Zune Reviews: It's OK, But No iPod

By Ed Oswald, BetaNews

November 10, 2006, 4:55 PM

NEWS ROUNDUP When the Zune arrives next Tuesday, Microsoft was hoping to make a big splash. However, it won't be getting any help from the technology media, which have for the most part passed over the so-called "iPod killer" in lackluster reviews.

The bad news begins with the Wall Street Journal's Walt Mossberg, who called the Zune's hardware "rushed and incomplete." He pointed to both the fairly significantly larger size and poor battery life. He also notes that the larger screen doesn't mean better resolution than the iPod - just a bigger picture.

Additionally, Mossberg points out the smaller size of the Zune music store, and its lack of TV shows, movies or music videos as well as audiobooks and podcasts as drawbacks. Mossberg also criticized the Microsoft Points system, which is required to make purchases for the Zune, calling it deceptive.

"Songs are priced at 79 points, which some people might think means 79 cents. But 79 points actually cost 99 cents," he lamented. In addition, users can only purchase points in $5 increments rather than simply being charged for a specific song they wish to download.

Of the device, he said: "The iPod is thin, sleek and elegant looking. The Zune looks big and blocky, sort of like a prototype for a gadget, rather than a finished product."

For the most part, David Pogue at the New York Times seemed to agree. He points out that Zune leaves those who bought into Microsoft's PlaysForSure services behind, although the company maintains it will continue to support the technology through third parties.

Pogue called the fact that Zune users cannot fill their devices using Windows Media Player and rather must use a separate application "a ridiculous duplication of effort."

Both Mossberg and Pogue criticized the wireless sharing features and new digital rights management structures, calling them too restrictive. Also, they said the Zune misses many of the extra features that the iPod has, and is incapable of being used as an external hard drive like most other MP3 players.

Bloggers who have seen the Zune up close seem to agree. "For now, I'd stick with an iPod. Microsoft hasn't given us a killer feature yet that is easily demonstratable for why we should buy a Zune instead of an iPod," blogger and former Microsoft employee Robert Scoble wrote recently.

However, not everyone has been so harsh on Microsoft's first effort. Jason Chen of the Web log Gizmodo gave the player generally high marks.

"Overall, this seems pretty promising. I can't find any mis-steps or anything where I have to ask "wait, this is dumb, why did you do this?" in both the player and the software. The Zune itself is very sexy, and feels nice to the touch - not too heavy," Chen wrote.

AOL's Engadget, which is apparently on the reading list of Microsoft founder Bill Gates, seemed to agree. "It may be a little early to give final impressions, but let's just say what we saw is a very decent start," blogger Ryan Block wrote.

BetaNews will have its own in-depth review of Microsoft's Zune player next week.

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By LK

edited Nov 13, 2007 - 7:45 PM

The zune website is amazing. And as a twenty-something who grew up with Mac Products, I find the Zune itself user-friendly and rich with options - moreso than the Ipod. But again, the website blew me away.

Score: 0

By sillybilly

edited Oct 3, 2007 - 1:28 PM

Microsoft severely lacks creativity. The design of the Zune player is clunky and plain ugly. I've seen better iPod knockoffs on the streets of Hongkong for a fraction of a price. This company should seriously consider hiring design artists to come up with something that looks better and sounds better. Buying music with POINTS?!?! Sounds like a cheap gas or grocery promo. The Zune device simply lacks style or substance, and anyone getting one for Xmas is likely to hide it out of embarrassment along with those ugly multicoloured sweaters Aunt Matilda picks out. This one's a dud.

Score: 0

By FONE_STAR

edited Nov 29, 2006 - 6:50 PM

Anything with DRM is s*** and I will refuse to buy, don't care if it's software or hardware level DRM. When will Microsoft and friends get the point COPYRIGHT IS DEAD!! The Zune seems to be little more than the child of the MPAA/RIAA, wishing they could turn back the clock to 1998 and make a decent product rather than hauling us into court! Apple gets the picture, when will the rest? Maybe after they waste more Billion$ trying to resist the changing tides of technology???

Score: 0

By scooter262

edited Nov 28, 2006 - 1:06 PM

I think they lost an opportunity to pick up ground on Apple; pricing. The pricing is the same ($249) for the Zune as for a 30G iPod. If they want to take marketshare away from Apple, they should have priced the Zune at $199 or less.

