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Microsoft sells two millionth Zune, but sales show little growth

By Nate Mook, BetaNews

May 12, 2008, 4:37 PM

Despite a complete revamp of its Zune portable media player last October and a new software update that brings TV downloads, sales of Microsoft's iPod rival have yet to increase.

In the two years since the device's launch, two million Zunes have reached customers. Although it took Apple's iPod more than two years to reach that same milestone, the industry has changed quite a bit. Apple dominates the market with a 71% share, and has sold 140 million iPods since the iconic player debuted in 2001.

It took Microsoft one year to reach one million Zunes sold, and with year two bringing the second million, it doesn't take a mathematician to see a growth rate that is largely non-existent.

Nonetheless, Microsoft has managed to secure 4 percent of retail sales in the United States (up from 3 percent), according to NPD Group. But that figure has largely been at the expense of Creative, which has seen its market share drop from 4 percent to 2 percent. SanDisk (maker of the Sansa lineup) still holds second place with 11 percent of sales.

Gates and AllardStill, Microsoft has made no mistake about its continued support for Zune. The company is rumored to be considering a European launch for the player next year, and the addition of video downloads and content sharing with the new Zune Card that come with software revision 2.5 show ongoing, if incremental, improvements.

Microsoft's biggest problem has been creating the ecosystem that has led to the iPod's success. Although the Zune Marketplace was a step in the right direction, the company continues to be at least one step behind Apple with any innovations it makes.

When it comes time to upgrade your portable media player, will you consider a Zune?

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By Secret Agent Man

posted May 13, 2008 - 10:54 AM

I have a third party MP3/video player. Nobody likes me.

Score: 0

By TheNewGuy

posted May 13, 2008 - 11:27 AM

It really comes down to one question:

Are YOU happy with the purchase you made? If the device you bought does what you need it to do with an interface that you understand, you shouldn't care that it's an iPod, a Zune, a Creative Zen or anything else.

I bought my iPod after trying one in an Apple store and months after I had bought my Mac. It works for me. My brother-in-law has a lesser-known MP3 player. It works for him. The world kept turning.

Brand loyalty for the sake of brand loyalty is not as impressive as making an informed decision about what will suit your needs in the long run.

Score: 0

By Daddy_Spank

posted May 13, 2008 - 5:32 PM

"Brand loyalty for the sake of brand loyalty is not as impressive as making an informed decision about what will suit your needs in the long run."

VERY well said mate.

Score: 0

By ToeKneeC

edited May 13, 2008 - 11:33 AM

If you compare Zune to a Standard iPod (not the itouch) - the Zune is simply better designed for Muisc and Video playback - Zune 2 even better then the first Zunes. The Zune is also more durable and less prone to scratching compared to the iPods nice "paint" job. But that iPod Touch...wow it's cool. The other half is software, iTunes is great, Zune 2.5 is getting close - but I can't stand Apple pushing out iTune huge updates- which feels like every few days. Mainly for nothing to the end user (as everything looks the same). And that is why I love my Zune. I open up the software and can use it, not wait 4 mintues while it does an update. My wife likes the FM radio too, I haven't used it though. Zune will get more shares of the market. I can't wait for the Zune Touch in 201X :)

Score: 0

By Program86

posted May 13, 2008 - 9:53 AM

smoke more crack buddy... it seems to have twisted your logic.

You are being laughed at by everyone who read that retarded nonsense.

REAL facts are hard to come by for Zune fanboys lol

Score: 0

By ToeKneeC

edited May 13, 2008 - 12:04 PM

Wait how did you know I'm on crack :) Seriously though, most magazines agree, the Zune 2 compared to the standard iPods - Zune 2 wins in function, naviation, durrability. Then they go over to the software... and as said above, iTunes is great - I just can't deal with updates all the time for no realy benifit to me. Now the iPod Touch, that is a different story. Got to go, need ot sync up TV shows from my Media Center to my Zune (all free and simple to do by the way).

Score: 0

By Daddy_Spank

edited May 13, 2008 - 9:31 AM

I have to say im very happy with my 80GB Zune, and its fun to see the software and firmware develop into something that i believe is going to be really great.

And if you look at the hard facts, the Zune is cheaper, lighter, faster, has better and bigger screen, wireless sync, not to mention the sound quality, which I think is the most important thing, is noticeable better than the iPods. Oh, and then there is the FM radio.

