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1. Comment - New Outage Hits Comcast Subscribers

   (Apr 13, 2005 - 3:21 PM)

   I've been with Comcast for over 6 years. I live in Valley Forge, PA and consider thier service on par or better than most utility co's.
   
   Recently I had a problem with my TV cable service, I reached someone within Customer Service who was less than ideal...asked for a Supervisor and one called me back within 30 minutes. The Super solved my problem and checked back to see that I was satisfied.
   
   Also, I've had service all week...though it did seem slow at times.

2. Comment - 32,000 Victims of New ID Theft Hack

   (Mar 9, 2005 - 5:17 PM)

   First, Lets not forget that it could be an inside job. Second, why did they disclose? Unless I'm wrong only businesses in California are regulated to do so.
   
   Are companies seeing the liability issue as the motivation for fixing and plugging the holes. Is that a form of progress.