeraffai...m/online/paypal_01.html

http://www.consumeraffai...m/online/paypal_02.html

http://www.cnn.com/2002/...ndust....idg/index.html

http://search.blossom.co.../compact/226?key=paypal

http://www.abisource.com...nglis...2/Oct/0422.html

http://www.paypalwarning.com

http://dir.jayde.com/profile10519623.html

http://www.auctionbytes....cab/abn/y03/m10/i03/s01

Another one is the class action lawsuit site:
http://www.settlement4onlinepayments.com/

Where PayPal agreed to not only release $5million it was holding of people's money, but pay another $9.25million in claims.

About the $5million... that was money that paypal had frozen from it's customers account and had gone by the 180 day waiting period. PayPal had NOT sent the money to the account holders, despite it clearing all concerns, because, according to PayPal: they didn't ask for it back. Part of the class action lawsuit was that Paypal would voluntarily refund funds held for 180 days without the account holder having to put in a specific request for it.

Holding people's money for 180 days is bad enough, but what do you call it when they do not release it after the 180 days? The courts call it conversion and it's a crime.

This makes it good for college kids who are on their own and don't yet have credit cards but can use PayPal w/ bank accounts to purchase these large things. Do they allow the monthly payment plans with PayPal, though? If Apple offered this, it would be a divine blessing.

Garbage products now accepting payments from suck-me-dry pal. Dell losing market share quickly...Michael, this wont help. lmao.

Okay I have a dell I bought mine about 3 years ago I am alright with it but I will never ever buy a Dell again. Fool me once shame on me, fool me twice shame a fool cant be fooled again. My next computer will be between the MIT $200 computer or Apple Imac G5 seriously or if they come out with a smartphone/pda with enough power and battery life to handle the internet, and cheap service as well.

On the actual topic, Paypal is great and it is about time dell came to the future. Dell sucks

Oh Goodie! Lets make Dells customer service even worse!! :)

Paypal is the Devil.

So someone at Dell has a brain after all.

Having been charged twice for one PC, and then had to prove to them that they screwed up, this has to be an improvement. I just hope Dell deosn't pass on PayPal's extortionate fees to long-suffering customers.

Dell is fine until something goes wrong, and then you fall into Dell POO (Pit Of Oblivion), mainly it seems because that, after they've got your money, they are in love with the idea of doing everything they can to avoid actually TALKING to to customer.

dell is okay that's if you have no problem with their products, i know some people love Dell and some don't
but i am happy to see that Dell is moving into online instant payment, Paypal, which make lots of people feel more secure when they do online shopping. i can't wait to see other companies doing the same thing. :)

This is off topic...but if you dont know how to use a firewall dont install it...and if you have little or no pc knowledge definitely not be using wireless...this is a bad idea and causes me one too many headaches especially when they want wep and trying to explain hex to someone who has been using aol for 10 yrs is impossible (because for whatever reason some routers only let you use hex and does not allow pass phrases)

see I didnt know that replacing hardware was tech support related...I figured it would be sales because if its defective its defective theres nothing to t/s...for example and this is a true story and they could not figure it out "anytime my friend plugged a moniter in it would make a ticking sound and fizzle and blow up but only with dell moniters" never did it with any other moniter...still have no idea why it did this...my main reason from staying away from dell because every "tech" I speak to it seems like I am training them to do their job...(we get calls back from dell after we refer customers to them to get their pcs fixed and dell does a conference call...and wow...everytime I spoke to one of them and the customer was convinced by the dell tech that it was our fault I would show the customer and the dell agent they were wrong thus making the customer even more angry and the dell agent looks like a moron....such fiascos as windows xp only has a fw on sp2 (wrong) its not a very good one before that and isnt that much better on the 2nd release but better then nothing...dell agents apparently never heard of winsock or dns...this scares me... they have no clue on msconfig and only cause more problems (whatever they did to this poor customer everytime he tried uninstalling norton it would cause an error and need to close and if he tried opening the program same error) rpc server error they would check only for the virus they wouldnt ever fix it... I could go on and on...it just seems ANY tech support they hire people who know how to read a script...when I had to call asus on why my processor was showing the wrong speed they had no clue not the slightest could not even give me a hint...it was something really simple but they had no idea...(the multiplier was incorrect was the issue)

A few years ago I was doing support for a small PC hardware company. We took great pride in knowing every possible thing about the products we supported, and the customers appreciated it.

