Want a Zune? Uninstall Windows Vista

By Ed Oswald | Published November 15, 2006, 12:24 PM

Those early adopters who bought a Microsoft Zune on Tuesday were greeted with an embarrassing incompatibility when they tried to install it on to their computers running Windows Vista: it doesn't work with Redmond's latest operating system.

"This operating system is currently not supported by Zune," says an error message when attempting to install the device. Zune's official Web site confirms the issue saying that Vista "is not supported at this time" and "to check back for updates."

Apple enthusiast sites immediately latched onto the peculiar issue as yet another reason why the Zune was not ready for prime time.

"Apparently, Microsoft has been so focused on getting Zune out the door in time for the mad holiday rush that it hasn't gotten around to supporting the player under its next-generation operating system," AppleInsider wrote Tuesday.

Sources tell BetaNews that Microsoft was not concerned with including Vista support with the initial release and do not plan to add it until December, due to the rearchitecture of graphical, audio and video pipelines within the new operating system, and the fact that Vista is not available publicly at retail.

Additionally, the Zune team was apparently not given code to develop off of until several weeks ago, indicating that the team had very little time, if any, to prepare Vista support for the new player.

Microsoft had not responded to a request for official comment as of press time.

Comments

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Zune works fine on my Vista Ultimate RTM.

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In the future half of the code in any Microsoft product will be dedicated to looking for reasons to not run a program, or to not load a file, or not play media.

After all that's where the money is.

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Yeah, they'd do so well with an OS that didn't do anything.

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"Yeah, they'd do so well with an OS that didn't do anything. "

... without getting paid for it.

and yes they have.

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Look, if the zune isn't compatible with Vista on the same day it's released, PC_Tool, as well as every last one of us who suspect that it will, will switch to Apple and Apple products, completely....or or, ok Linux, and all Linux products...(um?), or whatever product out there, that's so much more perfect than Vista and MS products.

Satisfied?

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Speak for thyself, spanky.

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Well, WHAT DID YOU EXPECT FROM MS?

If you expected anything except a headache you are just kidding yourself.

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"Additionally, the Zune team was apparently not given code to develop off of until several weeks ago, indicating that the team had very little time, if any, to prepare Vista support for the new player."

That's f-ing funny!

As for the Zune, I saw a display at Sears and it's really amusing how they lock it into this stand that you can't pick up or really examine. Seems they want to hide what a brick the thing is.

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Ok here is the deal i bought a Zune last night from Walmart just to try it out buying something from Walmart does not set anything in stone you can return anything there any ways I was all about the Ipod its a great music player and i think that is one of the best things apple has done in a long time I meen go anywhere and see if you can look around a store and not find something for your Ipod but my point is when i went to Walmart and droped the 249.99 down on the Zune I did it only to test it out and see how many real big changes there was between the Zune and Ipod there really was and after using it for a day im real impressed with MS new toy its going to give Apple a run for its money the FM radio is nice to have when bored of hearing my same old music over and over gives me something to play with also the Zune software makes the transfer of pics video and music fast and easy yes Itunes can do the hole music and photo but when it comes to video on the ipod it lacks plus the Zune battery is sick where if i was using my Ipod I could get only part way done with a movie before my battery was ready for a new charge the Zune allows you to not only finish your movie but still have time to do other stuff sense the battery lasts 12 hours for music and 4 and a hafe using video Ill be honest with every one I love Linux and would ues Linux all the time but there are just some stuff you cant do with out MS so I had to check what i thought would be a very sad joke of an mp3 player made by them but after using it im having A real hard time deciding if I still want to take it back of keep it the sound is great could just be the set of headphones that comes with it but it seems so much more crisp and the screen is so much nicer then the Ipod there are things that every one will hate about it and same for Ipod but not every one can use Linux and not evrey one Can install doom on there Ipod ya know so what MS has doen is made a very nice music player with a great battery and and nice screen and made it easy for people to use also the ugly shell every one is talking about is what in the long run will keep the Zune playing longer then the Ipod the plastic shell is nice and will take agood beating. so for once im giving MS hats off for this one.

P.S If you have a problem that it does not work with Vista yet then go take a cold shower vista is not even out in the real market yet and MS is not going to make something like this and then not have it work with there Newest OS come on...