Score: 0

By Edmar97

edited Nov 24, 2006 - 7:56 PM

I bought a Zune took it home installed the software which took me about 2 hours to get it all right and set an account. I return the damn thing in one week and here is why, the zune marketplace and their stupid points system is absurd, I had to uninstall and reinstall the software twice in less than a week because it crashed twice, I was not able play music for the whole eight hours i was at work because the battery would die before that, and finally the zune market place does not have podcast support or a good variety of latin music, after all the hispanic population is the fastest growing population in the U.S., how can you ignore them? iTunes didn't. For now I'll stick to my iPod and iTunes. Sure my iPod is not perfect but it does everything I need it to do just fine, play my music through out the day without my battery dying and iTunes 7 although I have had a few problems lately it has not crashed. By the way I found no function in the wi-fi capabilities during the week I had Zune, the only other guy i found with a zune at my work told me to f**k off after I asked if he want it to share some music. Maybe people are personal about their music or maybe he was just pissed off as I was with the device, I never asked. I thought that this was going to compete with the iPod but I'll just have to wait for someone else to come up with something better.

Score: 0

By Zunevpd

edited Nov 20, 2006 - 4:28 AM

A guide to get DVD on Zune: http://www.soft29.com/ho...ert-dvd-to-zune-wmv.htm

Score: 0

By DCaff

edited Nov 19, 2006 - 10:43 PM

Dont listen to any of these people who are talking about the zune and havnt even used one. I bought one the day it came out and i think it is awesome. All of you people need to learn a lession. Im not against the ipod and im not for microsoft...im for a good product that will expand the market and make it better. The zune is a brand new product and yall are comparing it too the 3rd and 4th generation ipod. I love the zune. It looks nice, it is easy to use...and of course it is bigger...the screen is huge. So what if the quality is the same as the ipod. When you are looking at tv's you tend to look at the bigger one. Yeah from a 10 inch tv to a 40 inch tv the quality will go down...but half an inch...that isnt going to make it look worse...its just a bigger screen which is awesome. And about the whole no videos or anything on the marketplace...it just came out...give it time. We need something to create good competition so that prices will go down and quality will go up. The zune is a great product...it may not have everything that the ipod has yet...but it has only been out for a couple of days..give it time. I would recommend the zune to everyone. It has its ups and downs...but so does the ipod. I think they are equal in there own ways. Just find the one that will work better in your life...just dont listen to reviewers who havnt even touched it yet...

Score: 0

By FONE_STAR

edited Nov 29, 2006 - 6:34 PM

Maybe you miss the point entirely. This is about major hardware, software and music corporations telling us what we can put on our devices and how long it stays there. Would you buy a laptop you have to reformat every three days because it **might** have copyrighted works on it? Richard Stallman was warning us about this fifteen years ago if any of you were paying attention.

Score: 0

By StUmBliNgBl0ck

posted Nov 16, 2006 - 12:54 AM

Ok here is the deal i bought a Zune last night from Walmart just to try it out buying something from Walmart does not set anything in stone you can return anything there any ways I was all about the Ipod its a great music player and i think that is one of the best things apple has done in a long time I meen go anywhere and see if you can look around a store and not find something for your Ipod but my point is when i went to Walmart and droped the 249.99 down on the Zune I did it only to test it out and see how many real big changes there was between the Zune and Ipod there really was and after using it for a day im real impressed with MS new toy its going to give Apple a run for its money the FM radio is nice to have when bored of hearing my same old music over and over gives me something to play with also the Zune software makes the transfer of pics video and music fast and easy yes Itunes can do the hole music and photo but when it comes to video on the ipod it lacks plus the Zune battery is sick where if i was using my Ipod I could get only part way done with a movie before my battery was ready for a new charge the Zune allows you to not only finish your movie but still have time to do other stuff sense the battery lasts 12 hours for music and 4 and a hafe using video Ill be honest with every one I love Linux and would ues Linux all the time but there are just some stuff you cant do with out MS so I had to check what i thought would be a very sad joke of an mp3 player made by them but after using it im having A real hard time deciding if I still want to take it back of keep it the sound is great could just be the set of headphones that comes with it but it seems so much more crisp and the screen is so much nicer then the Ipod there are things that every one will hate about it and same for Ipod but not every one can use Linux and not evrey one Can install doom on there Ipod ya know so what MS has doen is made a very nice music player with a great battery and and nice screen and made it easy for people to use so for once im giving MS hats off for this one.

