Left with the short end of the croissant, T-Mobile sues Starbucks

By Michael Hatamoto | Published June 9, 2008, 4:06 PM

After Starbucks pleased its customers by announcing it will give away two hours of AT&T Wi-Fi access per day, former Wi-Fi partner T-Mobile took exception and has filed a lawsuit.

T-Mobile last week filed a lawsuit claiming Starbucks and AT&T colluded to offer free Internet to Starbucks customers, even though most Starbucks retail locations are relying on T-Mobile network infrastructure. That forces T-Mobile to bear the cost and burden of the free Internet offering, while reaping none of the benefit.

The free Wi-Fi promotion "violates T-Mobile's rights to exclusively sell, market and promote wireless Internet service within all but two markets of Starbucks' US stores," the carrier alleges, in its lawsuit filed in New York State Supreme Court.

Only stores in Bakersfield, California and San Antonio, Texas have fully transitioned from T-Mobile to AT&T hardware, with most retail outlets still under the T-Mobile exclusivity rights, according to the lawsuit.

Before announcing a new Wi-Fi deal with AT&T, Starbucks, and T-Mobile had a seven-year relationship where T-Mobile offered service for hourly or daily rates. AT&T and T-Mobile had reportedly been working together to ensure an easy transition. T-Mobile's service had already been rolled out in more than 7,000 Starbucks locations across the US.

The two companies had agreed that, until next January 4, Starbucks customers could still use T-Mobile service, though they would have to pay $3.99 per session or $20 for a monthly subscription. AT&T broadband consumers will have unlimited Wi-Fi access at each of the Starbucks locations, along with 70,000 other international hotspots.

T-Mobile believes the free Internet offering violates the deal all three companies agreed to earlier in the year.

"Starbucks and AT&T...secretly developed a promotional plan under which they would offer 'free' AT&T/Starbucks Wi-Fi even in stores" where T-Mobile's network infrastructure is used, giving AT&T an unfair advantage, the lawsuit also claims.

T-Mobile is seeking unspecified damages and for Starbucks to stop its free Internet service.

Coffee drinkers interested in the free two hours of Wi-Fi Internet access must purchase a prepaid Starbucks card with at least $5 credit or register online before a deadline of July 14.

Comments

View comments by with a score of at least

I believe in any location that an activity occurs serves as a proper venue. (And in some cases can a venue be changed due to probable prejudice) Considering the high amounts of Starbucks and traffic therein in New York, it is only to T-Mobiles benefit to push at New York and intelligent decision. ;]

Score: 0

|

I bet this is just a novel new form of advertising. Set yourself up to get sued so you can ride the publicity.

Score: 0

|

Oh yeah, and I almost forgot, both Starbucks and T-Mobile are incorporated and headquartered in Washington state, yet T-Mobile chose a New York State court as the venue through which to sue T-Mobile. Does New York state even have jurisdiction in this case?

Score: 0

|

Meanwhile virtually every other coffee shop I've been to in the last few years offers free Wifi with purchase. Starbucks can suck it.

Score: 0

|

Amen. Its a joke that u need to pay for it, when u are sitting in a starbux cafe drinking and eating stuff you bought in the store and you still gotta pay for useage. Seems to me though that its not cool of starbux and att to offer free internet over tmo infastructure.

Score: 0

|

SB can suck it, but they provide reliable, predictable wifi, and to many people that is far more important than fiddling with settings every time they visit a new shop. Then you have devices that latch onto the wi-fi like the iphone, and you can easily see how this is a great idea and win/win for apple/at&t. 3g is incredible slow compared to wifi, and if you have 17 attachments you need now and a sb a block away, it's worth it.

Score: 0

|

So, I am curious why even news outlets such as Betanews keep perpetuating the myth that the AT&T wifi at Starbucks as "free" when it clearly is NOT free.

Score: 0

|

It's free, absolutely to ATT dsl/internet users and free for 2 hrs per day if you buy and keep active a starbucks card. For MOST starbucks clients, that's as free as it can get.

Score: 0

|

I'm sure there's just some confusion here. T-Mobile obviously had a contract for the low-fat Internet Grande, while AT&T has the contract for the hazelnut Internet Venti. Happens to me all the time.

Score: 0

|

Microsoft's Bob Muglia and Ray Ozzie on Silverlight vs. standards

Bob Muglia: "We're trying to provide people with an environment that has capabilities that you just simply can't do today in the standards-based world."

Sony looks to finally open a single storefront for downloads

Sony has had many different download portals for movies, music, e-books, and games, and now it's looking to make a single shop for all of it.

PDC 2009: What have we learned this week?

There was the freebie that no one will forget, the heebie-jeebies courtesy of Scott Guthrie, and a teensy bit clearer picture of how this cloud thingie should work.

Tuning out the tablet: Time to give the endless speculation a rest

Wide Angle Zoom: Wishing and hoping and thinking and praying....won't put an iTablet on the market.

Microsoft's .NET Micro Framework is now free and open source

The latest version of Microsoft's .NET Micro framework is now in the hands of the FOSS community.

Google's value proposition for Chrome OS: Should we feel insulted?

For a search engine that has direct access to all the world's online history, it appears to have taught Google nothing about selling a machine.

E-book readers will be in short supply this holiday season

E-readers are hot this year, and a lot of compelling new products have been released, but are there enough electrophoretic displays to go around?

Five improvements for IT managers in 2010

If businesses are to improve their efficiency for next year, they need to stop and reassess the basic tenets of their job.

Live report: Will Google Chrome OS change Linux?

The mysteries of just what Chrome OS is, and how much of an operating system it truly is, may be resolved today.

AOL's spinoff from Time Warner to shed 2,500 jobs

As AOL moves toward become an independent company again, it will cut nearly a third of its workforce.

PDC 2009: Microsoft cares about Web browser performance

The effort to give users of the world's dominant Web browser the impression of quality, is a personal one for the man who leads that battle.