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Fix for free anti-virus generating fake traffic

By Tim Conneally, BetaNews

July 7, 2008, 12:53 PM

The freeware version of Antivirus software AVG 8 was released with a feature called LinkScanner at the end of May that was found to create massive amounts of fake traffic, enraging webmasters, and skewing site rankings.


Download AVG Anti-Virus Free 8.0.138a1332 from FileForum now.

Today, AVG Technologies has at last pushed a solution. Peter Cameron, the Managing Director of AVG Australia/New Zealand, published a statement this weekend saying that the problem had been fixed.

LinkScanner's feature called SearchShield was intended to check search engine query results for malware by automatically "clicking" and downloading each indexed result. It would therefore be able to warn the user of security threats contained within links before actually navigating there.

From the point of view of analytics software, the effect was the same as if the user clicked on a site, irrespective of whether he had actually visited it.

Many sites reported inexplicably huge spikes in traffic because of this, and some complained LinkScanner had hit their sites so much, that great chunks of bandwidth were being consumed by what is essentially a spider.

Several methods of eliminating this fake traffic from log files were devised, but many were still upset.

One group was so outraged, that they set up AVG-Watch, an Anti-LinkScanner site which gives the instructions on how to turn the AVG 8 freeware into a denial of service attack.

"As promised, I am letting you know that the latest update for AVG Free edition has addressed and rectified the issue that Simon and other members of Whirlpool (and others) have brought to our attention. This update has now been released to users and has also been built into the latest installation package for AVG Free.

It typically takes several days for all free users to get updated so results of this change should be seen by early next week. A similar update for AVG's commercial users will be released on Tuesday as previously notified.
We thank you for your feedback. You can see that we do listen to you and take appropriate action as required. We are totally committed to providing maximum protection for our users and for the Internet eco-system as a whole without causing unnecessary disruption."

AVG 8 has reportedly been downloaded over 20 million times, with over 5 million downloads in its first week of availability.

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By Esquire

edited Jul 8, 2008 - 1:18 PM

Instead of disabling LinkScanner and getting an AVG warning system tray icon in the process, LinkScanner can be uninstalled from existing AVG8.

Run the latest download setup EXE file from your hard drive again (do not execute from Add/Remove Programs in Control Panel), accept all the user's agreements as usual, select "Custom Installation" and go through the next few screens (namely, user name and folder location) before arriving at the component screen which gives you the option of NOT installing LinkScanner with your AVG8, then continue with the rest of setup and viola - no more LinkScanner!

Score: 0

By Aires

posted Jul 8, 2008 - 4:29 AM

Going from AVG v7.5 to AVG v8 is like getting off a motorbike and getting onto a Penny Farthing. AVG v8 is such a step backwards that I've stopped using it as it's just so damn slooooow. In addition the stuff I turn off that I don't need, either doesn't stay off or I've got a red cross showing me it's off. I know it's off because I turned it off, I don't need a red cross to tell me it's off! (If AVG are worried that a feature may get turned off by a virus or malware and they need to let you know with a red cross, then it's not as secure as I thought!). Until all that's fixed I just can't use it anymore which is a real shame.

Score: 0

By psycros

posted Jul 8, 2008 - 1:56 AM

Not so long ago AVG wasn't bad as free products go. Nowadays I wouldn't install it on a Wii. Grisoft's latest bit of ignorance, ala LinkScanner, pretty much destroys what little positive rep they had remaining.

Score: 0

By mdotwills

posted Jul 7, 2008 - 8:41 PM

I used to use AVG free, until I realized how much of a resource hog it was and how useless it was at actually detecting viruses!

I just use ESET these days, no drama.

Score: 0

By fiber-optic-cables

edited Jul 7, 2008 - 7:30 PM

Sigh.

Score: 0

By wjrandon

posted Jul 7, 2008 - 3:00 PM

That's why I use Avast AntiVirus on my workstations at home.

Score: 0

By bourgeoisdude

edited Jul 7, 2008 - 6:03 PM

Yep, that's the one I switched to. It's far from perfect, but at least the dam thing lets me disable it if I need to.

Score: 0

By Aires

posted Jul 8, 2008 - 4:31 AM

Same. It's a shame, but I can't live with the new AVG.