Score: 0

By bourgeoisdude

posted Nov 13, 2006 - 2:12 PM

Now that Sprint already has music download services for their phones, I think Microsoft made a huge mistake making Zune. They waited way too long and well, geez--I can't give any reason they would do this now.Microsoft usually does the smart thing, but here they appear to be stupid.

Perhaps there's something else up their sleeve, but any "almost IPod" at this point is useless. Like Dell's MP3 thing, like Creative's (which is the only one I use, by the way), like Samsungs, etc.--they are not well known and without winning any popularity contests they never make it. Dell's was the closest success and after Christmas of last year they were discontinued. WHAT IS MICROSOFT DOING?

If anyone has any answers, I'd love to hear them...

Score: 0

By Heero

edited Nov 14, 2006 - 10:06 AM

A very same thing they did with the XBox and IE.

Release it, it does ok, and then keep feeding it money until it prevails, and them abandon it until some other companies starts releasing a better alternatives, and then they release an XBox7/IE7.

Score: 0

By domino360

posted Nov 13, 2006 - 12:57 PM

Since I'm an iPod user and open minded towards new technologies, I was looking forward the Zune "phenomena." I don't mind changing my MP3 player to something better. But, to this day I still get a shock at the "clumsiness" from some of the high-tech companies and I'm baffled as to why (?) they don't get it right the first time. Did Apple hire all the imaginative engineers on the planet???
The success of Apple in the MP3 market is not just the iPod. But it's the combination of iPod and iTunes that makes it so good.
I know that iPod has certain limitations, and I can think of at least 1000 new ways in making a new MP3 player that will smoke the iPod. But since Sony, Samsung and Microsoft live in their own bubble, for the time being I'll stick to iPod.
I'm patient and still waiting for something that will knock my socks off.

Score: 0

By Ruf

posted Nov 13, 2006 - 11:52 AM

I think Microsoft Points (79 points = 99 cents) is a brilliant marketing strategy. It confuses the consumer while benefiting the merchant.
Is it true that Zune will require product activation?

Score: 0

By GCoder

posted Nov 13, 2006 - 10:47 AM

Damn right its no iPod.

iPods are actually cool.

Score: 0

By lonechicken

posted Nov 13, 2006 - 10:15 AM

They got one thing right. MS didn't name the device the "XZ32a10" or some ridiculous random series of letters and numbers.

Yeah, not being an external hard drive means I wouldn't be able to write it off as a job related expense. Oh well, next version I guess.

Score: 0

By jomdar12

edited Nov 12, 2006 - 11:15 PM

Ok so I’ve had every generation of the ipods. So I know what im talking about here. Now just recently I’ve found some things that I don’t like about Itunes and Ipod. Ipods I found, come preloaded with a virus. I’m really not sure what the virus does but really I don’t want that on my computer. from what I know so far its not malicious. But who knows.
Another thing that disturbed me was when you do buy songs off itunes they instantly go to MPEG4 format. Now that’s pretty much locking you in so the only place you can put those songs is your Ipod, not the Zune, a cell phone, or any other mp3 player. That means the, 100+ songs that I’ve bought ($110 for me) will not work on the zune when I buy it. So pretty much what there saying is those songs aren’t yours.
1st. Mr. Mossberg himself said, "He also notes that the larger screen doesn't mean better resolution than the ipod - just a bigger picture." exactly bigger picture so who’s that making better? 2nd "Songs are priced at 79 points, which some people might think means 79 cents. But 79 points actually cost 99 cents," Yea Mr. Mossberg how much do Itunes songs cost? Oh wait, I think, yep 99 cents. How weird the same price. now for that next statement about the zune only letting people buy in $5 dollar increments, yes i do agree that’s pretty foolish, but I’m sure after time there going to realize that sucks or they'll lose some money over it. now what’s the size matter. i mean come on they have to keep it somewhat in reason. and that is. what are you complaining about. again lets go back and look at apples first Ipod. yea that was just as big, if not bigger.
See, Mr. Mossberg is also criticizing the library music variety. About how the zune library doesn’t have enough videos and shows so customers can buy. The thing is you can put your own movies on your zune and not have to search on google for hours on "how to put home movies on your ipod". So really I’m not getting why apples critsizing Mr. Gates. Everyone has a fair share at the market. that’s what made this country. I cant even start to explain the accessory store. I mean its deffinatly a way for apple to make money ill give them that credit. But I’m mean come on some things are just ridiculous. Like not sending chargers with the ipod that plug into the wall. and the outrageous prices on apple.com. But hey maybe they think if you can purchase a 200+ dollar piece of equipment then you can afford anything -_-. I’m going to leave some sites that tells you more information on the zune and ipod if you want to read. It compares the ipod and zune side by side. I hope this has broadened your minds a little more. And not give just one superior opinion. thanks

