Top 10 Windows 7 features #1: Action Center

By Scott M. Fulton, III | Published June 11, 2009, 4:41 PM

Banner: Special series

Microsoft Windows 7 story background (200 px)It's a sad fact which even Microsoft itself has stopped denying: The success of Windows in recent years has been despite the fact that the operating system isn't exactly embraced by its users. The percentage of Windows users who love Windows may not come anywhere near the percentage of Mac OS users who love Macintosh. Windows is what comes on most people's PCs.

In the past few months, Microsoft's marketing campaign has cleverly (and finally) diverted attention away from Vista, which on a public relations scale has largely failed to win the public's affection. Instead, you'll notice that the selling point of Windows recently is that it enables you to buy a bigger and better PC. Spend $1,500 or less and you're going to get twice the memory, twice the storage, and much better graphics. The word "Vista" doesn't even appear in the company's advertising. It's an effective argument -- what's more, it's accurate, and it's the strongest argument in Microsoft's favor.

But it can only last until roughly next month, when Windows 7 is likely to be released to manufacturing in advance of an October 22 public unveiling. Beginning in the next few weeks, the company must change its tack. It needs to stop marketing "the PC," and start pitching Windows 7. The reason is complex: Microsoft could choose instead to do nothing on the marketing front (a choice it's made before) and let Windows succeed by virtue of its lock on the world's OEMs. But despite the majority market share the system would continue to hold onto, the way the company's business is structured today, it could still lose some market share and, as a result, lose a lot of revenue. The near-monopoly guarantee isn't enough to keep Windows profitable.

Windows 7 must change the game for Microsoft, and it must do so now. The best, most viable, and possibly the most dangerous argument the company can advance at this point -- but one which would absolutely win the day -- is that Windows 7 is less annoying and more reliable than Vista.

If consumers can be convinced of this, first with a marketing pitch followed by a strong product, Apple's strongest argument in its favor -- that Mac OS is lovable -- would be nullified. For that reason, the entire ballgame for Windows 7 may, and probably will, come down to whether consumers embrace one new feature in particular: Action Center.

The Action Center console in Windows 7 reports that the anti-virus software we just installed is old...a feature of the new Action Center API used properly by Sophos.

Early testers who first encountered this new feature back in October when it was dubbed "Solution Center," and in later builds starting in December when it took on the name of "Action," first thought, "It's Security Center renamed. So what?" A thorough tester will come to realize that Action Center is built on the remains of Vista's Security Center -- it's a resource built on the old one's razed foundation.

And it contains the first Windows 7 feature Microsoft was willing and ready to display publicly: the slider switch that dials up or down User Account Control, Vista's most effective -- yet most annoying -- feature. When Betanews first revealed last October that it would enable users to effectively turn off UAC, there were two classes of response. One was from general users who were literally overjoyed; the other came from a furious security community who believed Microsoft was blowing open an escape hatch for the most effective trap it had ever deployed against everyday malware.

The heralded 'volume knob' for UAC in Windows 7.

Still, the "volume knob" for UAC gives Windows 7 users something they've been desperately needing: a feeling that they're more in control. When a knowledgeable user uses Regedit to make a change to the System Registry, and UAC interrupts her to ask whether Regedit may make a change to the System Registry -- after she already launched Regedit as an administrator -- this knob gives users a way to say to Windows in advance, "Trust me. I know what I'm doing."

That phrase could very well be applied to all of Action Center, as a general theme for this revised feature. In a way, "Security Center" reinforced the feeling that security was desperately necessary, a bit like trying to find comfort in the midst of an airport on high alert. By comparison, Action Center incorporates "Security" as an everyday function along with "Maintenance" -- part of the upkeep of the computer. As such, Backup is given higher importance -- if you think about it, what's more important to the security of the system than having duplicates of your important documents?

Everyday troubleshooting is made automatic in the new Action Center in Windows 7.

"Troubleshooting" becomes a part of maintenance; and even here, the term takes on a more real-world meaning. In everyday existence, troubleshooting is a preventative action; only in computing has the phrase come to mean something reactionary, a response to a problem. Windows 7 enables more routine maintenance to take place in the background -- not just defragmenting the hard drive as a scheduled task once a week, but potentially checking for problems that users have reported and that the system has downloaded.