And if something is wrong, they FedEx you a box, you put the zune in it, ship it back for free and they fedex you a new zune with 2 day shipping. I have never heard Apple do anything like that.

Oh, and by the way, I did upgrade my portable media player, and guess what, I did not only consider a Zune, I bought one, along with 2 million other people, and im very happy with it so far.

Score: 0

By TheNewGuy

posted May 13, 2008 - 9:10 AM

And if something is wrong, they FedEx you a box, you put the zune in it, ship it back for free and they fedex you a new zune with 2 day shipping. I have never heard Apple do anything like that.

Apple has, and does. Most companies with any sort of warranty on electronics (usually one year, by default) will do this. It doesn't even come down to Microsoft vs. Apple, that just boils down to good customer service.

Score: 0

By Daddy_Spank

posted May 13, 2008 - 5:26 PM

And I have never heard anyone happy with the way Apple handles returns, repairs and warranty. And yes, Apple products break down quite easily.

Score: 0

By CT2001

edited May 13, 2008 - 9:13 AM

I was given an iPod Nano. I re-gifted it after 3 days (to somebody who actually wanted it), and good riddance! Two friends have Zunes, are very happy with them, and I am far more impressed with the Zune than with any iPod. I look forward to buying a Zune...soon!

Score: 0

By reptile168

posted May 12, 2008 - 11:04 PM

where's Sony's mp3 walkman player that was supposed to kill ipod once again?

Score: 0

By crashoverride

posted May 12, 2008 - 8:59 PM

"When it comes time to upgrade your portable media player, will you consider a Zune?"

Ha, you're joking right? I don't plan on buying a Zune or a new iPod. I need to find a good player that supports ogg and works with Linux.

Score: 0

By preinterpost

posted May 13, 2008 - 8:46 AM

Try a Sansa E2** (or other supported hardware) and install Rockbox on it...

Score: 0

By eaves

posted May 12, 2008 - 8:57 PM

> When it comes time to upgrade your portable media player, will you consider a Zune?

That's a joke, right? How long before the Zune becomes the next "Plays For Sure" Microsoft fiasco?

For another perspective http://www.roughlydrafte...les-still-in-the-toilet/

Score: 0

By mcnasty007

edited May 12, 2008 - 7:21 PM

Its only been a year and a half, not a full 2 years and they have sold 2 million units.

I have an 80 gig iPod classic and a Zune 80 and for a long time i always liked itunes but hated the hardware (the wheele is not as good as everyone thinks) and i liked the zune hardware but hated the zune software. With the 2.5 update the zune software is much better than before and i would even say its better than itunes.

Buying music and videos on the zune marketplace is just as easy if not easier than itunes, theres more options is all.

Up until now i used my ipod, now i only use the zune. My only problem with the zune is that it doesnt have a clock.

Score: 0

By pitdingo2

posted May 12, 2008 - 7:04 PM

"When it comes time to upgrade your portable media player, will you consider a Zune?"

LOL. No. That is like those stupid ads comparing a BMW 550 to a Pontiac G8....no one buying a BMW is going to step foot in a Pontiac dealership.

Score: 0

By Austin814

posted May 13, 2008 - 12:10 PM

Actually, I havent ever seen one of the ads comparing the BMW to the G8, but I do own 3 Mercedes Benz's and from seeing the G8's on the road (I have seen 4) its made me check out the website. Some of us actually buy Mercedes / BMW for the performance. If a G8 can offer the performace and a quility interior it would get a second look from BMW (and Mercedes) owners. If you build it (and build it well) they will come. That goes for American cars just as much as it goes for MP3 players.

Score: 0

By Hollywood__

edited May 12, 2008 - 6:03 PM

Don't do it dingo. We've made such progress in the last few days.

Score: 0

By PC_Tool

posted May 13, 2008 - 11:10 AM

...too late.

Score: 0

By imafurby

posted May 12, 2008 - 9:59 PM

lol

Score: 0

By TheNewGuy

posted May 12, 2008 - 5:16 PM

The Zune may be a great piece of hardware, but what I think will make people steer away from it is the subscription cost.

I've read the description of the plan, and I can't even figure out which of these two outcomes is the correct one.
1) You need to pay the monthly fee just to access the music, but to burn it to a CD you have to purchase the song.
2) You can purchase any song directly by paying for it outright, the subscription service is optional.