1.http://www.zunescene.com/(go in here with an open mind)

Score: 0

By imafurby

posted Nov 13, 2006 - 10:16 AM

Dude, learn to break up your text. You might have some good points, but this is almost unreadable.

Score: 0

By domino360

posted Nov 13, 2006 - 12:59 PM

You are right "imafurby." But he has some good points to make.

Score: 0

By Lotheric

posted Nov 12, 2006 - 5:39 PM

I was going to buy one until I read one of the devs blog saying that only WMA, WMV and AAC were "natively supported", the other formats are transcoded by software (which is bad imo).

Score: 0

By Neoprimal

posted Nov 12, 2006 - 4:59 AM

The problem is that the Zune is a rebadged Toshiba gigabeat - they'r not bad players, but they're not new tech per se. Wifi is just not significant enough to have the player stand out - neither is this budding ms music community. Furthermore this whole no playforsure deal has a sour taste. It's what killed it off for me. Personally, from a marketing perspective I can see what MS is trying to do - they're just doing really bad job of it. They're def. trying to copy the ipod/itunes model, unfortunately they don't have something essential to that equation.... Rabid, crazy, foaming at the mouth, cult type Appleites who would buy poop if it had Apple branding on it. You know what they say about Apple products, they're better than anything else out there in the world.
So they're making a REALLY big mistake. I was looking forward to buying one but now I'm thinking I'll just wait for the next great creative labs mp3 player....no, not being sarcastic. I do prefer them entirely to ipods, simply because of playforsure. Unlike many, I LOVE the subscription model. Nothing beats 'renting' an unlimited number of 160k and up mp3s monthly for $14. Or maybe I'll get a real Toshiba® Gigabeat, really, anything that's solid, works and doesn't lock me into buying from a single music store, oh, and ofcourse that uses playforsure. Very disappointed here.

Score: 0

By FONE_STAR

posted Nov 29, 2006 - 6:43 PM

"Nothing beats 'renting' an unlimited number of 160k and up mp3s monthly for $14."

Limewire costs me $0 montly for all my mp3's and mpg's. Oh, wait Bit Torrent also cost's me $0 monthly. Skype charges me $0 monthly for my phone service.

Must suck not being able to google warez hey dude?

Score: 0

By GimieGimieGimie

edited Nov 12, 2006 - 4:46 AM

People are fools if they allow the reviews of others to be their final verdict on *anything*.

Reviews are only guides of information we all must try to pick out what is fact and what is opinion, the rest is up to us to decide.

Score: 0

By kingttx

edited Nov 14, 2006 - 9:47 AM

"Don't buy a Yugo!"

"Well, forget that! I want to make sure I know on my own, so I'm going to buy one!"

-- explode --

Make sense?

Score: 0

By FONE_STAR

posted Nov 29, 2006 - 6:47 PM

I don't have to pick up every piece of dog crap on the side of the street to know what stinks (DRM harummmmph.....)

Score: 0

By ogman

posted Nov 11, 2006 - 11:00 AM

"'Songs are priced at 79 points, which some people might think means 79 cents. But 79 points actually cost 99 cents,' he lamented."

That is just SO Microsoft. It's obviously misleading and I can't wait to hear the explanations.