Score: 0

By ConceptJunkie

posted Jul 7, 2008 - 2:28 PM

We're perilously close to the point where the cumulative effect of anti-virus software is as bad as the viruses themselves. It's just a different kind of harm... huge performance hits, massive resources consumed, which is better than losing data, but it's getting ridiculous how much effort and money must be spent to fix Microsoft's bad security. Of course, I run Linux at home, so I avoid that whole mess. I did however use AVG on Windows and it always seemed like a decent product.

Score: 0

By uberfly

posted Jul 7, 2008 - 5:09 PM

I agree. I also hate how most AV products harass you constantly if you want to disable most of their features. I prefer to scan manually when I choose, but the list of 'good' apps that let you do this comfortably is very short.

Score: 0

By Paul Skinner

posted Jul 7, 2008 - 2:42 PM

Well I've not had anti-virus software installed on my PC for 3 years now and have yet to have a virus.

Granted I am more knowledgeable than the lay-person about safety on the web (not using IE is a good start), but if you're sensible anti-virus software isn't necessary as the slowdowns it gives you far outweigh the positives in my situation.

Score: 0

By bourgeoisdude

posted Jul 7, 2008 - 6:01 PM

I love it when people make those statements.

How can you know if you have a virus if you don't run a scan?

Score: 0

By Setian^Stalker

edited Jul 8, 2008 - 5:15 AM

Quite easily if the person knows more than one thing about using a computer.
Not to say the person wont get a virus, they will probably know about it still

Score: 0

By Gungistoker

posted Jul 8, 2008 - 7:58 PM

Unless it's a rootkit.

Score: 0

By RSMurphy

posted Jul 7, 2008 - 5:44 PM

Then consider yourself extremely lucky. You are making the assumption that you will be able to manually ferret out the potential threats.

To each his/her own and I will not criticize. I will only say that as good and experienced as I am it's not worth the risk.

Lastly I will throw in that I don't consider AVG Free or pay to be as effective as other choices. There are a number that are better with a smaller faster footprint.

Score: 0

By yleclerc

posted Jul 7, 2008 - 4:03 PM

Just because you do not use IE, it does not mean that you could nt be hit be a virus.

Score: 0

By Paul Skinner

edited Jul 7, 2008 - 4:27 PM

Yes, I'm not stupid. As I said, it's "a good start", but it's an ethic more than what you're using.

Using IE can be fine if you're careful with the sites you visit and the files you download. And if you only open attachments when you were expecting to get one you shouldn't really need an AntiVirus program.

It does help to use a less popular (and therefore less attacked) browser too, though.

Score: 0

By pnutts

posted Jul 8, 2008 - 12:13 AM

Very naive. Consider carpet bombs, DNS cache poisoning, legitimate website injection, compromised banner ad servers, and infected documents you expected to get... The list goes on and on no matter how careful you are.

Also, if you mean FireFox as a less popular browser, the vulnerabilities (Secunia advisories) are higher than IE 6 in the same timeframe. At this point you could use Lynx and probably still have a vector in somehow.

Sheesh.

Score: 0

By Aires

posted Jul 8, 2008 - 4:34 AM

Aye, being more knowledgeable than the lay-person about safety on the web doesn't make you immune to viruses or trojans.

Score: 0

By rmj2008

posted Jul 7, 2008 - 4:54 PM

AVG 8 slows down my computer.
It is a Dell E521. and its fast without it

Score: 0

By bousozoku

posted Jul 7, 2008 - 7:59 PM

If it was truly a fast computer, you'd likely not notice any slow down.

Score: 0

By bourgeoisdude

posted Jul 7, 2008 - 1:44 PM

Is the fix an automatic update from AVG? Anyone?

I stopped using AVG shortly after version 8 came out as I was fed up with the direction it was going (this was also a factor, but not as bad as the false positives and AVG refusing to disable to allow me to open a safe file), but some friends that I had recommended AVG to some time back are still using it.

Score: 0

By Briantist

posted Jul 7, 2008 - 1:29 PM

I must admit that I disabled "LinkScanner" when I installed AVG8.

Score: 0

By DataWeasel

posted Jul 7, 2008 - 1:29 PM

Hated that featue. Glad it's gone. You could disable it but then the icon would complain that you are not completely protected. Great move by AVG.

Score: 0

By dkratter

posted Jul 7, 2008 - 1:28 PM

The LinkScanner feature is very annoying, and if you disable it in AVG, the AVG icon changes to say that something is wrong. I disabled the extension within Firefox instead and get the same result, without AVG thinking anything is wrong.

Score: 0