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Dude, do you know what a period is?

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That was incredibly painful to read.

Synopsis: He bought a Zune just to see what it was like, knowing he could easily return it if he did not, due to Wal-Mart's lax return policy. He was suprised by the fact that he actually liked the Zune, especially the FM and 12/4 hr. battery life.

Then he went off on a Linux tangent which I don't even think proper punctuation would make intelligible.

This boy's stumbling block appears to be the written English language.

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Oh leave him alone. I thought it was a fun challenge.

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Nah, that would have been if he'd typed it backwards.

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LOL - thanks for the shortened, to the point version.

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1/3 of a Hockey game?
The thing I hope to GOD my gf gets this month?
rofl, who am I kidding... I don't have a gf.

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lol

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rofl

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PC_Tool you're too cool for everyone here

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Gee, thanks for the input.

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I tend to lean heavily toward the anti-MS side most of the time, but honestly, this is a non-issue, folks. Yes, Vista hit RTM, but that means almost nothing in this context.

Now, IF Microsoft didn't provide an update by the time Vista went RETAIL, we'd have a story. Right now, we don't.

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LOL! Seems a lot of folks disagree. ;o)

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a lot of folks are retards

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yup,
;-)

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Granted, Vista is RC or beta on most machines, not RTM (except hacked installed, but who cares), however, MS doesn't need any more bad press. They should have thought this through a bit more carefully to avoid more mudslinging. It's definitely not helping their stock price.

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The Zune installer checks online for updates before it even does the OS check. This will make it so that folks who just bought it will be able to use the same install cd to install the Zune for Vista when it's publicly available.

(For those who are dying to cry, "What if they're not online", stuff it. It's a device whose core functions include getting music....online.)

The fact that the installer kicks off the compatibility flag when being installed on an unreleased OS should really be a shock to anyone.

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Did ya mean "should really NOT be a shock?"

If so, I agree, but I think it's kind of silly that this would not have been addressed, considering all the bragging we've heard about how many people were trying out Vista. It would have been a great move to have had the compatibility taken care of already and would have reassured those who might be concerned about compatibility issues with Vista and other hardware, a concern many people have with every Windows release. It would have been a great PR plus that is now, instead, just another minor negative.

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Yeah. Skipped a word there. More efficient that way. :p

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Lol. That's f**ked up. Looks like Mr. Vista and Ms. Zune haven't met eachother yet. And, Grandpa Microsoft said that Vista would be compatible with newer hardware and accessories today?

Somebody's lying...

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Folks, the Zune could potentially be updated between now and Jan 30 to work with Vista. I'm not seeing a problem here.

Box requirements are:

English version of Windows XP Home or Pro with SP2, Windows XP Tablet PC SP2, or Windows XP Media Center 2005 with Rollup Update 2 and Oct. 2006 Rollup Update.

I'm not suggesting it was wise, but wouldn't it have been dumb for MS to hold the Vista ship date for Zune?? Look at it from that angle, and how easily everything will be updated, and it's a no-brainer.

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My iPod works just fine under Vista. My Livecam 3000 doesn't, but my older Creative Labs PC-Cam 300 also works just fine.

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Well... As far as I know, Vista is not commercially available until January 2007, so it has not been launched yet.

Let's see if you get the same experience once it is launched ;)

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Your iPod works well under Vista? Really? Even with the crappy software iTunes 7 is???

Amazing! Let me know what are you doing, as my iTunes 7 keeps behaving wierdly.

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When compared to WMP, iTunes doesn't look that bad after all. :P

I have to admit though, the PC incarnation of iTunes has nothing on the Mac version. It's the shame the same, stable program on one platform becomes an unstable resource hog on another.

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I went along with the usual upgrade when Itunes asked. Allowing it to upgrade to Itunes 7. After that, it couldn't see my Ipod, had lost the path to my library, and no more content in my purchased music folder! GRRRRRReat! Way to go Apple. I ended up regressing back to the prior version of Itunes to get most of it back and working again. But, still doesn't see my purchased music. Had all of my ITL files too. Not much help from Apple either.

