Gartner: Mobile IM making gains against texting

By Ed Oswald | Published May 20, 2008, 6:05 PM

Research firm Gartner says that SMS continues to increase in usage, however the increasing prevalence of IM clients on phones is shifting that balance.

Some 2.3 trillion messages will be sent worldwide during this year, a 19.6 percent increase over the year previous. However, at the same time revenues have leveled off due to increased competition.

"In many markets, there has been strong pressure on operator margins for text messaging services and this has been driven by often intense competition between carriers," research director Nick Ingelbrecht said.

The US and Canada still lags behind the rest of the world, making up only 189 billion of those texts. That should increase to 301 billion this year, Gartner said. About two SMS messages are sent each day by mobile phone users, close to the global average of 2.1 per day.

The world's most prolific texters reside in Southeast Asia, where mobile phone penetration is extremely high. The Philippines lead the way with 15 per day, followed by Singapore with 12.

But explosive growth in SMS is about to end, Gartner argues. With the growth in IM and social networking on the phone, it is becoming unnecessary to use texting to communicate.

Gartner argued that IM should become a mass-market application for the phone akin to the way it has for mobile e-mail in developed market.

"To sustain growth over the next few years, carriers should look to social-networking applications to drive traffic, working where possible with popular established social-networking sites," Ingelbrecht suggested.

Comments

View comments by with a score of at least

Sorry to sound slow, but what is the difference between sms and IM?

Short message vs. instant message?

I thought it was just a bunch of kids texting each other.

Score: 0

|

A real beta process at work: Mozilla fires up Firefox 3.6 Beta 2

In the clearest sign yet that public input really does help the development process, a flurry of bug detections provoked Mozilla to release Beta 2 of the next Firefox.

Kindle for PC opens in beta, underwhelms

Amazon has opened the beta of Kindle for PC, a companion to the Kindle, but little else.

European ministers approve watered-down 'neutral net' language

The latest provision in the EU's telecoms regulatory framework would let businesses cancel individuals' Internet access, if they go to court first.

Snow Leopard and Windows 7 still can't crack the netbook problem

Apple has killed Atom support in OS X 10.6.2 and Windows 7 Starter Edition is stripped of "basic" functionality.

Universities reject Kindle DX as a textbook replacement

Two universities running Kindle DX pilot programs have rejected the device.

New EU telecoms framework mandates user consent before getting cookies

Do you want a cookie? No. Do you want a cookie? No. Do you want a cookie? No. Do you want...Are you annoyed yet? That's a preview of 2011.

The Samsung Intrepid: A nice phone, if you can accept Windows Mobile

Samsung appears to have built solid enough hardware, but it's the software that seems uncomfortable and unintuitive.

It's the US vs. the EU over Oracle+Sun and the meaning of 'open source'

Now that the EU is a virtual country, the US Justice Dept. is taking a stand in favor of its view -- and against the EC's -- that MySQL will survive under Oracle.

Microsoft's Top 3 advances in Exchange Server 2010

The latest round of changes launched today will impact how admins deliver services to e-mail recipients, and how much companies will pay along the way.

Qualcomm: $1.3 billion Samsung licensing deal unrelated to fair trade violations

Samsung has come to a 15-year licensing deal with Qualcomm over 3G and 4G wireless technology.

Firefox turns five: Thanks for giving us a choice

Carmi Levy | Wide Angle Zoom: No longer the phoenix rising from the ashes, Mozilla has carried on more than just Netscape's legacy.