Next: How Action Center can succeed, and how it can fail…

1 | 2 | Next Page →

Comments

View comments by with a score of at least

WiFi connectivity is becoming a huge problem with 7. The TechNet forums are filling up with people having problems with old Vista drivers that don't work with 7. Atheros and Broadcom, HP/Compaq, Dell, the two largest WiFi card makers and computer sellers have yet to release a 7 compatible driver for their WiFi cards. The only drivers that are out there are at least a year old now.

Score: 0

|

and you're an idiot. i'm always very critical of betanews, but this, and the rest of the Windows 7 articles, is excellent.
the newest ad compaign for Vista is really an ad campaign for PCs. vista is never mentioned and the idea of getting more hardware for your money vs Apple is absolutely conveyed. i still think those ads are stupid and anyone with any PC knowledge sees right through them, but it works for the mindless, and many of the points made are valid.

FYI Vista is a LOT better than it was at release. im not going to sit here and defend an operating system b/c that's just stupid, but i will defend common sense and criticize stupid people; that's never stupid. Apples are cool. i like the aluminum macbooks a lot. really. im not going to bash Apple, and im not going to defend MS, but your blind hatred of MS is fking retarded. after a year of mediocre performance and annoyances, it's now not a dog and even runs games extremely well. stop drinking the kool-aid...

Score: 1

|

*laughing*

Was wondering when the Mactards would show up and start spilling their BS all over the place.

Score: -1

|

I don't know what the scientific term for someone who is so obsessed/fanatical with "the man", "the government", etc etc that they totally are unable to enjoy and appreciate what they have? Not just conspiracy theorists, but people who literally are obsessed with jealousy or bitterness toward others.

But that description is what I think of when I think of Apple fanatics. Maybe we should call then Ranting, Raving Mabbits. But what can you expect, when every.single.piece of mac-related crap they read can't put out a sentence without trash talking windows and the people who choose to use it.

Score: 0

|

* laughing *

I was wondering how long the Microsoft fanbois would take to come here and brand anyone who points out the facts of the situation as a Mac Fanboy.

Vista = horribly broken OS. Slow. Expensive. Vendors have gone back to XP. Sounds pretty factual to me.

XP / Vista / Windows 7 = arbitrarily stripped down versions which nickel and dime users for features Apple includes in its OS; Apple includes everything in a single version

Vista / Windows 7 = requires anti-virus, anti-spyware, anti-malware, etc.... which drives up cost to deal with all the bloat. Not to mention the continuous cleaning of machines after they have been infested with said spyware, trojans, etc... due to the major design flaws in all versions of Windows. Care to argue with that?

Windows ads = fantasy of buying a cheapo under-specced clone box which equals the performance/features of a more expensive, higher specced Mac. Funny thing is Microsoft does not even talk about their OS. Does not talk about software at all. Wonder why? Why no mention of the hundreds of dollars for all the software you need to even approach what comes with a new mac out of the box, let alone all the anti-malware and firewall software people need to have any sort of "security" with Windows.

Score: -2

|

My roommate bought a new laptop, an HP, with Vista. After some initial tweaking (something necessary with EVERY new computer) he found it to be not as bad as he expected. Interestingly enough, it didn't have the slightest bit of trouble accessing my Time Capsule or the three other Macs in the apartment.

Score: -1

|

Facts?

*rolling on the floor*

You??

Bwaaahahhahaha!!

Let's take a look at your "facts"...shall we?

"
Vista = horribly broken OS. Slow. Expensive. Vendors have gone back to XP. Sounds pretty factual to me."

Wrong. Vista was at launch. It is no longer. It performs on par or better than XP now according to benchmarks and is the same price for equivalent versions as XP was at launch. Vendors sell *far* more Vista than they do XP. These are facts. You should try using them sometime...

"XP / Vista / Windows 7 = arbitrarily stripped down versions which nickel and dime users for features Apple includes in its OS; Apple includes everything in a single version"

Opinion. Others would say Microsoft offers cheaper versions for those who don't require *everything*, whereas Apple gives you all or nothing. Opinion != fact.

"Vista / Windows 7 = requires anti-virus, anti-spyware, anti-malware, etc.... which drives up cost to deal with all the bloat. Not to mention the continuous cleaning of machines after they have been infested with said spyware, trojans, etc... due to the major design flaws in all versions of Windows. Care to argue with that?"