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Mine also worked fine in Vista (RC) AFTER I set iTunes to run in WinXP compat mode. Also needs to be ran as admin.

iTunes still sometimes will have some gfx artifacts when I normalize the window - a quick minimize and then normalize fixes it.

Oh, and I'm using an iMac w/bootcamp.

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Not much help from Apple either.
Lemme guess, they blamed it on Windows for not being secure enough to prevent third party software from breaking itself with an official update.

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lol

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Doesn't matter if Vista isn't launched yet, it has already hit gold, so M$ sucks for not being able to make Zune compatible by it's release.

aaaand Period. Cuz i say so. hm!

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It seems a rather pointless thing to latch on to. Honestly, I don't expect Microsoft's Zune to have Vista support when Vista is not available to buy as of yet. Up until now, all releases of Vista were for testing purposes. Testing does not mean upgrading your main computer completely. If support comes out in December, before Vista is officially released to the general buying public, I'm not complaining. It doesn't seem a big deal.

Had Microsoft released Vista, and Zune still did not have support for it, then it would be a big deal sure.

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I'm willing to bet 25 wookies that the Zune will not work with the Vista on that shiny new CD\DVD without an update from the MS Windows Update site.

It's RTM, and unless MS can magically change the code+add drivers remotely to a CD before anyone manages to buy it, it won't work. Period.

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I'll see your wookies and raise 3 ewoks.

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Ouch...

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Actually kind of they can.

if you let it vista will check ms online for updates PRE install.

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Vista is bèta, and the Zune is newer than the latest official bèta release of Vista. I don't see the problem..

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Vista is not beta.

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It's also not retail yet. The drivers for the Zune could *easily* make their way to the Vista Home Premium Retail CD, and to the OEM's as an update long before any legitimate user gets their hands on it.

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I thought RTM meant it has been sent to manufacturers to cut the DVDs and box it up? If so, I'm not so sure it could so *easily* find its way onto the CD\DVD...I'd expect it to be more like an update on the windows update site that's prepped for download as soon as a user finishes installing Vista.

Either way, it's not like the Vista team didn't know wtf a Zune was. While they may not have had priority on Zune drivers, they could have at least popped a download link or KB article in for more info.

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AFAIK, RTM means the OEM's get their copies to start loading on their 'Vista capable' systems.

I don't believe the retail fulfillment packagers have it yet.

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Vista has not been launched... I think expectations is for a new OS to support hardware at launch/commercial availability.

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Vista is RTM. As in finished. Finito. Ready for release.

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Correct. So it's up to OEMs to either patch Vista or the Zune software, one way or the other. Whether or not they do that is anyone's guess.

IMO it is a bit of a silly oversight, given the scope of the pre-release testing program for Vista. There's many users out there with working Vista PCs - surely it couldn't have been that hard to include a working driver/update?

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Nope.

Zune updates when the installer software is run. And before you start with, 'What if they're not online", heaven forbid someone who buys a personal media player, one of whose core functions is getting music from the net onto it, would have trouble actually getting online.

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Perhaps it's different in the US, but I can think of plenty of situations where the owner of the device may not have immediate access to the Internet. Still, as you say, the majority would.

But does that mean we should give a 'thumbs up' to this sort of situation? It's still ridiculous, and quite embarassing for MS, I would have thought. The same people who have pre-release or RTM versions of Vista installed are also the ones who have run out to buy a Zune as soon as it hits the shelves. They ain't gunna be a happy bunch! And let's face it: these are the people who write reviews and offer opinions to the majority of consumers, so the focus should always be on impressing them.

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Good point!

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That's a pretty piss poor way to handle things. Ouch.

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Seriously...how does this affect a single legitimate user?

This is just troll-fodder. Nothing else.

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then again when has anything worked well on launch? i ment the zune on this one, but just as well could be vista, we will have to see.

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*laughs*

Now *thats* a troll.

Nothing complex is ever perfect. Ever.

Not on launch. Not 20 years later.

...but claiming something is badly done simply because it doesn't work on software *no-one* legitimately possesses is lame.

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From a 35,000 foot viewpoint: Microsoft has released two major products with high visibility.

