RSSHP Recalls 15,700 Notebok Batteries
By the Betanews Staff | Published April 20, 2006, 1:40 PM
Disney isn't the only company facing a massive recall due to batteries overheating -- Hewlett-Packard on Thursday said it was recalling 15,700 HP and Compaq-branded notebook computer batteries worldwide after receiving 20 reports of overheating and one burn injury, according to the US Consumer Product Safety Commission.
The recall covers lithium ion batteries manufactured in January 2005 that have barcodes starting with L3. The affected units were manufactured in China and sold in the United States through December 2005. The Commission urged users with an L3 battery to stop using it immediately and visit the HP Battery Replacement Program Web site.
whats a NOTEBOK?
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my thoughts exactly... you got there first though!
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OK, so here we go. Dell has this problem, where are all the HP people? So I suppose this is some isolate incident with HP, and Dell its a continuing problem.
Every company can have problems, but blaming Dell everytime they have hardware issues, is just stupid.
HP is also showing signs that they have some quality control issues, but nooooo.. Dell is just poorly managed, HP they are having some "issues".
Whatever. I like how people seem to have so many unbiased opinions...
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I had more Dell service calls than all of my other vendor calls combined.
I have lots of tech from lots of vendors, the Dell stuff is the only stuff I can count on breaking.
Doesn't matter if it's a Latitude or a Poweredge either.
I opened *1* HP service call last year, to 10 Dell calls for example.
Every time I called Dell they tried to make it out to not be under contract, or "troubleshoot it and call us back".
I never EVER had to argue with a company to service my equipment until I started dealing with Dell.
Sun, HP, IBM, insert vendor here, they are all 1000x better.
I know what you are going to say next, so let me beat you too it.
No, a blown RAID controller or a disk that won't re-join an array isn't an admin problem.
With Dell you have to "prove" the problem before they will support you.
HP, if I tell them I have a bad part they redline a new one to me and I don't even have to wait for the tech to install it.
THAT'S SERVICE.
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Dell has sold some brand new budget laptop computers on their website in the past that had no warranty. Dell's website specifically said you had to pay extra for a warranty. On the plus side, the laptops cost about $699 without the warranty.
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that wasn't the point, and i can attest to it. Dell equipment WILL break. I think everything but the motherboard, processor, and RAM had to be replaced in mine (power supply 3x). And half of that was AFTER my 1-year-warranty was up. So I finally wised up, salvaged what I could from my Dell and built my own box.
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We dropped Dell in 2000 when we had an issue with a Poweredge server where our Exchange store was corrupted due to a bad raid controller firmware, but it never made it into the exchange logs. The fix was on Dell's site, but never publicly published. We called up dell and they were well aware of the issue with the PERC raid controllers, but there was NO customer notification. That told us right there they weren't a serious server vendor.
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