TechEd 2007: Software Assurance Licensees to Get Error Reporting Tool

By Scott M. Fulton, III | Published June 5, 2007, 9:22 AM

ORLANDO - Enterprise-wide operating system customers purchase their licenses in bulk, and for them, the value of their subscriptions needs to be periodically refreshed. So Microsoft has been looking for ways to infuse Vista - which won't be upgraded substantially within the next 12 months, even though customers purchase annual licenses - with periodic value increases.

This is why one of this week's TechEd announcements is especially important: Software Assurance licensees will soon be receiving a Windows utility called System Center Desktop Error Monitoring as part of the Desktop Optimization Pack (MDOP) they receive with their licenses.

As Microsoft's senior product manager for MDOP, Winni Verhoef, explained to BetaNews at TechEd 2007 this morning, this product will receive the System Center branding, but will not require licensees to be System Center customers.

The Error Monitoring tool will enable administrators to produce reports of aggregated error-related activity from multiple Windows clients throughout a domain or forest, so they can diagnose problems regardless of whether end users actually report those problems - or whether they actually know what the problems are.

As Microsoft has learned from experience, users tend to perceive Windows as slow by design, not necessarily slow as the result of a serious problem. SA licensees should expect to see the Error Monitoring tool to be made available July 1.

Stay in touch with BetaNews for more on what's going on with MDOP, including news about another of its components, the SoftGrid application virtualization client.

BETA CAPSULE Desktop Optimization Pack

What It Is
A set of utilities announced last October for delivery to Windows Vista Enterprise customers who have purchased Software Assurance contracts.

How It Works
One of the utilities in MDOP helps enterprises take inventory of what software is actually installed throughout the network, while another adds versatility to group policy management.

One of the more intriguing components of MDOP is Softgrid, an application virtualization system Microsoft acquired last year. What it will do is make it possible for thinner Vista clients (yes, there are such things) to run full applications through the server, in a virtualization envelope on the client system. This way, the application itself need not be installed on the client. With the exception that SoftGrid-supporting software runs in the "Aero Classic" style (without the semi-transparent window borders), general users may not be able to notice any difference.

What It Means
This changes the whole meaning of "seat" with respect to software installation. Years ago, software licenses pertained to their installations on hard disk drives (typically local drives). But with the advent of Windows XP, licenses had to be changed to a per-user basis, since any number of users could take advantage of a single installation, especially through network storage.

With application virtualization, this could change yet again, since a user may actually be able to run a program through this system without it ever actually needing to be pre-installed for that user on any local or remote drive.

Analysts see Desktop Optimization Pack as either a necessary step or an acquiescence on Microsoft's part, in order to continually refresh the business customer value of Software Assurance contracts in the face of operating systems that don't change all that often these days, except to implement major service packs.

FOR MORE SEE: Microsoft: Windows Server to Outpace Linux 3:1 by 2010

View comments by with a score of at least

Microsoft's Ray Ozzie: 'Nobody's going to be 100% open'

The mobile apps ecosystems of the world may converge over time, led by apps being ported over across platforms, according to the Chief Software Architect.

Will Firefox beat IE9 to Direct2D rendering?

Just days after Microsoft executives gave conference attendees a peek at a new rendering technology, a Mozilla contributor revealed he's working on the same thing.

Where there's smoke: Apple warranty stance raises troubling questions

Carmi Levy | Wide Angle Zoom: Smoking can be dangerous not only for your lungs, it appears, but for your Apple hardware warranty.

The fallacy of Facebook privacy

Carmi Levy | Wide Angle Zoom: If an insurance company learns something interesting about its client through the Internet, is that snooping?

Microsoft 'worked with Apple' for Silverlight on iPhone, says Goldfarb

By not making such a big deal out of trying to stream video to the iPhone, Microsoft got a big deal out of it, revealed the Silverlight product manager.

Clicker.com cuts through the Web video chaos

In a world where homemade video and Hollywood movies travel the same pipeline, it's good to have a real search engine to cut through the clutter.

A case study in improving software: What Office 2010 can learn from Notion 3

A music composition product gambles with a complete overhaul, in an effort to make headway against two well-known competitors in a tough market.

Kindle 2 update adds battery life, native PDF reader

Amazon has pushed out an update to the Kindle 2 e-reader that lengthens battery life and adds a native PDF viewer.

Safari on iPhone gets competition from a $1 browser app

Apple likes to say it gives iPhone users a full browsing experience, but a new competitor tries to incorporate more desktop browser features.

Action Replay maker sues Microsoft for Xbox 360 'predatory technological barriers'

Third-party video game accessory maker Datel has filed an antitrust lawsuit against Microsoft over the Xbox 360's recent Dashboard update.