Verizon's VCast Disables MP3 Playback

By Ed Oswald | Published January 10, 2006, 12:05 PM

Verizon has confirmed reports that its new VCast Music application disables the ability to play MP3s on phones used with the service. The company said the change was done to simplify the use of VCast, and not to remove features from the device.

This is not the first time Verizon has been caught red-handed in attempting to remove advertised features from phones on its service. Unhappy customers have already sued the company for taking out Bluetooth features on the Motorola v710 handset.

According to the carrier, Windows Media Player 10 will transcode a user's MP3 library into the correct Microsoft format and then transfer the song to the device. While most will not notice the difference, audiophiles will likely hear the degradation in quality that is a side effect of transcoding.

However, such a requirement also causes problems for users of Macintosh or Linux based machines, as these users would have no native way of getting songs from their libraries onto the device.

"Verizon clearly stated the music player would support mp3s stored on users' PCs," mobile phone enthusiast site PhoneScoop wrote on Monday. "It is impossible to force the phone to add MP3 files to its music library from the device."

The carrier claims that its actions are not restricting functionality. Instead, it said that having two formats would unnecessarily complicate the user experience.

Verizon's VCast music service is offered initially on two phones, the LG VX8100 and Samsung a950. Song downloads cost $1.99 USD each to the phone, or 99 cents to the PC from where they could be transferred to the phone via USB.

Instructions to restore MP3 functionality to the LG VX8100 have already appeared on the Internet, however doing so may void the manufacturer's warranty.

Comments

View comments by with a score of at least

Whats with this company? Here we go again!

Score: 0

|

via http://www.howardforums.com/ ...

I've been using the V06 software for a couple of days now on the VX8100. It's a really really easy fix to enable the MP3 player, just a few clicks into the service menu to enable it. Christ, I could show my grandma how to do it. The phone now runs with both the Verizon MOD and the MP3 player together. There are now two seperate folders on the MiniSD card, one for the Verizon MOD and the other for the MP3 Player. When I use the front buttons on the phone, I can choose whether the MP3 player or the MOD player will come up.

I really can't understand why they would tell their customers to downgrade back to V04 just to use the MP3 player when it can exist side by side with their new MOD service.

Edit:
BTW, for those who do have the latest V06 for the VX8100, here's how to get the MP3 player back up and running: After upgrading to V06, to enter the service menu. Press "Menu" then 0. A prompt asking for the service code should pop up. It should default to 00000 (so press 0 six times). Scroll down to the last entry on the Service menu, to "Music Setting". This is where you can enable the MP3 Function. Once enabled, you can find it under "Tunes and Tones" as option number 8. Now, with the V06 upgrade, the front buttons on the phone will default to the new VCast music player. However, you can change it back to the MP3 player by going to "Tools" and then "Shortcut Key" and set the Play Key to the MP3 player instead of VCast Music.

Your VX8100 should now play MP3s just as it did in V04!

Score: 0

|

Big deal. My e815 had features disabled so I re-enabled them with a seem edit.

Score: 0

|

Yea, thats the great thing about Motos, but you can't do seem edits on all phones.

Score: 0

|

'A pivot from war to peace:' The AMD + Intel armistice, in their own words

An extraordinary day in technology history is recognized by two long-time rivals that mutually decided it's futile to fight anyplace else except the marketplace.

PS3, Xbox to soon get Twitter, Facebook integration

Both Microsoft's Xbox 360 and Sony's PlayStation 3 will integrate with Facebook in the near future.

Windows Marketplace for Mobile now available in browser, iTunes' App Store still not

You can now check out what Windows Marketplace for Mobile has to offer without a Windows Phone.

Microsoft damage control after marketer claims Win7 inspired by Mac

Have you ever said anything you wish you could take back? Ever? No? Not even once? Well then, you won't sympathize with a mid-level Microsoft manager today.

Blockbuster's way down, but poised for a comeback

Though it took a serious beating in 2009, Blockbuster CEO Jim Keyes says the company can turn it around.

iTunes Preview deson't go far enough to create Web-based option for store

Apple has rolled out iTunes Preview, a Web interface for browsing iTunes.

PDC 2009 Preview: The move to Office 2010 and Visual Studio 2010

The major focus of Microsoft's conference next week will likely be explaining why two pillars of its software sales strategy deserve to remain where they are.

Dell's first smartphone aids the Android onslaught

Longtime PC leader Dell has finally announced its Android-based smarphone.

After the Intel + AMD armistice: Do we really want a level playing field?

Scott Fulton On Point: One by one, the reasons for us to continue suspending the course toward open and fair competition in IT, are dropping like flies.

FLO TV launches pocketable, smartphone-like TVs

Qualcomm's FLO TV Personal Television made by HTC launches in retail today.

Google acquires Gizmo5, builds IP telephony portfolio

Google Voice today confirmed rumors that it would acquire IP telephony company Gizmo5