AOL Unleashes Final Communicator

By David Worthington | Published August 7, 2003, 7:52 AM

America Online has publicly released the final version of AOL Communicator, its new unified client featuring e-mail, an address book, and real time communications.

Formerly known by the code-name "Photon" during its testing phase, the product has sustained development for the past two and a half years following the lackluster debut of Netscape 6.0 in November 2000.

David Gang, Executive Vice President of AOL Products explained the rationale behind the release in a brief statement.

"Many AOL members, especially those using the AOL for Broadband service, have expressed great interest in using more advanced e-mail features and we're thrilled to now provide them with this robust, full-featured communications application."

Like the AOL 9.0 client, more advanced e-mail functions are adopted in the aptly named Communicator. AOL customers can manage multiple mailboxes from their AOL screen names, while standard POP and IMAP accounts are also supported.

While finally just reaching the echelon of most standalone e-mail clients, AOL mail can be managed through flexible sorts that include filters and folders. Individual messages can be viewed through a three-pane preview window, precluding the need to open each message in its own window.

A separate folder is reserved for spam which will bear the scarlet letter of a separate color coding. Mail that slips through can be marked as spam to improve future accuracy.

File attachments can be dragged and dropped directly into message dialogs; correspondingly, received attachments can be clicked on and saved through attachment links.

Contact information stored within the address book can be sorted by a personalized "friendly name" that differs from a given e-mail address, enabling customers to create nicknames for one another.

Communicator's enhanced address book is also synchronized with the standard AOL member address book to provide accessibility whenever the AOL service is in use.

The "friendly names" theme continues through the scope of the product, finding its way into AOL Instant Messenger. Like popular third parties enhancements such as Dead AIM, buddy lists can be customized according to nicknames, e-mail addresses, and AOL screen names.

Communicator's integration is apparent when an alert is displayed next to a buddy's name to indicate receipt of an e-mail message.

Browsing functionality draws upon AIM's AOL Today pop-up, pushing news and an interactive screensaver to the desktop that matches the user's interest. Broadband users will also find Communicator integrates Radio@AOL into the product mix.

Although Communicator compliments AOL 9 and AOL for Broadband, its underpinnings are drawn from another source – the Gecko browsing engine and XUL user interface language found in Mozilla.

Despite this close relation with open source, AOL told BetaNews that Communicator was developed entirely in-house and its code base will remain off limits. It was also developed to meet AOL's hallmark mantra of "ease of use."

AOL Communicator is a free download available to members immediately under keyword: AOL Communicator. A Mac OS X alternative is gearing up to be released in the fall.

Comments

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I agree with gadean that this hostility toward AOL and other big technology companies such as Microsoft should stop. If someone else wants to use their products, let them. Otherwise, if you can't say something nice, don't say anything at all.

(Personally, I use Mozilla and RedHat Linux 9. I use MozillaThunderbird for email. I like these programs because they are open source, free, and were written for the greater good, rather than the greater profit.)

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greater good as opposed to the greater profit? i'm sorry, perhaps you didn't notice... food costs money, gas costs money, sewage (yes, the turds that go down the tubes) processing costs money. so why exactly should software be free, when countless hours and many people's work has been involved in the making of it?

as much as some people hate paying for software, we live in a business world, where $hit is not free.

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Can non-AOL users use this as an email client?

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no...that is why they suck...that is why they are the other evial empire...the beta worked fin with a netscape email...then they required the aol email

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I found to be a very good email client. It could become a better option than outlook express for many. There many features that I really liked. The address book is the easiest to use so far but I wished they would have added a field for pictures. Remember this is target at non-Outlook people. I sent them a complaint asking why it doesnt work with Netscape mail, after all it's there company too. It has crashed on me a couple of times so there is still some work to be done. I love the way aim/icq works with it but they they need to figure out how to get them to work at the same time. Did you read the the warning that this is currently being offered as a free service? Hope they are not as stupid as I think they are, after all they are the other evial empire...lol

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why do AOL insist on using a lame miniport driver to connect to their service - completely removing the ability for their users to make use of ics?

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Although they've cut ties with Mozilla, they're still basing their email client on it. Hypocrites. :=)

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AOL markets its services and software to appeal to those unfamiliar with computers. Saying that "AOL sucks" does not justify the fact that millions of people use their services on a daily basis. Honestly, the AOL bashing is really, really old and immature.
Personally, I don't use their services but I do think they do an excellent job with keeping their software friendly and easy to use. This release is long overdue but it should certainly develop a large niche of happy customers.

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Get a clue... People are leaving AOL in droves!!!

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"AOL's hallmark mantra of "ease of use.""= Idiot ware >:-))
Not enough bad things can be said about AOL!!!

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as much as i hate AOL, this is pretty nice! the AIM doesnt have ad's and its way better.

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