Tal's Profile

Member since October 26, 2008

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    Tal Neumann

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  1. Comment - Comcast to roll out 50 Mbps 'wideband' to Philly, Boston, NJ, NH

    (Oct 26, 2008 - 11:00 AM)

    What you folks are failing to mention in your article is that these are maximum capable speeds but Comcast does NOT guarantee any minimum speeds. Comcast could charge you for this faster plan and still only deliver 5-10Mbps to you citing the fine print that guarantees only a maximum speed. We subscribe to the "Power Boost" plan in Portland, Oregon, and we have shoddy service from Comcast at best. We get a 10 Mpbs connection for say 30 minutes, then we get 1200Kbps for 5 minutes, then back to 30 minutes of a strong connection in cycle 24/7. We've had techs out numerous times, and we are told, "We aren't dropping connection. It's just very slow," said with a Cheshire grin. Comcast is an unreliable company that does not deliver on what it promises.