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1. Comment - XM Loss Widens, Target of Federal Probe

   (May 10, 2006 - 5:42 PM)

   XM has billed my exwife for a year worth of service despite my repeated attempts to correct this problem. I have spoken with at least 12 representatives and have written the VP Marketing, Steve Cook with no resolution. If my situation is not resolved I would like to know if there are any other people with similar problems with this company. If possible I would like to spearhead a class action against XM. I spent 40 years in customer service and this company exemplifies the worst cast scenario in customer satisfaction.