iPhone Owners, Check Your Bill
Owners of Apple's iPhone are beginning to receive their first monthly bill from AT&T since the new purchase and are discovering a number of mistakes on the wireless carrier's part. Most notably, AT&T is not removing prior data plans, charging users $20 for the iPhone data, as well as up to $50 for their previous package.
Although Apple pulled off what many characterized as the biggest product launch of the decade without a hitch, things have not gone so smoothly on AT&T's side. Limited stock, activation delays and now double billing surely won't help reassure those who have switched, or are looking to switch, to the carrier. BetaNews calls to AT&T customer service went unanswered, as the company only has support staff working 7am to 9pm during the week and no one to help at all on Sunday.