Jonathan Frankfurt
United States of America
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1.8.0.4 (Dec 28, 2008)
I pride myself on researching just about every item that I care to purchase. That's why I'm leaving this review. I tried Mozy and to say the least, was disappointed. I couldn't get over the fact that each backup required backing up everything all over again. It took something like 72 hrs. each time. Not only that, the backup would freeze at hour 59, or something horrifying like that. When asked, their customer service guys had no response..."that's the way it is" actually was their response.
Avoid this one at all costs.
Additionally, there is no way to cancel your subscription from their website..unreal! Check it out for yourself if you can't believe it.
I sent a cancel email to the listed support address and never heard back..what a surprise!
Meanwhile, charge conveniently went through
Legal action to follow..avoid at all costs