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1. 
   Review - ZoneAlarm Plus

   4.5.594.000 (Jun 30, 2008)

   Since ZoneAlarm business practices caused me to waste time, thought I'd waste a bit more time writing this review.
   
   FIRST - Even though I use the same credit card for all online purchases, when I tried to purchase ZoneAlarm online and clicked the button to finalize the purchase, I received the same page with a message in red text that the billing address must match what's on my credit card.
   
   I double checked the data and tried two more times, but kept getting the same message. So I called customer service. Unfortunately, there isn't any way they can get past the problem since their database is the same as the one online users use. It was suggested that I call the credit card company.
   
   I did. The info had not been changed. No explanation as to why ZoneAlarm (and ONLY ZoneAlarm) had inaccurate info. But here's the thing, every time I received a message that the info didn't match, ZoneAlarm sent a pending purchase to my credit card company - EVERY TIME! There was no message that they were sending a charge to my credit card EVEN THOUGH THEY SENT ME A MESSAGE THAT THE INFO DIDN'T MATCH. But here is the worst part, I was using my debit card and if the repeated charges had totaled more than what was in my account, I would have been overdrawn. My credit card company verified that ZoneAlarm repeatedly sent "pending" charges, which wouldn't have been removed until somnetime the next business day. I was told that it is up to each company to make that business decision.
   
   SECOND - When purchasing the product, checks are already in boxes for additional products and if you don't notice, the charges are added to your total. So basically, they put extra products in your basket and it's up to you to notice before you check out! If you try to zero out the products and update the amount, it never completely removes all extra charges so you have to start all over with a new screen.
   
   All of these low end business practices serve to waste your time!
   
   Apparently, someone at ZoneAlarm doesn't believe they can do well enough by keeping everything above board.