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1. Comment - Former AT&T Customers Sue Cingular

   (Jul 8, 2006 - 12:58 PM)

   I had been an AT&T customer for many years before the merger and was very happy with service. After the merger I was told I needed to upgrade in order to receive certain services. I had a few months left on my contract at the time and was told the upgrade would not extend it, but as of yesterday I found out my contract has been extended until March 2008! I have had nothing but problems since the upgrade! I didn't receive my bill in April and called them to find out what was going on. I was told not to worry they were having a "billing problem" in my area. Well, May and June went by with no bill and each month I called! Last week I got 3 bills in one week totaling $220.00!!!!! When I called to inform them not only did they treat me as if I had just not been paying my bill, but they basically told me I had 30 days to pay it or I would began to be charged late fees! And possible service interruption. I could not believe it! That's when I asked when my contract would be over and was slapped in the face with MARCH 2008! Add me to that list of former AT&T customers who have filed suit! Something has got to be done about this!!!!!!!