RSSIntuit's Zephyr Unmasked
By David Worthington | Published April 12, 2004, 5:17 PM
BetaNews has gotten the dish on "Zephyr," the next iteration of Intuit's Track-It! software. Track-It! functions as a help desk and asset management solution for small and medium sized businesses and is intended to automate many time-consuming tasks required to keep IT infrastructure consistent. Track-It! was obtained by Intuit following its acquisition of Blue Ocean Software.
Track-It! takes inventories, tracks assets, monitors incidents, and manages software delivery as well as providing knowledge base tools. Zephyr marks the second Intuit-branded release of Track-It and is currently undergoing beta testing until it is released to manufacturing in June.
I agree. Let me buy it for 3,000. Give me the first year. If I have to go in and say I need 3,000 + 2000 + a little more for the other guy. It woudl not be approved.
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|I loved Blue Oceans Track-IT 5 with the web add-on. To to bad of a price for a helpdesk+ a whole lot of other stuff. Used it with my old job. Now at my new one we want to go to it but the moddest price of $3000 for 1 person to use it and then add the $2000 manditory first year of support and then even more money once you add another technician or so and then more money if you want it to have all the features that Track-It 5 had because those are add-ons now. Thanks you Intuit. At least it seems when microsoft acquires someone they don't triple the price.
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|I actually work for Intuit and the prices described here are way off. I dont know what the new zephyr price will be when its released by the current product breaks down like this. The single user Standard version only $495 with no mandatory support cost. The 5 user Standard version is $995, with no mandatory support. The Enterprise version, bundled with the Web add on, comes in 5 user and 10 user initial licenses for $4369, and $7494, respectively and those products include support with upgrade protection at that price. Sounds alot better than what was described below.
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|What do you do at Intuit? I don't think it's sales because the support is Manditory for Standard. I just ordered it and tried getting out of the support contract and I could not. The price on the web site states "Pricing for Track-It! Standard starts at $995.00*." and "Pricing for Track-It! Enterprise Edition starts at $3495.00*." I copied and pasted both of these from "http://www.blueocean.intuit.com/Track-It.asp" There is no way to get those prices. They are completly misleading. Read it for yourself at the site about and then call and ask what the cost on the invoice will be. Their price is whatever you buy Track-IT, Add-on's, etc. plus 25% of that total for support. It's just crap!
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