Argue? Would you expect any less? No version of Windows *requires* either. They are optional. For example: I use none. I test my system weekly using a portable AV. Oh, and I'd love to see your examples of "serious design flaws" that Windows has an Mac OSX does not... That should be entertaining. So...another failure...you can't seem to tell "fact" from "BS"...who'd have guessed?

"Windows ads = fantasy of buying a cheapo under-specced clone box which equals the performance/features of a more expensive, higher specced Mac."

No, genius. The ads portray the *fact* that you can buy a system that matches your performance and feature needs without have to spend extra for more CPU/RAM/GPU "power" than you intend to use. Who needs a "top of the line" for document editing, browsing and emailing? Riiiight...Mac fanboys.

"Funny thing is Microsoft does not even talk about their OS. Does not talk about software at all. Wonder why?"

Funny...I thought Windows *was* software. You meant he OS name? Funny...I haven't seena single commercial from Apple mentioning "Leopard". Wonder why..

"Why no mention of the hundreds of dollars for all the software you need to even approach what comes with a new mac out of the box, let alone all the anti-malware and firewall software people need to have any sort of "security" with Windows."

Hmmm..because you can get everything you need for free? Anti-malware costs nothing. Spyware and firewall come *with* the OS, and there are *plenty* of options for document editing that do not cost a penny.

I am curios if you even know what a Fact is, since you don't seem to be able to offer any...

Score: 0

|

* ROFL *

I don't have time to point out the all the nonsense you are spewing...so i will give you proof of my first point....look at dell's site at their Mini 10: "Operating System
Genuine Windows® XP Home Edition SP3". Funny how they went back to XP and do not sell Vista on that new computer. But, i am lying, right?

http://www.dell.com/us/e...-10&s=dhs&cs=19

Keep on posting your BS though...everyone reading the forums laughs at your stupidity.

Score: 1

|

Heh...

The *only* one you could come up with is a netbook?

Seriously??

Look, we *all* know Vista doesn't run on netbooks. Thanks for pointing out the glaringly obvious.

One product out of literally *thousands* "proves" that vendors have gone back to XP? Seriously?

Man, I couldn't have come up with a more lame "proof" if I tried...congrats!

Love that you "couldn't be bothered" to back up any of your other BS though. It's so cute when a troll thinks he doesn't have to prove anything "because anyone who argues with them is an idiot". How incredibly convenient....and oh so typical of you.

Score: 1

|

Action center and #1 feature...give me a break!!

Score: 1

|

HUH !?!!!??

Score: 0

|

Unfortunatly the masses usualy don't follow the reasonable path. To tell you the truth the major issue with Windows Vista was that they had to ditch a lot of legacy stuff and make the transition to a lot of new stuff. The hurdles that most people had with Windows Vista were due to not yet available drivers, some incompatible old programs a new interfance (many people simply resist change even if it is for the better). Having worked with Vista almost since release both as a home OS and at work I find it to be quite a stable system. SP1 improved even more on that. Most home users won't find much of a problem running Vista. In businesses the rule remains the same. Never install a software on critial enviroments on release.
Regarding Windows 7 I think its going to be one hell of a sucess. Why? Perception. Windows Vista was perceived as a really bad OS. Windows 7 press and overall coments are creating good hype towards Windows 7. Word of mouth is already spreading that the beta is very stable. That there are some really nice features in the OS. And that most "stuff" works well out of the box in Windows 7. Funny thing is all this "stuff" is simply the result of Windows Vista becoming more mature as manufacters release drivers to support it.

Score: 1

|

An ambiguous slider isn't what windows needs to solve it's issues.

Score: -1

|

Meh..

I disagree with the advertising bit. They're doing just fine with the "PC running Windows" thing as far as I am concerned. Frankly, I feel that getting specific about a particular "version" takes away from the "Windows" brand as a whole. As you said, the "PC running Windows" is accurate and seems to be offering them far greater potential in their marketing.

Re: Action Center...another Meh. I can't really get excited about it. I've grown so used to having *all* of my icons display (keep turning off "hide tray icons"), but I do have to admit, having *all* of the notifications in one "app" is probably a better idea. It would have been nice, however, if they'd made it more modular and given it a better name. Mac got it right with "Growl".

