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1. Comment - Sprint Hangs Up on Problem Customers

   (Jul 6, 2007 - 8:51 PM)

   I can't say my name because I worked very recently as a cust serv rep for sprint/Nextel. when you ask for a Supervisor, you don't get one. Supervisors don't take calls. what you get is another c***y rep with no more authority. The rep that pretends to be a sup has just kissed butt for a little longer than the first rep. I stayed there long enough to find a better job. I had just moved to Lexington and needed a job. They hire anyone off of the streets. The other thng is that it isn't really Sprint/Nextel employees. They work for an outsourced call center. I worked for ACS. Another one is EDS. Both in Lexington, both doing call center work for Sprint/Nextell.