Vonage Loses Patent Case to Sprint, Injunction May Be Next

By Scott M. Fulton, III, BetaNews

September 25, 2007, 6:35 PM

In a blow to its fortunes that analysts feared could be fatal to the company, VoIP service provider Vonage was handed a defeat this afternoon by a federal jury in Kansas City, Kansas trying a patent infringement case brought against it by wireless carrier Sprint Nextel.

Vonage has been ordered to pay Sprint $69.5 million in damages plus 5% royalties on all future revenue, though the defeated company said this afternoon it will file an appeal. Today's decision comes six months after Vonage lost very a similar case to Verizon. There, the VoIP provider was ordered to pay Verizon $58 plus 5.5% in royalties on all future revenue.

Last April, analysts speculated that Vonage would be able to make good on its debt to Verizon by perhaps letting itself be acquired by Sprint. A simple Google search might have enlightened analysts as to the fact that Sprint's lawsuit was filed in October 2005.

Alluding to its previous experience with Verizon, Vonage chief legal officer Sharon O'Leary stated this afternoon, "We are disappointed that the jury did not recognize that our technology differs from that of Sprint's patents. Our top priority is to provide high-quality, reliable digital phone service to our customers. Vonage has already demonstrated that it can keep its focus on customers and on its core business while managing ongoing litigation." She promised her company is developing a workaround that would not infringe upon Sprint's patent portfolio, although the company was also said to be developing a similar workaround for Verizon's IP.

Sprint's attorney told Bloomberg News this afternoon that all he needs to do is make a quick conference with his client, before asking Judge John Lungstrom to impose an immediate injunction on the sale of Vonage products. Analysts warn such injunctions are often too forthcoming.

The news came too early for the closing bell on Wall Street, so analysts' views that this could be the end of the road for Vonage (unless it wishes to be acquired by someone else who happens to have sued it) sent its stock value tumbling by one-third in late trading, to a mere $1.30 per share.

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By foxfyre

posted Sep 26, 2007 - 12:55 PM

Wow, the $69.5M could hurt.

As I don't think the previous settlement were Vonage "was ordered to pay Verizon $58 plus 5.5% in royalties on all future revenue" was really that severe.

;-))) If you don't get the joke, go back and read the quote again...

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By 9h0s7

posted Sep 26, 2007 - 4:35 PM

lol oops welcome to TA (typos anonymous)

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By Reap_r

edited Sep 26, 2007 - 12:59 PM

Actually this is quite sad. This is the big telco's killing with lawyers what they could not compete with in the marketplace.

Vonage had service, support and reliability that was average, but they labored against perceptions of unreliability that in many cases were the fault of their customers' ISPs. ISP's that in many cases offered competing products and did very little to aid in the prompt and accurate transport of Vonage's voip traffic. There are also many credible allegations of ISP's deliberately de-prioritizing Vonage Voip traffic. Ironically the same ISP's that are suing them, and some that offer their own competing voip service.

The mass of thier customers are mostly ignorant of the technology in use. They care little for understanding udp/ip or latency, packet-loss, and jitter (enemies of good voip quality) and compare the reliability of their voip service with telecom technology that has been in place for 100 years. Of course the legacy telephone lines are more reliable, you are paying for a line switched service with reserved facilities from end to end. You also pay more for it.

Vonage did more than any other company in pushing VOIP to be mainstream. Unfortunately their non-guaranteed best effort voip services made it more difficult to sell hosted VOIP to businesses for those of us who offered VOIP service that maintained qos from end to end. The horror stories are out there even though the services differ. That said, they did sell voip service to many who lacked a connection with enough bandwidth and reliability to make use of it, and neglected to perform any due dilligence in finding out basic information. They did no testing or network validation, just charge their card and ship them their ATA/router. I had one company that thought they had a T1 and ordered 7 lines. In fact they had a fractional frame service that did not even connect to the internet except through an overloaded proxy in another state (corporate headquarters). Well they got their hardware and it did not work...the VOIP provider did not even check. Even with all of their problems, they had millions of satisfied customers and provided features that until recently were reserved for those with expensive PBXs (telephone systems).

VOIP is here to stay. If Vonage is dead we will see less pressure on the telco's to keep their prices down for legacy service and invest in their infrastructure for additional innovation. That is what is really going on. Nobody stole anyone elses ideas. The patents involved are for obscure portions of the technology of transmitting voip that should never have been issued patents to begin with. The telco's cannot compete. Partially because of intertia and inefficiency, and partially because they labor under a heavy regulatory load that voip providers mostly sidestep by being a form of ISP and not a telecom.

Once again the lawyers roll back progress and the consumer is hurt...patent reform anyone?