Score: 0

By oufc_gav

posted Nov 14, 2006 - 2:56 AM

It's so that they'll be the same "price" in points around the world - all that changes is the exchange rate to local currency.

Score: 0

By TomeOne

posted Nov 10, 2006 - 8:14 PM

Mossberg and Pogue are both Mac fanatics. You always have Jobs using quotes from them in his keynotes.

Not that I'm saying their criticisms are not valid, take them with a grain of salt, is all.

Score: 0

By Desides

posted Nov 11, 2006 - 3:19 PM

Or, perhaps they might actually have a point in that Apple offers well-created products these days.

Score: 0

By Heero

posted Nov 11, 2006 - 5:23 PM

To bad they don't create any of it.

Score: 0

By ukpunter

edited Nov 11, 2006 - 9:56 PM

I agree, Microsoft are an organisation packed full of staff that have original ideas and Apple just copies them all, and does a shoddy job of it.

Oh no wait, I got that the wrong way around.

Apple often adopts unfinished or conceptual ideas and develops them into a stylish product, Microsoft then waits and copies that product badly and commoditises it for beige box buying masses masses.

Coming up with the idea is the easy bit (I own four patents, I should now), initially taking it to market is the risky bit - copying it is the very easy bit, especially making a bad copy.

Score: 0

By phenomnaruto

posted Nov 12, 2006 - 2:58 AM

uhhh ... so creative makes a mp3 player, they're not copying apple ... jetaudio has a mp3 player theyre not copying.... microsoft makes a mp3 player .. and they're copying apple?

What is microsoft copying apple because their OS uses a mouse and keyboard? seriously the bias on this webiste is absolutely astounding.

Score: 0

By orangeneptune

edited Nov 24, 2006 - 7:49 PM

I think what UK meant in his topic was how much less effort (and financial investment) it takes to mimic a product deployment if a company's end goal is simply to acquire some of the market share.

A good example of this is the McDonalds chain: McDonalds' corporate office sinks billions into chain development, researching the best possible locations for new restaraunts. Competitors know this strategy and, not wanting to spend the billions to locate their share of the market, Burger King's chain placement strategy saves all kinds of money by building their restaraunts right next door / across the street to McDonalds.

As far as Phenomnaruto's comments are concerned, yes, there is a great deal of unadmitted cross-breeding going on between all of these manufacturers (there was an unsettled rumor a while back that Apple stole Creative's menu navigation design, for example).

Apple was the first to truly cultivate the MP3/portable music market by simultaneously releasing a product that was advertised as being capable of "holding entire CD collections" as well as a music service that caters to the compulsive whimsy of its target market (teenagers).

Microsoft is aware of Apple's market saturation (how many people own/want iPods) just like Burger King knows how many people eat at McDonalds. Microsoft releasing a portable media device with a music service similar to what we've already seen with Apple is akin to when McDonalds sells the use of a playground for the price of a cheeseburger and Burger King follows suite.

The difference between Burger King and Microsoft? Burger King's only product comes between two pieces of bread. Microsoft's other business ventures provide them with enough financial backing to overturn Apple's market saturation. The release of this product is merely the first slice of the pie.

Already in sites like this we see the division: Apple users up in arms because of their elitist attitudes towards their admittedly smarter designed media devices vs. everyone else armed with their plethora of valid claims toward the alternative.

My thoughts? I can't stand Apple. Do I think the Zune is a go? Not yet. Like every Microsoft product it will need a couple of generations to work out the kinks and to reinnovate their own product. But when they do they'll have the money to build the biggest, coolest playground you can choose to play in for 99 cents. Or 79 points. Or whatever :-)

Score: 0

By Heero

posted Nov 13, 2006 - 2:08 AM

See 'Xerox' =)

Score: 0

By Heero

posted Nov 11, 2006 - 10:11 PM

Never said MS was any better... They are far worst, no argument there.

Score: 0

By 33Nick

posted Nov 10, 2006 - 7:43 PM

Competitionis healthy, no doubt but over-used bad pr is so predictable with MS.

Does anybody see the trend with MS? Ever since the mid-90s, they have done the same things over and over. Hail their new product as revolutionary, hail the amazing feature, hail the impending market, then they very rarely meet the market date, cut a lot of feature and there is no more splash.

