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1. Comment - VoIP Provider SunRocket Disconnects Customers

   (Jul 24, 2007 - 11:06 PM)

   SunRocket did *not* do the right thing and transfer annual plan customers. I was one. After last Monday, my service was sporadic and then a couple of days ago it was completely gone. What I think has happened is that Teleblend was quickly formed by USA Telephone to pick up all of SunRocket's service. They are in the process of shutting off all SunRocket customers. The reason I think this is that I had signed up with ViaTalk in a panic last Monday, ended up cancelling them today before ever starting to use the service - they really pissed me off in so so so many ways - and then I took a chance on the Teleblend thing, figuring I'd only be out $14 or so (with tax), and within five minutes of processing my credit card, my phone service was back on. Of course, I have no features or services or voicemail, just a dial tone, and incoming calls ring five times and then disconnect if I don't answer, but hey, it's better than nothing ... I'll give Teleblend a month to see if they get their act together.