Terry Shilo
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(Jun 17, 2006 - 8:44 PM)
Here is another example of how Microsoft is trying to grab our private information for their data warehouse! When you use a service that requires Passport, they ask for your year of birth. If you put in a year that makes you 13 years old or younger, you will not be able to use that Passport registration until you provide the following personal information!! I wrote to Microsoft to ask to have it changed and below is their reply. The only item left that Microsoft needs to have it ALL is a copy of our social security card!!
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6/13/2006
Thank you for writing to Microsoft Passport Network Technical Support. This is Mina and I understand that you have incorrectly entered your birth date on your account xxxx@xxxx.com. Thus, you are now being prompted for your parent's permission to access your account.
I realize how inconvenient this can be and I look forward to helping you with your concern. When you register for a Microsoft Passport Network account, you are asked for your birth date. If you enter a date that indicates that your age is 13 and below, Microsoft Passport Network automatically provides you with a child's Microsoft Passport Network account.
To use a child's Microsoft Passport Network, you must be granted permissions by a parent or guardian. This is in accordance with the US Children's Online Privacy Protection Act (COPPA) that requires web site operations to obtain parental consent prior to the collection, use, disclosure, or display of a child's personal information.
To update the status of your Microsoft Passport Network Passport account, please follow these steps:
Note: You must have a valid credit card.
1. Visit the Microsoft Passport Network Account Services website: https://accountservices.passport.net
2. When you see the "You need permission to use MSN" page, click "I'm an adult. Why am I seeing this page?"
3. Click "Yes" to confirm that you are an adult. 4. Enter your credit card information, and then click "Continue".
Note: No charge is made to your credit card, and the Microsoft Passport Network discards your credit card number as soon as the number is verified. As part of the verification, a temporary $1 hold is put on your credit card account. This hold is not a charge, and it is removed from your account in a way that is determined by the credit card issuer.
5. After your credit card is verified, click "Continue".
6. Click "Done" to update your birth date.
7. Make sure that the year that you enter for your birth date is correct, or your account may revert to a child's account.
Alternatively, you can submit the required information by mail or by fax to prove that you are an adult without providing credit card information.
To correct the birth date on file for a Microsoft Passport Network account, you must submit a photocopy of an official identification form that includes a date of birth. The identification can be one of the following items:
- Driver's license
- State-issued identification card
- National passport
This information is used only to verify user identity and to verify that the user is not under 13 years of age. Along with the document photocopy, submit the following information by fax or mail:
- Ticket number from the e-mail message sent by MSN support
- First name
- Last name
- Date of birth
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