mf's Profile

Member since July 6, 2007

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    mf

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  1. Comment - Sprint Hangs Up on Problem Customers

    (Jul 6, 2007 - 7:22 PM)

    no..it's not even lawsuit worthy. it's merely the slow, painful, annoying death of an irrelevent company trying to eek the last dollar of profit out of a dying company.

  2. Comment - Sprint Hangs Up on Problem Customers

    (Jul 6, 2007 - 7:17 PM)

    i think there's a difference between a "biased" opinion and an educated one. since 1992 i've had at&t, sprint, verizon and cingular. i'm now with t-mobile.

    AT&T was awful, but SPRINT WAS THE WORST. my problems with them culminated after my battery died and they continued to charge me for calls to my family..while i was in intensive care! and my family was with me! HELLO?? my medical carers were shocked by sprint's theivery and even moreso by the fact that they would not accept culpability when so many people KNEW the phone was not working.

    i think most people find that. it's really sad when a company not only is completely inept and incompetent, but even worse when they are so utterly corrupt, they won't accept responsibility for their faulty service product. it's a tough lesson for spoiled babies to learn, but SPRINT IS NOT ENTITLED to our money, they must earn it. and it's intolerable that they've essentially been allowed to legally rob so many people. the fcc has alot of explaining to do.

  3. Comment - Sprint Hangs Up on Problem Customers

    (Jul 6, 2007 - 7:01 PM)

    there are no problem customers. just problem companies.

    a cell phone is not just a product it's a service and that includes customer service. if they cannot provide the service that's paid for, sprint should return the customer's money.

    sprint is the most unethical company i have ever encountered and despite the thousands of complaints filed against them with the FCC our govt does nothing.

    they have many customers who have been charged for "calls made" while in the hospital, hospices or on deployment when many people can testify the phone was not in use. they choose the most vulnerable as their victims.