Tyler's Profile

Member since July 22, 2007

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    Tyler

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Recent Posts

  1. Comment - VoIP Provider SunRocket Disconnects Customers

    (Jul 26, 2007 - 10:39 PM)

    Just to let everyone know. I used my visa check card to buy the SR service. Bank of America Visa CC that is. When I called BOA claims told me that they have received many calls about SR and are crediting my account for the balance that I did'nt receive service for. No problem at all. Hopefully all the banks will be this nice. Hope BOA puts the screws to the SR brass.

  2. Comment - VoIP Provider SunRocket Disconnects Customers

    (Jul 26, 2007 - 9:38 AM)

    Just to let everyone know who doesn't know already. My comcast rep told me that SR did not own our telephone numbers, a third party company did. So we don't have to worry about SR's closing meaning we have lost our numbers. The rep said he was transferring my number from that company.

  3. Comment - VoIP Provider SunRocket Disconnects Customers

    (Jul 23, 2007 - 3:30 PM)

    Just talked to Michelle with the FCC in the call center. As soon as I said sunrocket she knew what I was talking about. She said that the FCC would be contacting the members once they find out more information. She "hopes they will be refunding money". I gave her my cell number so I suggest everyone contact the FCC via phone and give your contact info.
    1-888-225-5322 (1-888-CALL FCC) Voice: toll-free
    1-888-835-5322 (1-888-TELL FCC) TTY: toll-free
    1-866-418-0232 FAX: toll-free
    (202) 418-2830 FAX on Demand
    I want these crooks to feel the same way I do about this.

  4. Comment - VoIP Provider SunRocket Disconnects Customers

    (Jul 23, 2007 - 8:32 AM)

    I'm too scared to go with another VOIP so I want my number to be transferred to another phone company. Does anyone have any ideas? I also want my money back. SR owes me for 5 months of service and I take that very personally. Crooks think they are going to get over on us are in for a rude awakening I hope. Already filed complaint with the FCC and want to know some contact information for those people who are pocketing our money right now. Hope the FCC can help with that. They were taking new members and their money I assume right up until closing. Just want to let them know how impressed I am with their service and business ethics. Hope everyone the best of luck.