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1. Comment - Laptop Theft Exposes 243k Credit Cards

   (Jun 4, 2006 - 4:04 AM)

   The employee may have had the right to the Hotel.com's data; however, those whose credit card details have been compromised have rights as well. In spite of Hotel.com's disclaimer on their US website: "it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business"; it does not appear that this applies here. Also such disclaimers in jurisdictions outside the US such as the EU often have no force, i.e. one does sign away one's rights.
   At the very least someone should be offering to help customers replace their credit cards to avoid possible fraudulent activity. Those who details have been used fraudulently, should perhaps be looking to a possible class action law suit.
   Unfortunately, judging by the comments posted previously, as ever, the only way to make those in positions of responsibility sit up and take notice to is to hit them where it hurts.