They cannot talk to one another out of the box. You may argue that Vista isn't even in the box, but sheesh, it's code complete, has gone thru betas, release candidates, and now RTM in parallel to Zune being developed, yet no one thought "Hmm..maybe we ought to slap a driver in for the Zune..?"

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Yeah. the trolls would all love it if it were 'slapped' in there.

Point remains. It affects zero legitimate users. I can see no reason why anyone should give a crap about it other than as a poor excuse to b**** about MS.

One would think there were better examples out there where MS actually *did* screw up, as opposed to some minor incompatibility that will affects virtually no-one and will very likely be a working by December.

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Testers and OEMs are not legitimate users? That's a bit harsh. ;)

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No, they're not. They're developers and testers.

The Zune qualifies as "personal use", which is *not* what these folks have licenses for.

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Such a shame that it's these people on the cutting edge who will be the same people who bought a Zune on it's release day. They're the opinion-formers, and a product that requires a re-install of Windows isn't going to be too impressive.

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Beta software at that. People B!tch just to B!tch. People that have Vista on their machines know it's a beta copy period.

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*laughs*

Anyone who bases their opinion of a product on how it performs on an unreleased operating system is not someone in who's opinion I would be interested.

That should hold true for most folks.

See, when determining the usefulness of a product, I tend to be more interested in real-world situations that might actually affect me instead of some quirk that *only* affects users of an unreleased OS.

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You said so: TESTERS and OEMs...

Testers: They run the software to get an idea of what it will be, to find bugs, or to develop applications that will be compatible with it.

OEMs: They get the RTM'd software, and load their own stuff, test, then release...

All what matters at this point for Zune users is to have support when Vista is commercially available.

At this point, a good portion of testers could not use certain hardware with Vista as the manufacturers of that hardware have not provided the drivers... when will be they available? Most probably for Vista launch time (they also need to test with the final bits of the OS to guarantee a good experience using their product).

Zune is not the exception... although is made by Microsoft, I don't think it is done by the same group than Vista... so, maybe they also need time to test the solution for Zune to work seamlessly on the new OS :)

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why even waste time on a zune driver included with vista? you can include a driver on a cd in the box with the zune cant you?

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I didn't find it embarrassing at all as you seem to indicate. Most of us who have RTM builds are either planning Vista deployments in our organization or in the final stages of releasing Vista products/updates. My company will not be making the announcement until January. I have to give creds to Microsoft for taking a chance to shake things up (mostly on their end at this point) and all the work they have accomplished these past 12 months. As far a Zune/Vista compatibility..as you report, it will be there in several weeks. It seems fair to me.

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MS has nothing to worry about and they even seem to have a sense of humor about such things. Take for example that BSOD screensaver that is floating around.

It's available via Microsoft, hehe. Gotta luv it when a company can laugh at themselves. Too many anal/inferiority complex companies out there.

Also of course, it's another indication to many anti ms and naysayers, that MS isn't trying to force Vista on anyone. Upgrade if you want...stay where you are until you're ready.

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I wonder what happens if you run the setup in compatibility mode? I would bet that works fine, its just the Setup checking to make sure its running on XP and not 98 or something causing the conflict.

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I will hand a few things to Microsoft --

#1) What a silly error message.

#2) I'm certain that the developers could have created a make-s*** Windows Vista 'Installer' that redirected people to a support website instead literally saying 'NO!'

#3) Marketing is key with Zune. Silly things like this are embarassing and do nothing for consumer trust, which is already largely vested in the iPod.

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Whats the purpose of posting this crap. the OS is not even out yet. sound like the writers of betanews are getting the OS from the warez sites like all other people who are ripping it off before its even released

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ahhh the site is called betanews. You know news about Beta products.

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i dont know about everyone else but i have the final version disk on my desk right now.

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*laughs*

Good for you?

It's either not legitimate, or it's MSDN. One is illegal, and one is *not* for testing programs or device drivers you're developing for Vista.

Notice how neither falls under the "for loading my Zune with music" category.

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actually it was also just released under msvl a few hours ago.

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...and if you can name me one family that uses Volume Licensing for their personal computers I might actually think about maybe beginning to get the idea that you may not just be trolling here.

'Til then, Go 'way. ;p

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oh i was just saying it is in final, never did say that they had any real right to b**** about it.

