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1. Comment - VoIP Provider SunRocket Disconnects Customers

   (Jul 24, 2007 - 11:18 PM)

   Beware of Teleblend.
   
   Originally, Teleblend was suppose to offer the same features that SunRocket had.
   
   After I paid their fee, I discovered their services and product were no better than that of a bankrupt company.
   
   Then their web site indicated that voicemail would be up in 24-48 hours. I'm sure this led more people to enroll, but unfortunately their voicemail still isn't up.
   
   Now I don't even see on their web site when voice mail will be operational. Were we suppose to forget their promises?
   
   Doesn't sound good, does it?
   
   Did they have any trouble charging your credit card? I don't think they had trouble charging mine. That shows where their priorities are. It's not in providing a good product or service. It's in collecting money while giving nothing more than what you were receiving from a defunt and employee-less company. Pathetic, isn't it?
   
   Am I expected to pay for their service when I signed up due to a misleading ad?
   
   Are they going to remedy this situation or do they not care about their customers at all?
   
   I really think Teleblend should be ashamed of themselves.
   
   Maybe Teleblend will do the right thing and be a responsible corporate member that doesn't steal from its very own customers. And if they do decide to side with fairness and honesty, I'll be the first to admit that my initial impression was wrong. Go ahead, Teleblend, do the right thing and make me retract my comments. Make me sing you the praises you have earned.

2. Comment - VoIP Provider SunRocket Disconnects Customers

   (Jul 24, 2007 - 10:39 PM)

   Thank you for the apology. Sorry you lost your job.

3. Comment - VoIP Provider SunRocket Disconnects Customers

   (Jul 21, 2007 - 10:36 PM)

   Here's News You Can Use.
   
   For those of you that had long annual contracts with SunRocket which you weren't able to use, Voiceline will honor your SunRocket contract for up to 12 remaining months of service if you provide proof of your remaining unused time. See the link below.
   
   http://www.net2phone.com/sunrocket/
   
   What do you guys think???

4. Comment - VoIP Provider SunRocket Disconnects Customers

   (Jul 21, 2007 - 10:24 PM)

   Well, I was foolish enough to sign up with TeleBlend. And let me be very clear on this point: So far, Teleblend service sucks. I don't know how else to put it. I paid money and in return I got service that was no different than the service I got from a defunct company that fired its employees and ceased operations. How much more pitiful can it be? The phone quality is about the same as the abandoned SunRocket. Support questions, even by email, aren't being answered. There's no voice mail. And you can't manage your features. What good are features if you can't use them?
   
   In short: They charged my credit card and gave me nothing that I can see in return.

5. Comment - VoIP Provider SunRocket Disconnects Customers

   (Jul 21, 2007 - 11:11 AM)

   I just switched to Teleblend early this am. However, to my complete and utter dismay, I can't help but notice that the bankrupt, no employee SunRocket service seems to run about the same as this new service. There's been no improvement. I still don't have voice mail, my calls are being dropped, I have sporadic episodes of no dial tone for extended periods of time, and I still can't access any features. I'm wondering why I paid the fee. What exactly are they providing me that I wasn't getting from the defunct SunRocket?
   
   From the very beginning, and up until recently SunRocket gave me a valuble, good quality service. I hope this company will do what it needs to do to keep its new customers.