On top of that, if you end your subscription, the music you haven't burnt apparently won't play anymore. And, you purchase the song using a point system, which leaves you with odd chunks here and there that you can't do anything with, without buying more points, of course.

There's no need to make things so complicated when people just want music.

Score: 0

By terminalx

posted May 12, 2008 - 10:25 PM

Its not that difficult and makes sense, a subscription is you are renting the music for a monthly fee you do not own them or you can buy songs that you personally own and can do with what you please.

Score: 0

By cranbers

edited May 12, 2008 - 5:01 PM

I am all for competition but Microsoft seems to do this in every single category there is someone else is very successful in. They very rarely are successful and zune is a perfect example online search is another.

They seem to just enter these areas for no other reason then to annoy the top dog.

I looked at the zune and it just plain sucks. I bought a new ipod nano, the style, feel, usability and the ability to play video. I mean its just cool. The ipod touch is an amazing device. I mean I have people who are not tech saavy take a look at it and they laugh they are so impressed. Like wow that is cool. I had to shake my head in disbelief at that thing.

So as long as Microsoft and whoever else can't get that sort of response to their device, that quality and coolness. It's no surprise.

Also having Bill gates the poster boy of Microsoft who isn't exactly cool, isn't going to help things either.

Now add on the fact they screwed all their partners in plays for sure, man I would boycott them to no end. Copy paste is how they do things and I hope they see even less success then they are now.

Score: 0

By terminalx

posted May 12, 2008 - 10:26 PM

What sucks about the Zune, explain what is so awful about it?

Score: 0

By Joco

posted May 12, 2008 - 5:33 PM

Make another test. Use the exact same iPods. Cover the Apple logo by sticker to replace it with any other name. Give the it to test again and possibly to the same persons who has made the first tests. I'd be interested in the user feedbacks when they think they are playing with a non-iPod device.

Score: 0

By cranbers

posted May 12, 2008 - 9:32 PM

Are you saying when you tried an ipod touch/iphone you had a gee this is an ipod and its great reaction? If microsoft put out something like the ipod touch or iphone, I would crap my pants. I has nothing to do with brand name, but apple has a reputation of putting out very cool, easy to use and innovative devices. Look at their history?

So yeah I don't agree with that, name in that case has nothing to do with it.

Score: 0

By pitdingo2

posted May 12, 2008 - 7:01 PM

M$ and others have cloned the hardware(internals) pretty well, although the exterior design still looks and feels cheap. Crack open an iPod and a M$ Zune and you can see how M$ cloned it part for part. So Apple innovated and introduced the iPod Touch. You can bet before Christmas there will be a M$ Zune Fondle or some turd device which has a touch screen.

Next is software...M$ has yet to clone the software. iTunes is way better than the M$ Zune software. Easier to use, looks better, works better, etc...

Why buy an inferior clone when you can get the real thing for the same price?

Score: 0

By PC_Tool

edited May 13, 2008 - 11:09 AM

Crack open an iPod and a M$ Zune and you can see how M$ cloned it part for part.

FTM, crack open *any* MP3 player and, lo and behold, it's pretty much the same thing.

....lookit all those chips.

*yawn*

Are you trying to tell us they use the same hardware (or at the very least, DSP)?

Nah...that would be silly...and be proof you've never actually done as you suggest and "cracked one open".

But then again, you can claim everything WHS does can be done for free in Linux (remember that brilliant nugget?) so your track record of actually knowing *anything* at all about any MSFT product you claim is so bad is, well....pretty laughable.

Score: 0

By terminalx

posted May 12, 2008 - 10:21 PM

And if you look at a Apple Pc it probably has the same internals as a regular PC OMGZ LOLZ ELEVENTY!!

Who cares whats in the inside its the outside and how the device works, since you have NEVER along with the rest of the Apple fanboys on this site ever tried the Zune, but spit out the same garbage over and over.

Competition is a good thing, if apple had no competition you really think they would try to do something new?

Whats funny is MS saved Apple, they were on their way out, so you can thank MS for bringing you your shiny boxes. I am also willing to bet that Jobs and Gates are probably friends and laugh at the whole my device is better then yours.

The ipod is plagued with problems and even after version 7.5 the software is still junk. But since it bombards you with ads over and over its hard to even know what other mp3 devices are out.

