eBay Debuts Skype, Alerts Services

By Ed Oswald | Published June 14, 2006, 2:18 PM

eBay unveiled several new methods of communication for U.S. users of its auction service at the eBay Live Conference in Las Vegas on Tuesday night. Among them is a plan to integrate the Skype VoIP service into its auctions, along with a new blog, wiki, and alerts service.

An option to add a "Skype Me" button will be available beginning June 19 in 14 categories across the service. Users in those categories would gain the extra option in the "Ask a seller a question" section of the auction. Through Skype, either voice or text chat would be possible.

"Skype represents a tremendous opportunity for our sellers to connect even more closely with their buyers," eBay president Bill Cobb said. "We believe that Skype will enhance the way that people communicate and trade on eBay, especially in high involvement and high price categories. It will be exciting to watch Skype become a part of our marketplace."

Other than Skype, eBay has also introduced eBay Blogs and eBay Wiki. The blog service would allow for users to share opinions, as well as connect with other users and help promote their auctions. The Wiki service would become like a Wikipedia of all things eBay, as users share their expertise on a variety of eBay subjects.

"I don't think blogging and wiki technology could be put in better hands than the eBay Community," Cobb said. "There are lots of online communities, of course, but only eBay's can boast such a huge diversity of passions, interests and expertise."

eBay Alerts will give bidders a new way to monitor listings by sending text messages and instant messages through the major services, and even making phone calls. Alerts would be sent for outbids and auctions that end soon, and through phone and text messaging, bidders can place a higher bid.

Finally, Tuesday night also marked the official launch of eBay Express. First debuted in April, the site allows for a one stop shopping destination for all "Buy it Now" items on eBay, complete with a single shopping cart.

Comments

View comments by with a score of at least

Deleted duplicate

Score: 0

|

This seams like Ebays attempt to find a way to use skype in ebay, rather than finding a problem in ebay and then looking for a solution.

What people want is a means of being able to see a product using a webcam in some sort of recorded format. E.G. Your selling a mouse. So you record a skype demo, and then others can use skype to view the recording and get alot more information about the product than just looking at a picture. I dont use skype and so dont know if it can do this, obviously it makes sence to do 1 demo for all that to talk to 50 people individually.

If I was selling or buying something, I dont think I want to be messed about having to talk to the person, but the chance of doing it must appeal to some people.

If it does as it says, i might ask for those swimsuits to be tried on before I bid, the better the look the more i will bid :P honest !!

Score: 0

|

"Hello, Sir. I noticed you are selling a used refrigerator. I am interested, but am concerned about it's state of repair. Is it running now?"

"Uh....yeah. It is."

"Don't you think you ought to catch it before it gets away then?"

Score: 0

|

har har har

Score: 0

|

Yeah, like I am going to be available for dumb a** questions 24/7 just because Ebay thinks this is a cool feature.

Mark my words, this feature will be DROPPED within 6 months. NO ONE will use this feature.

Its just not that critical.

First of all, if you detail the ad properly, no one will have questions.. Therefore obviating the need for such a trivial feature.

Score: 0

|

"...dropped within 6 months..." Think about it, they just spent $1.6 Billion Dollars to buy Skype last year. Surely they must have seen sufficient potential in the acquisition to warrent that kind of investment.

Score: 0

|

Not really, they have money to burn...

Skype is useful, just not as a part of Ebay.. I don't see the point.

I don't see people responding to emails for a few days on Ebay, you really think they will stay connected via Skype just so they MIGHT get a question about an auction?

I am thinking..uh NO!

Score: 0

|

Microsoft's Ray Ozzie: 'Nobody's going to be 100% open'

The mobile apps ecosystems of the world may converge over time, led by apps being ported over across platforms, according to the Chief Software Architect.

Will Firefox beat IE9 to Direct2D rendering?

Just days after Microsoft executives gave conference attendees a peek at a new rendering technology, a Mozilla contributor revealed he's working on the same thing.

Where there's smoke: Apple warranty stance raises troubling questions

Carmi Levy | Wide Angle Zoom: Smoking can be dangerous not only for your lungs, it appears, but for your Apple hardware warranty.

AOL's decision to rebrand as Aol. takes a bad brand and makes it worse

The idea behind the social Web is to crowd source before bringing out something new. But not at AOL, which new logo debuted with a cry of "fail!" across the blogosphere and Twittersphere today.

Microsoft 'worked with Apple' for Silverlight on iPhone, says Goldfarb

By not making such a big deal out of trying to stream video to the iPhone, Microsoft got a big deal out of it, revealed the Silverlight product manager.

Clicker.com cuts through the Web video chaos

In a world where homemade video and Hollywood movies travel the same pipeline, it's good to have a real search engine to cut through the clutter.

A case study in improving software: What Office 2010 can learn from Notion 3

A music composition product gambles with a complete overhaul, in an effort to make headway against two well-known competitors in a tough market.

Kindle 2 update adds battery life, native PDF reader

Amazon has pushed out an update to the Kindle 2 e-reader that lengthens battery life and adds a native PDF viewer.

Safari on iPhone gets competition from a $1 browser app

Apple likes to say it gives iPhone users a full browsing experience, but a new competitor tries to incorporate more desktop browser features.

Action Replay maker sues Microsoft for Xbox 360 'predatory technological barriers'

Third-party video game accessory maker Datel has filed an antitrust lawsuit against Microsoft over the Xbox 360's recent Dashboard update.

Microsoft's Bob Muglia and Ray Ozzie on Silverlight vs. standards

Bob Muglia: "We're trying to provide people with an environment that has capabilities that you just simply can't do today in the standards-based world."