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1. Comment - Sprint plans further WiMAX build-up, 'push-to-talk' CDMA phones

   (Mar 3, 2008 - 3:53 AM)

   I am a 15 year nextel customer. I have had many issues with the service (although I live in Boston I loose connection often) and their customer service managers. I only stay here because i worked for a company that allows me a 30% discount on service. I believe the only way to get a company to correct an issue is to complain and make them give you money.
   
   If nextel wants to increase business they should do 3 things.
   
   1. Increase service, get more antennas, and stop charging for every little thing. voice mail is free in all other cell phone services that I know of. (via work I have used verizon, at&t, cingular, and a few others. no one nickle and dimes like nextel.)
   
   2. Get up to speed on cell phones and the rest of the industry. I paid $500 for a phone that has a camera on it...lol. which was the industry standard over 2 years ago and nextel just got it. I could have had an iphone with 8gig and not I have i880 with 64mb micro s/d..yahoo.
   
   3. Stop spam calling to increase business and start calling to see what we the customer are looking for. I get a call every 3 months from their marketing ppl to purchase a new phone cause no one shared I just bought a phone.
   
   "If you have a good product they will come"
   PTT is not the product anymore for them now that others have similar PTTs. they need to work on getting a product that we can only get thru them. Everyone has their nich verizon= most antennas, at&t=iphone and more bars. what is nextels, making people mad. time to get back to business of service not marketing nextel.

2. Comment - Sprint Continues to Bleed Customers, Profit Plummets

   (Nov 4, 2007 - 2:50 AM)

   i bought the i880 for $500 I was so excited nextel finally came into the 2000's with a phone with a camera and mp3 player. then I find out they do not give you to mp3 software to put it on the phone...idiots!! granted the software is free everywhere but for 500 bucks for a phone that everyone else have for $50 and not to include it is bad business.
   
   Do not get this phone!! they can not even fix even a broken antenna without sending it out. not even kidding!
   The direct connect monopoly was over years ago! oh and my service and customer service issues a long and reported constantly. Always get money off your bills when companies mess up. don't let them give you anything else!
   
   have a day!