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1. Comment - Verizon Wireless seizes top spot from T-Mobile in J. D. Power rankings

   (Aug 19, 2008 - 10:00 PM)

   I wonder how much they had to schmooz J.D. Power for this ridiculous rating. I have been a Verizon customer for over seven years and they still tout their customers as their most important asset. NOT..!!! Just today I was treated so rudely by customer service, that I decided to seek face to face contact with a service rep at a mortar and brick location. I literally had to ask for some eye contact as I wanted to make my complaints known. After today I started to shop around for another service. After all I am a customer who appreciates FEELING like I am always right whether I am or not.
   Signed,
   John Etheridge