MS has taught all of us at least one good lesson, never buy the first version.

Zune 1.0 is nothing to write about but watch out for version 3 or 4...

Score: 0

By bugmenot

posted Nov 11, 2006 - 4:39 AM

Well, iPod didn't take off until it came out with Generation 4 AND WORK FOR WINDOWS.

Score: 0

By bsf

posted Nov 11, 2006 - 12:34 AM

that reminds me of Sony Playstations.

Score: 0

By The Man

edited Nov 13, 2006 - 9:01 AM

the ps1 and ps2 were more than i expected at the time.

Score: 0

By ehn

posted Nov 10, 2006 - 7:23 PM

I hope the Zune and music store does bad enough that Microsoft rethinks this whole closed ecosystem. They might open up the Zune with a firmware update in a last ditch effort to speed adoption.

Score: 0

By phenomnaruto

edited Nov 10, 2006 - 7:13 PM

I think i'm going to buy it and make my own assessment, rather then rely on the word of people who may be either biased or bought off by the ipod monopoly.

I'm surprised to read how they completely sidestepped some of the Zunes other features (landscape video playback, playbackfeatures, ability to share photos wirelessly from zune to zune, wallpaper images, lack of prepackaged viruses [lol], etc etc...) and failed to highlight what features Ipod has, that the Zune hasn't.

Especially when one of these reviews comes from a disgruntled ex microsoft employee, it's rediculous... cant wait to get my zune :P

Score: 0

By sophist_dreams

posted Nov 11, 2006 - 9:32 PM

phenomnaruto wrote
"I think i'm going to buy it and make my own assessment, rather then rely on the word of people who may be either biased or bought off by the ipod monopoly."

LOL I love it, you are going to take a $200.00 bath to find out the the thing isn't what it was touted to be? People like you made MSN what it is today, a company that doesn't care what sort of crap they put out because they know someone will buy it.

Score: 0

By Neoprimal

posted Nov 13, 2006 - 11:46 AM

It's his money and he can spend it if he wants to. Not all of us are sheep directed by the media and so-called popularity. I spent the money to try the ipod because it was said to be so great.....and you know what? I learned my lesson because it wasn't. Same sound quality as the others, same screen quality as many similarly priced items. Only big difference is how sexy it is, that's it - it's trendy and looks nice. Well yeah, trendy doesn't mean crap to me. So I agree with him completely....try the damned thing and if he doesnt like it, unless he buys it stolen, he is 100% sure to be able to exchange it for something else.

Score: 0

By montebon

edited Nov 11, 2006 - 8:07 PM

First, everyone has a bias, it's human nature and just by experiencing life and making assessments you create a bias. If I'm not mistaken your bias is towards ms by that comment you just left and the article doesn't have all of what the people said about the zune, they could have loved the landscape video playback...

Score: 0

By ogman

posted Nov 11, 2006 - 11:03 AM

hmmmmmm....interesting point you made, perhaps without meaning to do so, about viruses and sharing wirelessly.

Score: 0

By normangerman

posted Nov 10, 2006 - 10:39 PM

Completely agree with you there. I don't trust reviewers anymore these days, but rather judge the product by myself, for my needs and wants.

Score: 0

By daniel_rh

edited Nov 11, 2006 - 11:52 AM

Exactly! I only see reviews to see certains points of view of the products and the images, sometimes I don't even read the review only some lines.

Score: 0

By maxcf

edited Mar 2, 2007 - 1:22 PM

new here

Score: 0

By Mark Gillespie

posted Nov 10, 2006 - 7:01 PM

Nuffin but a rebadged Toshiba player...

Score: 0

By zridling

posted Nov 10, 2006 - 5:14 PM

Hey, I'm still carrying around my Old Tech cassettes, ripping anything I want from my collection going back to the 50s and unlike iPod's DRM or Zune's clunkiness, it's absolutely free. I'm sure the RIAA Mafia goons would love a piece of my action.

Score: 0

By beta_animal

posted Nov 10, 2006 - 6:41 PM

Fair enough... but the rest of us are listening to much higher quality audio.

Score: 0

By Desides

posted Nov 10, 2006 - 5:55 PM

Of course, if you're ripping from your own collection, you don't have to deal with FairPlay.

Score: 0