Is Google living up to privacy legislation?

By Jacqueline Emigh | Published June 4, 2008, 4:10 PM

Google is coming under fire from members of 14 advocacy groups, who want the search engine giant to post a link to its privacy policy directly from its home page so as to assure compliance with a California privacy law.

"Google's reluctance to post a link to its privacy on its home page is alarming," contends a letter sent to Google CEO Eric Schmidt by a coalition of groups that includes the World Privacy Forum, the ACLU of Northern California, the Electronic Privacy Information Center, and the Electronic Frontier Foundation, for example. "We urge you to comply with the California Online Privacy Protection Act and the widespread practice for commercial Web sites as soon as possible."

The five-year-old California state law requires any commercial Web site that collects personal information about users to "conspicuously post its privacy policy on its Web site."

Google officials have argued, though, that the company's privacy policy is readily accessible in other ways online, such as by typing the words "Google privacy policy" into Google's search engine, or by following an "About Google" link on Google's home page, which in turn leads to a link to Google's privacy policy.

When BetaNews tried the former approach, "Google Privacy Center" turned up at the top of the list of search results. By clicking on that link, BetaNews was able to easily access a link to the "Google Privacy Policy," a five-page document which spells out the site's overriding policy in explicit detail.

Meanwhile, also showing up in the search results were Google documents describing specific privacy policies for Google Talk, Google Toolbar, Google Calendar, and other Google features.

Using the "About Google" approach, on the other hand, BetaNews located the "About Google" link just below the search line on the home page. When we clicked on "About Google," a "Privacy Policy" link appeared in relatively small letters at the bottom of that page, just to the right of the Google trademark.

In a statement provided to BetaNews today, Google spokespersons pointed to some other methods being used to convey information about Google's privacy policies.

"We share the view that privacy information should be easy to find, and we believe our privacy policy is readily accessible to our users. Just as importantly, privacy information should be easy to understand," according to the statement.

"That's why, in addition to offering a Privacy Center with our privacy policy and other important information, we also created a YouTube privacy channel with videos explaining our practices and products, ran an ad campaign to draw consumers to our privacy information, posted several blogs that explain our privacy practices in detail, and posted detailed frequently asked questions to help consumers understand the complex aspects of privacy.

"Privacy policies can be complex and not consumer friendly," the statement to BetaNews continued. "To truly help consumers understand privacy, our goal is to provide accessible and useful information."

Comments

View comments by with a score of at least

I'm not sure I see why this is a story. I found Google's answer to be sufficient.

It surely wasn't the intent of the lawmakers to dictate website style, was it?

Score: 0

|

And the big deal to put a link on the front page that says "Privacy Policy" would be that big of a deal because????

< sarcasm >
a) They would have to modify every page on every server they have manually

b) Nobody @ Google really knows where the privacy page might actually be (let alone what it's called)

c) "The only privacy you got baby is the fact that I haven't decided to show everyone what you're searching for right this minute..."

And the winner is....

Score: 0

|

Google Chrome 4: Yes, it's fast, but is it usable?

As Betanews readers have responded to our stories about Chrome's JavaScript superiority...Does that mean we'd actually use this browser? Well...

Video: Netflix on PlayStation 3

Netflix has come to the PlayStation 3 via Blu-ray and BD-Live.

Verizon Wireless launches new Android, Chocolate, and ruggedized phones

The lower-priced Eris joins the Droid, while the Chocolate gets a touchscreen and more music playback.

Early sales figures for Windows 7 nicely high, but do we know why?

Fans of triple-digit surges in figures quoted by Betanews will love this one, as it appears Microsoft rediscovered how to pull off a software launch.

Myka announces its latest Linux-based 'net top box'

Myka's ION brings Boxee, XMBC, and much more to HDTVs.

What hath Mac wrought? A remembrance after a quarter-century

The reason there's a Macintosh today is not because of some brilliant flash of engineering genius, but because Apple had the audacity to learn from its mistakes.

Early build of Moblin 2.1 improves connectivity, but not device support

The Linux Foundation's Atom-centric OS yesterday received a major overhaul with the project release of Moblin 2.1 for netbooks and nettops.

The iPhone's China syndrome: Sales of 5,000 and climbing

There's actually a country where Apple's device is not a godsend, where sales can be measured in the dozens.

New European counterpart to FCC will ensure 'a more neutral net'

Late Thursday night, the ruling telecom administrators of the EU's member nations signed away their final authority to a new entity overseen by the EC.

Sophos study suggests Windows 7 UAC's default setting is self-defeating

Without any anti-virus installed, a Sophos test showed, User Account Control was only capable of thwarting just one malware package out of ten samples chosen.

Indiscreet tweet trips awareness of Web SSL vulnerability

A group of high-level security engineers had been making progress on thwarting a low-level threat to the Web, until somebody blurted it all out on Twitter.