TechEd 2007: Software Assurance Licensees to Get Error Reporting Tool

By Scott M. Fulton, III | Published June 5, 2007, 9:22 AM

ORLANDO - Enterprise-wide operating system customers purchase their licenses in bulk, and for them, the value of their subscriptions needs to be periodically refreshed. So Microsoft has been looking for ways to infuse Vista - which won't be upgraded substantially within the next 12 months, even though customers purchase annual licenses - with periodic value increases.

This is why one of this week's TechEd announcements is especially important: Software Assurance licensees will soon be receiving a Windows utility called System Center Desktop Error Monitoring as part of the Desktop Optimization Pack (MDOP) they receive with their licenses.

As Microsoft's senior product manager for MDOP, Winni Verhoef, explained to BetaNews at TechEd 2007 this morning, this product will receive the System Center branding, but will not require licensees to be System Center customers.

The Error Monitoring tool will enable administrators to produce reports of aggregated error-related activity from multiple Windows clients throughout a domain or forest, so they can diagnose problems regardless of whether end users actually report those problems - or whether they actually know what the problems are.

As Microsoft has learned from experience, users tend to perceive Windows as slow by design, not necessarily slow as the result of a serious problem. SA licensees should expect to see the Error Monitoring tool to be made available July 1.

Stay in touch with BetaNews for more on what's going on with MDOP, including news about another of its components, the SoftGrid application virtualization client.

BETA CAPSULE Desktop Optimization Pack

What It Is
A set of utilities announced last October for delivery to Windows Vista Enterprise customers who have purchased Software Assurance contracts.

How It Works
One of the utilities in MDOP helps enterprises take inventory of what software is actually installed throughout the network, while another adds versatility to group policy management.

One of the more intriguing components of MDOP is Softgrid, an application virtualization system Microsoft acquired last year. What it will do is make it possible for thinner Vista clients (yes, there are such things) to run full applications through the server, in a virtualization envelope on the client system. This way, the application itself need not be installed on the client. With the exception that SoftGrid-supporting software runs in the "Aero Classic" style (without the semi-transparent window borders), general users may not be able to notice any difference.

What It Means
This changes the whole meaning of "seat" with respect to software installation. Years ago, software licenses pertained to their installations on hard disk drives (typically local drives). But with the advent of Windows XP, licenses had to be changed to a per-user basis, since any number of users could take advantage of a single installation, especially through network storage.

With application virtualization, this could change yet again, since a user may actually be able to run a program through this system without it ever actually needing to be pre-installed for that user on any local or remote drive.

Analysts see Desktop Optimization Pack as either a necessary step or an acquiescence on Microsoft's part, in order to continually refresh the business customer value of Software Assurance contracts in the face of operating systems that don't change all that often these days, except to implement major service packs.

FOR MORE SEE: Microsoft: Windows Server to Outpace Linux 3:1 by 2010

View comments by with a score of at least

Microsoft launches Office 2010 technical beta a few days early

A big week for Microsoft starts off with an out-of-sync surprise: the early release of the Office Technical Beta ahead of the launch keynote.

PDC 2009 Day 0: Vista is through

If there was any doubt in your mind that Microsoft is putting Vista behind it, the first session at PDC would eliminate it for good.

Windows Marketplace for Mobile launches on WinMo 6.0 and 6.1

No longer isolated to Windows Mobile 6.5, the Windows Phone app store has opened up to older versions of Windows Mobile.

Samsung releases another Android: where will it fit in with Bada approaching?

Samsung today announced the Galaxy Spica, sequel to its first Android handset destined for Europe and Asia.

Twitter to abandon 'politically biased' suggested user list

Twitter's suggested list of users to follow will be going away, says co-founder Biz Stone.

The Internet can still be a positive force, World Wide Web Foundation says

Sir Tim Berners-Lee's World Wide Web Foundation has launched worldwide operations.

Blockbuster's way down, but poised for a comeback

Though it took a serious beating in 2009, Blockbuster CEO Jim Keyes says the company can turn it around.

iTunes Preview doesn't go far enough to create Web-based option for store

Apple has rolled out iTunes Preview, a Web interface for browsing iTunes.

PDC 2009 Preview: The move to Office 2010 and Visual Studio 2010

The major focus of Microsoft's conference next week will likely be explaining why two pillars of its software sales strategy deserve to remain where they are.

Dell's first smartphone aids the Android onslaught

Longtime PC leader Dell has finally announced its Android-based smarphone.

After the Intel + AMD armistice: Do we really want a level playing field?

Scott Fulton On Point: One by one, the reasons for us to continue suspending the course toward open and fair competition in IT, are dropping like flies.