Favorite Files

No favorite files added yet

Recent Posts

1. Comment - T-Mobile Sidekick 3 Makes Debut

   (Jun 20, 2006 - 7:07 PM)

   I've found a lot of times the additional costs incurred by such repetitive issues often run downstream to the stagnant cesspool of incompetent IT staff who think their crap doesn't stink.

2. Comment - T-Mobile Sidekick 3 Makes Debut

   (Jun 20, 2006 - 7:04 PM)

   Ignorance is bliss. Not all of us can be as perfect as you. Some of us are stuck with aspirations. lol.

3. Comment - T-Mobile Sidekick 3 Makes Debut

   (Jun 20, 2006 - 7:00 PM)

   I actually came from a Sidekick 2, and now own a Samsung i730. I really miss the messaging on the sidekick 2, but aside from that, I'm much happier with the i730, and the SK3 is really not improved enough for me to continue with t-mobile. The Sidekick's number 1 feature is it's proxied instant messaging. Since everything is routed through danger's servers, if you lose data during a conversation, it maintains your online status and continues to receive messages, and then pushes them to your phone as soon as you get data back. So conversations through IM become seamless. This was invaluable to me, both in personal and business activities. I have yet to find anything like this for my PDA.

4. Comment - Dell Acquires Alienware

   (Mar 26, 2006 - 1:19 PM)

   Yea I personally dealt with handling the capacitor issue for my client. But before that we also had the same scale of hard-drive failures (not that this is inherently Dell's fault), but I think it shows the quality of the components they choose.
   
   There are other factors I can not take into account with the clients I deal with versus what you have personally seen. I know that the environment these desktops get placed into also directly affects their reliability, but it just seems like the older compaqs failed a lot less than these do.
   
   Aside from the known issues (capacitor and hard drives), I've seen a good amount of motherboard failures that were not even within that affected manufactured date range where the capacitors were bursting, yet the same problem was responsible. If Dell can step up with their motherboard quality, as well as a few other components, they should be good. I am now working with the GX620s, and I still find that I'm calling in about 7-10 DOAs a week (this would be through an average of 300 machines a week being deployed). With these figures, keep in mind that over 1% failure is typically unacceptable (including with the motherboard capacitor issue).
   
   Like I stated earlier though, their business support is pretty good. Calling in the DOAs is actually pretty quick, and I have the option of getting the part or letting a tech install it for me.
   
   I do have some deeper info, but the NDA would prevent me from sharing that. I think Dell has the potential to become a REAL powerhouse. Right now it just seems to me like their focus is on quantity over quality, but I think the issues that have been seen may teach them to right their ways!

5. Comment - Dell Acquires Alienware

   (Mar 23, 2006 - 11:26 PM)

   I've worked with the Optiplex GX lines for about 4 years now, and while I agree business support is good, I would definitely disagree about their business product lines being decent.