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1. Comment - New Jersey eyes VoIP network for emergency response

   (Dec 5, 2007 - 9:49 AM)

   Although VoIP is the latest innovation for integrated telecom, I question any emergency management philosophy that builds too much reliance on complex and fragile technologies. During a serious disaster, infrastructure damage can quickly render fiber networks inoperable. Radio systems have less vulnerable infrastructure, and damage can be more quickly repaired, replaced, or worked around. Further, complex systems require more training, and regular everyday use in order to be used effectively when the "heat is on."
   I've always subscribed to the KISS (Keep It Short and Simple) principle when it comes to emergency management and communications. Make it easy to learn and use, and reduce vulnerability as much as possible.
   In the rush to adopt new sexy technologies, common sense and past experience is often left behind. Also, don't put all your eggs in one basket - you will need backup systems and plans. All systems, no matter how well planned and built, can fail when you need them most.