Rivals Fight for SunRocket Customers

By the Betanews Staff | Published July 19, 2007, 10:18 AM

Following news that Internet telephone provider SunRocket was shutting down its business effective immediately, the company's former competitors have swooped in to pick up customers left out in the cold. Vonage is offering two months of free service, while 8x8 and Unified Communications were picked as "preferred" providers for SunRocket users.

Those who switch to 8x8's Packet8 service won't have to pay the typical $100 activation fee, while Unified is offering a $12.95 special rate for its Teleband service. As part of being a "preferred" service provider, both companies will pay a fee to SunRocket creditors for every customer that switches. Smaller VoIP companies such as VoicePulse are also trying to gain a few customers from SunRocket's 200,000-strong user base.

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Hi gang:
Just reporting in.
Thank you for all your wonderful info.
Went to my bank to fill out papers to hopefully, be reinbursed for my losses with SunRocket. Used a Visa Debit card. Not a clue if I will get any back. But doesn't hurt to ask!
With low funds was forced to go with Teleblend for now. Will look over all the other companies to figure what to do. But, think for now...will stick with Teleblend. Pay monthly. If a problem...will run real fast.
My run light has been green for the last couple of days. Wow! Just checked. Hot Dog!
My voicemail is up and running. Guessing your's is also!
Hope everyone has been able to solve their problems. Was sick to hear a person was billed twice for $199 in one year!
A lesson back to "can't assume anything"!
At least they gave us a few days. Would have been awful..if we had all gotten a dead phone one day! Guess this was a lesson in trust! We trusted them!
Happy phoning!
Carol
PS: Just noticed when retreiving my messages..the ladies voice says...."Welcome to SunRocket Voice Mail". My voice mail messages from SunRocket are still there! DAY JA VOO...

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Finds Lingo better

I quit from SunRocket and choose Lingo as my next VoIP service provider. Backed by a huge company like Primus, I am confident that all goes well for me with Lingo services. While browsing through Lingo’s website, I find great promotion deals and calling plans, specifically for SunRocket customers. Now, they are offering an annual calling plan for just $195. And their fine coverage available in Germany, France, Italy, Denmark, Switzerland, Sweden, Vatican City, Spain, Australia, New Zealand, Singapore and Canada.

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voip deals our coming in strong

Pingo is also playing the sunrocket customer band wagan to help assist the 200k plus customers that our out of luck.

Here is a coupon to your readers for pingo.com
10% off SunRocket Customers Coupon code: sunrocket
Expires 7/20/2008
Valid to new customers

good luck to all that are tyring to pick a provider thats going to stick around.

Will vonage be next to do?

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Here's another company helping Colorado Sunrocket business customers stay connected to VoIP.

COLORADO’S IP5280 ANNOUNCES VOIP SAFETY NET PROGRAM FOR DISCONNECTED SUNROCKET CUSTOMERS
ENGLEWOOD, Colo., July 19, 2007 - IP5280 Communications, Colorado’s business VoIP specialists, announced today a “Safety Net Program” aimed at rescuing businesses who were disconnected from Internet phone service provider, Sunrocket. According to the telecom publication Network World on July 17, Sunrocket has laid off employees and stopped answering its phones for its nearly 200,000 residential and business customers nationwide. In response, IP5280 is offering its Safety Net Program to provide small and medium-sized business users an immediate safe haven for migrating their company to the IP5280 VoIP services platform. As a part of the Safety Net Program, IP5280 is waiving its regular $49 per- user activation fee and offering the IP5280 Installation Guarantee which ensures businesses can be VoIP ready in five days for all standard implementations.
“I immediately turned to IP5280 when my phone and fax lines were shut off,” said Christopher Williamson, president of DreamQuest Software, a Colorado-based provider of card and board video games. “Our phones are our lifeline to our customers. I cannot afford this type of service interruption. I appreciate IP5280 reacting quickly to set up our new account.”
“Once business owners experience VoIP, they are reluctant to return to Ma Bell because they have grown accustomed to the feature set, flexibility and quality of service from VoIP,” said Jeffrey Pearl, co-founder and managing partner of IP5280. “We encourage business owners to research their options carefully before choosing a VoIP provider by making sure they are experienced, financially stable, and most importantly, offer business grade VoIP service.”
IP5280 offers a range of unlimited local and long distance VoIP calling packages and data solutions including Hosted VoIP and IP Business Trunking services which deliver full user mobility and email integration. Advanced features include sending voicemail to an email inbox, simultaneous ring on multiple phones, automatic logging of calls, auto attendant that greets callers and delivers calls to different employees, and traditional features such as conference call and three-way calling.
About IP5280
IP5280 is Colorado’s VoIP Company, a Denver-based, next-generation communications provider specializing in VoIP and converged IP voice and data services. IP5280 provides businesses the most advanced IP solutions to meet a variety of voice, data and IP networking needs. http://www.IP5280.com, (303) 800-0000.

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Check this out... http://www.magicjack.com . I just got one and it rocks! I can't comment on the reliability as I've only had it for a week, but for $40 you can't go wrong.

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I found a great company VIATALK They offer a plan $199 a year for unlimited calling, just like sunrocket and they will give you in addition to the plan they offer you, up to 6 months free service , only if you were a sunrocket customer.

for example , if you sign up for their service for $199 a year and had been a customer of sunrocket and you had 4 months left on your sunrocket plan.. they will give you 4 months free .. I did alot of research for the last 2 days .....

here is the link..

http://affiliatecenter.v...evaffiliate.php?id=5099

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Its a great company.

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wow mark111 that sounds great! I can't wait to sign up! :) What do you get out of the deal?

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Packet8 offers the same $199.00/year deal. I've been using Packet8 for better than three years and they are extremely reliable.

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VoicePulse has always treated me well - and they don't charge all kinds of fees to add on services. $100 activation fee for 8x8? Screw that, can't believe anyone would be willing to pay that kind of money.

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I joined yesterday. They waive the start up fee, the gizmo fee, shipping and 1 month free. It's not a $100 fee to start normally.

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