I'd also like to see errors, warnings, and "information" pop-up's relegated to that app.

By modular, I mean make it something people can *download* and use in *any* Windows-based OS. Not only would this allow more folks to get "used to it", it would provide more incentive for developers to adapt their applications to utilize it (people would start getting annoyed by apps that didn't use it).

"and the health and well-being of Microsoft in an economy that has already swallowed up General Motors and Chrysler, hinge on the success or failure of this one little flag in the corner of the taskbar."

Wow. Scott, your Drama Queen is showing. :p Action Center alone will have almost *zero* influence on the success or failure of Win7. I think the performance, compatibility, security and stability will be *far* more relevant to the success or failure of Win7. Hell, for that matter I don't really believe that Microsoft hinges on the success or failure of Win7. Most of the "Market Share" reports pandered about lately have included such ridiculous "competitiors" as Symbian, Andriod, the iPhone OS... none of which could ever possibly be considered replacements for the desktop OS on *real* computers.

Don't believe everything you read...(or publish) ;)

Score: -1

|

Don't forget the even more ridiculous OS that are fully featured but run better than Windows.
lol
The Mac, Linux, Unix operating systems.

(If you hadn't noticed I was being ironic.)

Score: 0

|

Performance, compatibility, security, and stability of the OS. Those are the four items you mentioned. And how will the status of those four states be reinforced for the general, everyday Windows user?

Action Center. It won't be important because Windows 7 users say, "Wow, Action Center's so great!" It'll be important because Windows 7 users will say, "I feel more in control of Windows 7 than I do of Vista." _Or_...they will say, "What the hell? All this anti-malware stuff is freaking me out! Incompatible resources? Microsoft is just trying to take over my computer again! When will they ever learn??" And the reason for that, should that occur? Action Center.

-SF "Let's All Hoist a White Flag for Action Center!" 3

Score: 0

|

*shrug*

Well, yet another issue we differ on. (Shocked, aren't you?)

Action center will, for the most part, at least in my opinion, be as completely ignored as the Security Center/system tray is today. I disable all messages from it upon installation of Win7 and have a feeling it will be the norm, especially in business settings (Where most folks believe the OS lives or dies).

Amazingly enough, it doesn't seem to have affected the performance, stability, reliability or security of any of the test-systems or my personal systems. ;)

Score: 0

|

Google Buzz: Another attempt to harness the content firehose

Similar to how Google successfully remolded RSS into a Google tool, the company now wants to remold Gmail into one big Google party

Success: Google's Nexus One shipping support line takes tech support questions

UPDATED Though the support line had been set up for shipping, it now appears Google personnel are happy to hear technical concerns.

Goodnight, moon: What I learned from a space shuttle

Carmi Levy | Wide Angle Zoom: Can the tech sector learn a few lessons from the space program? Certainly, if you believe in learning from someone else's mistakes.

Netflix to FCC: NBCU + Comcast could bypass net neutrality

Weaning itself from the post office as its main means of video transfer, Netflix would like someone to ensure the Internet remains just as unencumbered.

Rhapsody to become an independent company

RealNetworks and Viacom subsidiary MTV Networks have begun the process of spinning off music service Rhapsody into an independent company.

Nvidia debuts new dynamically-switched graphics card technology

Today, Nvidia announced that its Optimus technology for GPU switching will soon be available in a handful of Asus notebooks.

Google lowers 'unusually high' early termination fee on Nexus One

Google has lowered the Nexus One's early termination fees which were twice as high as the norm.

Netgear and Ericsson introduce a mobile broadband hotspot with a twist

It's a mobile broadband hotspot, but it's for use in the home.

Report: Streaming video drove 72% global increase in mobile data consumption

A new study says streaming video is "the single most influential factor driving the need for increased mobile network capacity."

Stymied by continuing Nexus One 3G issues, Google blames the environment

If you're still afflicted with the 3G flip-flop trouble, then you might consider moving. That appears to be the only suggestion Google can give for now.

Wolfram|Alpha makes a strong argument for virtual keyboards

"Answer engine" Wolfram|Alpha has updated its iPhone/iPod Touch app, harnessing the strength of the virtual keyboard.