When the company was bought out by one of the really big players (who wanted our technology but trashed our company to get it), I was moved from my pitch with my dozen test PCs, collection of every product we'd ever made, plus driver library, technical library and direct access to the hardware and driver developers, and my call logging sytem and knowledgebase... and dumped in a little Dilbert cubicle with 20 of their clueless call-logging staff, and expected to provide customer support armed with nothing but a crummy database and a phone. And if I unplugged to go talk to a developer I was logged as "absent from my desk"! I took the redundency package real fast.

DELL sux because their computers use cheap parts

I'd never buy a Dell, but not because I have anything against them. I just don't want that Intel s*** near me. :P

Edit: More processors for the rest of you. ;)

people that are tech savvy dont call tech support...especially hp, dell, sony, ibm etc etc...simply because the majority of users that call these companies need issues fixed such as installing drivers, fixing winsock, getting rid of spyware, ridding yourself of unnecessary processes, reformatting...shutting their fw off or configuring it... people that are tech savvy dont need this... I could be wrong but what would a tech savvy person need to call tech support for? When I bought a compaq cd I immediately formatted it and put xp on it (doing this voids the warranty) as it removes all the crap they bundle into it...dell is the worse and bundles 3 and 4 different fws and people who have no clue turn ALL of them on....
I see nothing wrong with paypal...and dont understand why people have such an issue with it I been using it for 4 years and only had one issue where I didnt receive an item but paypal got my money back (had to pay 25 dollars since the user was gone and they couldnt recover it) Which I was aware of when I signed up because its in there that should an item not be received there will be a $25 processing fee if they cannot recover payment...which makes sense because its coming out of their money...

" could be wrong but what would a tech savvy person need to call tech support for?"

Ummm...to have defective hardware replaced under warrenty.

Well put....both of you.

Hardware related stuff, not software related.

WoW, DELL is listening to me ? Please check this out to who ever reads this news >> http://dreamchaser.go4i....ell-listening-to-people/ !

Good move DELL !!

WoW! A feature that I requested to Dell :)

Duhhhhhhhh, "tech-savvy" & "savvy online shoppers" both do not use Dell or Paypal...

Untrue, see below. Well actually I do refuse to use PayPal, but as far as computer brand names, I can only recommend Dell.

His point being "savvy online shoppers" do not buy whole computers - they buy parts and put the computer together themselves.

"Real" shoppers that have migrated online buy brand-name computers - or companies that require a large number of them with a guarentee they'll work and/or get replaced.

Gotchya...

I actually don't see any advantage to Dell accepting PayPal. Presumably, it'll push up the cost of them actually accepting payment, and unless they add a surcharge to the payment method, costs will just be added on to their hardware. What's wrong with giving your credit card details to the number one PC maker in the world? If it's a lack of trust thing then maybe you shouldn't shop online!!!

Agree

http://spaces.msn.com/members/baijiale/

Wow Hell hasn't frozen over, but it sure dropped a few degrees :)

Good thing for both companies.

Yeah, but who buys Dell? ;]

hmemcpy:

AOL users buy Dell.

That's who.

I buy dell, and I've worked for them too. Why? Best support. India argument? Try HP or sony, not much different. And they use next business day onsite service--most competition does not (unless its a server or the like).

Oh, and I have never used AOL.

BTW: I DO build my own personal PC from parts ordered online--when I buy computers for a BUSINESS I use Dell.

I own a dell. Purchased this last August.

I have to laugh at your statement tho. Only idiots use AOL.

I'm quite happy with my Dell. So much more reliable than my HP. Not to mention better customer support from what I've seen so far.

BUT... It's a terrible idea to accept paypal or even use it's service at all. Search the internet, the stories are there.

dude...I QUIT WORKING FOR DELL BECAUSE OF THE GARBAGE SUPPORT, TECHNICAL AND BILLING....flat out lie to customers in need to asssistance.

Not a bad idea considering that Dell is online based-- an online based payment system suits that market well.