Fiscal Q4 numbers for Microsoft disappoint, net income down 29%
By Scott M. Fulton, III | Published July 23, 2009, 5:15 PM
Analysts had been settling on 13% as the average earnings hit that a company in the IT sector should take in this down economy, which some believe may be finally on the mend. But the early report from Microsoft, minutes in advance of its quarterly conference call Thursday, was not good by comparison: Net income was down 29% year-over-year to $3.05 billion, on revenue that was down 17% from the year-ago quarter to $13.1 billion.
It could be Microsoft's first genuinely bad quarter since the year terrorism struck the US, and it has managed to drive its full-year net income down 18% over fiscal 2008.
Three years ago, Microsoft deferred some revenue from a relatively good quarter, on account of early coupon sales of Windows Vista. That deferral helped the company boast record earnings during a later quarter in 2007. This year it deferred some revenue again, but just $276 million. That might help come fiscal Q2 2010, but not much.
A check of today's 8-K report delivered to the US Securities and Exchange Commission reveals one very troubling number Microsoft execs will have to answer for today: Earnings from the Client division (meaning, Windows Vista and XP) dropped 33% on the quarter and 17% on the year, to just $2.17 billion, on 29% lower revenue year-over-year.
For reasons that may be chocked up to rumors that the company would confirm further job cuts of up to 5,000 -- a downsizing move analysts tend to applaud -- the bad news triggered a bit of a rally in Microsoft stock this afternoon, up a half of one percent over yesterday's close on the NASDAQ.
![]()
7:10 pm EDT July 23, 2009 • The argument from Microsoft Chief Financial Officer Chris Liddell this afternoon goes like this: The entire information technology economy, from Microsoft's vantage point, contracted by as much as 25% over 2008. That means that once businesses' reduced expenditures are factored in along with reduced consumer trends, the IT economy is only 75% the size now that it was last year.
So any weakness, any at all, in Microsoft's general business performance can be attributed to the economy, not to reduced demand for products.
Here's how Liddell put it, in a response to a Merrill Lynch analyst during this afternoon's quarterly conference call: "It depends on whether you're talking about Client, Server & Tools, or [Microsoft Business Division]. It's in the 20 - 25% contraction if you do all of those combined. So if you think about overall PCs down in sort of that 16 - 18% [range], you see...server hardware down 24%, then the transactional businesses really follow those quite closely, adjusted for things like inventory...So if you think on average that our underlying hardware shipment decreases were in the 20 - 25% range on average, then that's what the transactional business was as well, plus or minus a little bit."
Is that as bad as things can possibly get? In other words, can we expect to see "deltas" of 25% in the coming quarters, or will they be less? Liddell's response was sobering: We've reached bottom, he says, but we won't lift from bottom for awhile.
"Do I think that's the bottom? Yes, I do think that's the bottom, but...I think it's probably going to continue to be tough for a quarter or two. So I wouldn't necessarily promise that it's going to be significantly better, but if you look at a combination of the first and second quarter [of fiscal 2010], that's the first half of the year, then that's probably a good surrogate for the transactional business for the second half of the calendar year, the first half of the fiscal year."
During that time, Liddell also warned analysts to expect gross margins to stay around the low- to mid-30s, which is not exactly great news.
The Server & Tools side of the business reported declining revenues by 6% on the quarter, but operating income just about flat for the quarter. That helped Microsoft to maintain a plus sign for the division's entire year, with operating income up 17% over 2008. Though SQL Server has been a perennial bright spot for the company, Windows Server and SharePoint are also showing good performance. And as CFO Liddell kept reminding analysts, this was despite a 24% year-over-year decline in business' overall spending on IT equipment.
By losing less this quarter than in previous quarters, the Entertainment & Devices division ended up being a (relatively) bright spot, dropping $130 million this quarter versus $171 million for the year-ago quarter. Xbox 360 console sales dropped a bit, but outperformed the rest of the gaming market. It was the decline in Zune sales that hurt that division worst, but the word "Zune" didn't even crop up on Liddell's radar during the call.
The Online Services business continued to lose money, but that was expected on account of investment in the Bing relaunch. So with the Business Division dropping only 16% in earnings, it's the Client business that was left as the shock of the day, down 33% on the quarter year-over-year. Anticipation of Windows 7's launch could be one reason -- translated, that means the market was ready to kick Vista off of its radar. Microsoft expects to defer as much as $1.3 billion in revenue from coupon-based pre-sales of Win7 for another two quarters, until the end of this calendar year, Liddell said.
Even then, he added, he doesn't expect businesses to invest too heavily in Windows 7 just yet, not until the overall IT spending trends begin to trend forward again. And although Office 2010 is another big new brand on the horizon, Liddell literally and quite frankly warned analysts not to expect much positive impact from Office on the Client division.