The gui for the Zune has a better flow to it then the ipod and is more responsive. (especially since 2.5) I like my ipod but the Zune makes listening to music fun, and the sound quality is also noticeably better.

LOL @ easier to use - Itunes has random processes that sit in the background all the time. The Zune has a cleaner look to it then Itunes plus after 7 versions you figured they would get all the bugs out of it...Most people would avoid Itunes like the plague and there are many many alternatives to it because its so good right?

Clone? You apparently have no idea how a product works, because apple wasn't the first ones to come up with a mp3 player they took an existing idea and came up with their own idea, same as MS, the Zune has had a social environment from the beginning the Ipod not so much.

Score: 0

By TF123

edited May 19, 2008 - 9:22 PM

"Competition is a good thing, if apple had no competition you really think they would try to do something new?"

Fine, but Microsoft hasn't competed with Apple -- they've hurt the other competition.

Score: 0

By SGD

posted May 12, 2008 - 8:07 PM

Sorry the iPod is garbage. It may lead the market but the fact remains is junk. Itunes is by far one of the biggest rip offs. 1 buck for a 128k turd, not here.

Score: 0

By improvelence

posted May 12, 2008 - 9:49 PM

Explain (in terms of hardware) why the ipod is garbage. Explain why you have not ever noticed you can buy many things in 256k. Show me where I can buy lossless audio (legally), and then you can dare trash the ipod.

Zune owners are so cute.

Score: 0

By SGD

posted May 13, 2008 - 9:07 AM

Last time I checked I didn't have a zune. Nice try though. The sound of an iPod still stinks. How about making your own music files. For one thing MP3 has its own flavor of suck. Sad how so many people will accept crap audio and be happy with it. That is the exact reason why I bypass portable sound, the quality sucks.

The ipod remains junk since it is way over priced.

Score: 0

By bourgeoisdude

edited May 13, 2008 - 1:52 AM

IPod isn't junk. It's just a $150 device that costs $300...

...I still use that 20GB Creative MP3 player I bought for $90 a couple years back. I could care less about that fancy interface and "OOOO" it puts the screen right-side up when you put it sideways. That's a $100 bonus...

Score: 0

By cranbers

posted May 12, 2008 - 9:22 PM

So tell me, what is not junk in your opinion? The zune?

That is like saying IE or firefox is junk, they all do the same thing. Different styles and feel.

I have owned half a dozen ipods, each one was more capable, prettier and smaller then the last. You very rarely see that kind of innovation from a leader who has 71 percent market share. If Microsoft had that with the zune, think we would see the kind of innovation or updates? No, heck it would probably be 5 years between refresh.

I would love to know how its garbage, what is it? Doesn't sound right? doesn't look right? Doesn't function properly? Typically to me garbage is something that just plain doesn't work. I have seen a few of those in the industry.

You must just be a apple hater, what else could explain a comment like, ipod is garbage. have you ever used one or held it? NO clue what you were holding, prob a zune and got confused.

Score: 0

By Setian^Stalker

edited May 13, 2008 - 9:41 AM

"I have owned half a dozen ipods, each one was more capable, prettier and smaller then the last. You very rarely see that kind of innovation from a leader who has 71 percent market share"

Nothing against the ipod myself though I dont plan to get one. But theres no 'innovation' there, It's just the natural course of upgrading. Most electronic hardware goes through the same process.

If anything the first and only time the ipod was innovating was its very first release or perhaps the ipod touch. Still, that is stretching.

Score: 0

By SGD

posted May 13, 2008 - 9:12 AM

WOW a true person in love with Apple. I have owned many ipods. WOW I must have every new feature. You must have tons of money to burn. I bet a charity would love to use some of that extra money that you don't need.

And you got the part of the ipod sounding bad. When it comes to the ipod they are like bose, great marketing for a sub par product. I won't fall for the creative marketing of Apple.

And nope no zune here. Thinking about it but the whole format scheme they are working on my just cancel that idea.

Score: 0

By preinterpost

posted May 13, 2008 - 8:52 AM

"I have owned half a dozen ipods, each one was more capable, prettier and smaller then the last."

a - If you think about what you just wrote. Does this appear as sane behavior to you?
b - If these things are so great - why do you need to replace them constantly?

Score: 0

By toreopp

edited May 13, 2008 - 12:20 PM

Agrees

Score: 0