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By improvelence

posted Sep 26, 2007 - 10:43 AM

I hope Vonage does go out of business, their service and support is horrible.

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By Scotch Moose

posted Sep 26, 2007 - 9:12 AM

At the intersection of patents and innovation big money always wins.

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By RandySinclair

posted Sep 26, 2007 - 6:36 AM

Why Skype? my friend tried them and was burned, never again was the reply. Vonage is excellent, wonder where some of you get your information or are you just venting your everyday frustrations over other things in your life? Voip technology is one of the greatest, sure it has growing problems that take time to work out, but I currently am using three Voip companies on my very fast Hi Speed Broadband (DSL doesn't work well), and all three are great: VoIP.com, ITP and a back up is none other than TeleBlend, the old sun rocket equipment working at its best... Amazing!

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By 9h0s7

posted Sep 26, 2007 - 4:31 PM

ummm dsl is broadband

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By lkeels

posted Sep 26, 2007 - 6:23 AM

Some of you people are just idiots. You post on here not knowing your facts. I've had Vonage for two years with NO problems. AND, again, if you knew your facts, you would know that calls to all of Europe and MANY other international locations are 100% FREE with Vonage. The ones that are not free are only a few pennies per minute. NO OTHER VOIP SERVICE can come close to the low rates that Vonage offers. Skype is a total ripoff compared to them...NOTHING is free but US and Canada.

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By improvelence

posted Sep 26, 2007 - 10:43 AM

vonage is crap, you are just too stubborn to admit it.

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By dhjdhj

posted Sep 26, 2007 - 8:18 AM

Yep, I have 3 Vonage lines at home, had them for at least 6 years - works GREAT.

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By RandySinclair

posted Sep 26, 2007 - 6:37 AM

Amen!!

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By Slimberg

posted Sep 26, 2007 - 1:30 AM

"There, the VoIP provider was ordered to pay Verizon $58 plus 5.5% in royalties "

$58 only? really?! hahaha, thats not too bad!

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By rsx508

posted Sep 25, 2007 - 9:17 PM

I hear the Ross Perot sucking sound of a business getting ready to go down the drain.

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By sfgla

posted Sep 25, 2007 - 7:52 PM

Couldn't have happened to a nicer company. They truly are scumbags and the world will be a better place without them.

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By dhjdhj

posted Sep 25, 2007 - 8:13 PM

I've had Vonage for many years - works great ---- why do you claim they are scumbags?

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By sfgla

posted Sep 25, 2007 - 10:15 PM

The 30 day money back guarantee is for one of the two lines, so you're stuck. They give you the second line free, or so it seems.

A friend of mine ordered and didn't know that he had to have DSL, which he didn't. I was on the phone with him with Vonage and they wouldn't release him even though he called the following day to cancel. It cost him $200.

Also, did you know that Skype offers the exact same service for $30 a year...voip.

you're paying twelve times what you would be paying on http://www.skype.com

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By 9h0s7

posted Sep 26, 2007 - 10:00 AM

First, most phone companies have an early termination fee, which your friend agreed to when he signed up. Secondly, your friend should have done his research. Hopefully your friend has now learned not to buy something you know nothing about. Thirdly, what was your friend expecting from VOIP? Voice over INTERNET??? (you make it sound like he had no internet)

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By HyTeK

edited Sep 25, 2007 - 8:46 PM

Any business looking to make money are scumbags. But I like Vonage for the simple fact that it isn't a "telco".

It is a small startup that tried something new many years ago, and succeeded. Yes they have had problems, yes they have tried to find ways to cut cost, but in the end I still don't pay as much for the service on Vonage as I would if I were to use a big telco VOIP system.

Competition is good, and it's been said billions of times before. The death of Vonage will only increase the prices of other VOIP services and even put more of a limit on the services available with VOIP.

This is a shame.

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By dhjdhj

posted Sep 26, 2007 - 8:19 AM

Are you a communist?
--->Any business looking to make money are scumbags

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By sfgla

posted Sep 25, 2007 - 10:17 PM

They may not be a "telco" but they are greedy, lousy people to do business with.

you should check out http://www.skype.com and you'll see that you get the VOIP service for $30 for a year. How is that an increase?

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By nick0909

posted Sep 25, 2007 - 10:50 PM

Skype-In is actually $60/yr, and doesn't include the hardware. You have to provide either your own cellphone to forward to, or a VoIP to landline converter box on your own dime. Vonage provides this as part of their service. So it isn't simply $15/mo for the same service from Skype as Vonage.

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By sfgla

posted Sep 25, 2007 - 10:56 PM

How is it $60 a year?

Also, the USB phones start at $15. It's also free if the person you're calling also has Skype. Try calling So Africa or some faraway place with Vonage.

Also, I didn't say $15 a month.

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