AVAIX's Profile

Member since July 3, 2005

  • Name

    AVAIX Systems

  • Location:

    United States of America

Favorite Files

Recent Posts

  1. Comment - Vonage: We Are Not Going Away

    (Feb 26, 2007 - 5:52 PM)

    All that anger was the gradual buildup resulting from 22 phone calls, 17 emails, and a culmination of 3 days of getting nowhere. All in all, I wasted over 8 hours of accumulated phone time just trying to get these pinheads to assign me a phone number that was in my area code and exchange.

    I realize that most companies outsource these days, and I am aware of the projected cost savings, BUT . . . if you entrust your customer base to a third-party company in a Third-World nation simply because their people are willing to work for a bucket of fish heads & some stale bread each week, you WILL end up losing customers. In the end, you end up LOSING money instead of saving it.

  2. Comment - Vonage: We Are Not Going Away

    (Feb 26, 2007 - 12:54 PM)

    Can't say what the outcome of the pending litigation will be, but I CAN tell you that their support ranks among the worst in any industry I've ever experienced. Mike Snyder should stop hiring subhuman Third-World incompetents and instead use some of that huge cash reserve he's bragging about to hire English-speaking American tech support reps!

    I finally gave up in disgust after wasting 3 days trying to get these morons to issue me a phone number in my own area code after they f#cked-up my order and gave me an exchange for a location that's 1500 miles from where I live!! These a-holes want you to keep calling them back over & over again, yet nothing ever gets resolved. I ended up going with SunRocket. Not only are they cheaper by nearly 10 bucks per month, but also the quality of their service is head & shoulders above the frustrating and protracted failures I experienced with Vonage.

    This was a classic example of how trying to shave a few pennies off your bottom line by outsourcing can end up costing you the bulk of your customer base.

    I'm no fan of Verizon, but I hope they kick Vonage's a** in court and Snyder is forced to make a living giving hand-jobs at the local truckstop.

    -hav0c

  3. Comment - MS: It's Okay to Buy Vista OEM Software

    (Jan 30, 2007 - 2:03 PM)

    How can you even compare a lame "wannabe" app like GIMP to a quality app like Photoshop??

    You are either clueless or flat-out CHEAP.

    My guess is a little of both.

    What're you running? a 486?

  4. Comment - AIM 6 Debuts, Adds Social Networking

    (Nov 17, 2006 - 1:23 PM)

    Actually, it doesn't take long at all.

    Download & install this tool and you will always know EXACTLY what files are installed (and, more importantly, "where" they are installed) + you can track every registry change made by any installed program(s).

    http://www.epsilonsquared.com/installwatch.htm

    Hope this helps!

    -mike

  5. Comment - Microsoft to Lock Pirates Out of Vista

    (Oct 5, 2006 - 1:05 PM)

    And yet "someone in the ghetto" can always manage to scrape together enough money to buy crack. Go figure, huh?