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...but you're b****ing about it....

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me? no, just stating vista is available. im not even planning on getting a zune. i like my vision m thank you.

then again i dont think i will be upgrading to vista on my home pc for awhile anyway, simply because i dont NEED it. i will probably use it on a few test machines at work and thats about it.

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how did you get it, master?

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MSVL or MSDN take your pick i have both now.

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they get the error "This operating system is currently not supported by Zune,"

logically, because Vista will be changed alot from now until release date.

Zune will probably be supported when Vista's released :P

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Vista code is final. That's what RTM means. It won't be changed until the first update is available from windows update.

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What's publicly available (through the CPP) is not final.

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I would expect this if Vista were in it's first beta but this is ridiculous. I'm not so sure it's going to work when Vista ships either. Hasn't Vista already gone to manufacturing? Microsoft is one company by name only. The left hand doesn't know what the right hand is doing and the right hand seems to be whackin' off.

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Vista is not available publicly

So really...the only people b****ing about this...are warez users and Apple fanboys?

Golly...I'm shocked.

Nothing to see here, move along...

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its already shipped to msdn subscribers.

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For testing purposes, not to play your Zune on.

MSDN stands for Microsoft Developers Network. If you aren't using the copy to develop apps/drivers, you shouldn't be using it, and you sure as hell shouldn't be b****ing about it if your Zune isn't loading up on it.

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well never said i had a zune though. eh on the flip side volume licensing can be used for personnal use and vista is released on it.

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Dude, VLK is for Enterprise customers.

If you know of any families using the VLK program to purchase their OS licenses, please let me know. I'm sure I could get them a better deal.

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no but im sure there are plenty of bigshot company execs that want their zunes working on their shiney new machines. and i dont know about where you work, but here we let users take laptops home and use them for some limited home use, so using a music player on there might not be out of the question, although it will be awhile before we roll out vista, and even then only to people we can trust to use legal music.

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So out of the 10 execs in the world who've already bought a Zune...how many do you think will install Vista before December?

Do you see how pointless this is getting?

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-edit-
the point is, they could have had drivers ready for Vista, since they released both products. even if it was just for volume licensing versions.

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Right. They should have rushed it.....my bad.

/sarcasm

MS Bashers got it good, man...they rush something...it's bad...they don't rush something...it's bad.

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ROFL! Rushed it? Nah. Something under 5 years would be nice!

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It took them over 5 years to make the Zune? Really?

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"They should have rushed it"

they didn't?

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Well, considering Vista drivers aren't out yet, I'd guess they haven't rushed them...wouldn't you?

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nah, i meant Vista and Zune.
could've spent the time rushing the drivers too.
MS has got to stop half-a$$ing it.
took 'em four years to complete half of Vista, and one year to rush it out the door. Zune follows around the same lines.

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yeah along with many other devices like webcams and USB drives, etc. Microsoft's own Lifecams don't work on Vista as of yet..
and if you have Logitech cams, you'll be out of luck for who knows for how long, muchlike the Windows XP x64 users have been without drivers.. (they have released a beta driver only just recently for X64 though).

this seems to be the norm for M$ as of late.. They gotta get it out the door for market else they won't sell it as expected..

their X360 consoles that they shipped out nearly a year ago can easily be modified to play backups of all game titles.. so much for the idea of solid security...

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You may not have known this, but MS doesn't write drivers for Logitech. Any delay in getting drivers out for their devices lies completely with Logitech, and not MS.

As for the Zune, as I state above, it currently affects no legitimate users. The only negative effect this has is that it brings out the Apple fanboys and MS trolls.

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My Logitech® QuickCam® Pro 4000 is working with Windows Live Messenger on Windows Vista Ultimate RC 2.

Just install the XP Drivers (drivers only, not full install) from
http://www.logitech.com/...RID=1794,contentid=6023

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Yeah, the only thing that doesn't work from Logitech is their video/picture grabbing program, but the camera itself works just fine. Like PC_Tool said some people just happen to be trolls that have nothing better to do than spread FUD.

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see above bud, it is available, sort of.

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See my reply to above, bud. It's not legitimately available to the public for personal use. Not even sort of.

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mvls also now too.

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lawls.

Give it up, man.

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