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1. Comment - Sprint's answer to its troubles: better customer service

   (Jul 9, 2008 - 12:02 PM)

   I take exception to your claim that AT&T has the best network and always has. For years I had an AT&T phone in the Chicago land area through my employer. It was used for an after hours on-call rotation. During that time I had Sprint for my personal phone. I had no problems with Sprint's service but with AT&T had had so many dropped calls, missed calls, etc. The service was almost un-usable. It was so bad I was able to convince my employer to allow me to use my personal phone for the on-call rotation and reimburse me rather than stick with the pathetic service that AT&T was providing. I couldn't get them to switch to Sprint (or any other carrier) as AT&T was our "Corporate Standard". They were willing to make the compromise that I suggested because it was to the point where they had extreme difficulty getting a hold of the on-call person due to the poor AT&T network. I wouldn't recommend AT&T to anyone. They have the WORST network possible of ANY provider. Go with Verizon, T-mobile, Alltel, or U.S. Cellular. They ALL have a better network than AT&T and ALWAYS have!