"Given that it's going to launch in the fall of next year," Liddell said, "I don't really see a significant impact in 2010 as a result of it. In fact, it could be a headwind for the first half, then start to turn around in the second half, and you start to see a very good situation in terms of 2011. But if you're trying to model 2010, it's not going to be a significant positive. It'll certainly help in terms of annuity sales, and help mitigate some of the negative transactional impact that we're seeing."
Toward the end of the call came the inevitable question of whether Microsoft foresaw any negative impact on account of the forthcoming Google Chrome OS. CFO Chris Liddell handled it by characterizing Chrome OS as only half an operating system:
"We've been fighting free OS in the client area for quite some time, as you all know, and I would point to the general value that we think Windows has, and in particular, around Windows 7, which we think is going to be our best-ever operating system," Liddell remarked. "And we still believe that a very, very large majority of people are going to want both a client and an Internet-based experience on their PCs. So of course, people want to surf the Internet and access it -- they can do that quite freely with Windows and all the Internet Explorer and [other] choices that they have. So a browser-only-based light software may have applicability, as it does with Linux-based systems already, but we don't see that significantly changing just because of Chrome OS coming out."

one piece of the pie comprises the people who have invested a great deal of money into their hardware "and" xp is doing the job they need. so they are not simply going to throw out their functional investments, i.e. computers & peripherials out the windows just to accomadate w7.
another piece of the pie comprises vista users who invested in the hardware and vista, only to discover it is buggy and a sham and clearly requires an sp update. so it is highly unlikely that most of the people comprising of this market are not going to turn around and buy w7.
another piece of the pie comprises new computer buyers. however, its doubtful that w7 will be the ticket if the world economy is not doing that great and there are many people who don't have the spare cash to invest.
so, unless microsoft can make w7 work on computers old and new, it will be a sluggish financial future for the microsoft operating systems.
also, i don't believe that the market place has forgiven microsoft for releasing the sp3 update for xp well after releasing vista. it made people stop and see that they/we were really some kind of puppets to microsoft with play money to burn.
Score: 0
|This shouldn't exactly come as a surprise. Microsoft is a dying brand. The masses are starting to awake from their drunken stupor of Windows intoxication and snatching up Apple products faster than you can say, "Windows 7 a.k.a. Vista 2nd edition is a Mac rip that continues to fail".
Microsoft should stop making operating systems and just focus on it's Office brand which is quite good by the way.
Score: -1
|In case you guys haven't noticed, I'm a complete friggin' moron.
...Microsoft is a dying brand
....drunken stupor of Windows intoxication
...Windows 7 a.k.a. Vista 2nd edition
...Microsoft should stop making operating systems
See? Things only a complete idiot would say.
Score: 1
|Look at this ignorant troll, you'll never stop barking will you?
Score: 1
|hmmm funny how MS's "not so good" quarter outperformed apple's "great" quarter
Score: -1
|One point not made in the article ( I haven't bothered reading the post since my eyes tend to glaze over:)), is that MS spent app.16.5% of their total revenue on R&D. Compare this to apple which spent app.4.9%.
This tells us that MS spent a lot on Win7 and Office 2010 while Apple did not spend much on innovation only on tweaking.
Now this is not a knock against either company because both companies are at different points in the business cycle.
formula for determining %- R&D expense divided by total revenue times 100
Score: 1
|Look back to what Apple spent on Leopard R&D already, not what they're spending now, if you just want to track operating system R&D. Snow Leopard is mostly, but not all refinement. Most of the R&D expense has been on hardware and Apple had the revenue to make R&D seem more minimal.
Score: 0
|Even taking into account less revenue, apple only spent 4.6%-6% of total revenue on Leopard. Not a Knock , just a fact. And before you ask, find the info yourself.
Score: 0
|Windows 7's gonna change everything and kill that crappy endangered os aka snow leopard
Score: 2
|It's all well and good to blame the economy, but how does that explain how Apple achieved such a good quarter. I think the quality and excitement around products does matter and has a definite effect on the current financials.
Score: 0
|apple didn't have a great quarter, their bump were phones and ipod touches and apps for both, really... apple = hardware company
microsoft = software, little bit o hardware.... but nothing new in the scene til fall
PC inc Mac :P sales are flat overall
Score: 0
|This makes sense.. Who is buying software? too much uncertainty around new laws and needs. Windows XP, Exchange 2003 and server 2003 is pretty good why upgrade?
Score: 0
|Freakin LAWL!!!!!! Server 2008 has accounted for nearly 50% of my new work this year.
Score: 0
|Probably stocking up some revenues for next quarter - using bad times expectations to s*** profits to next quarter.
Score: 1
|believe its already been stated somewhere from Microsoft directly, no new job cuts... 5000 are cuts that were previously announced
Score: 1
|