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Report: AOL Considering Free Access

By Ed Oswald, BetaNews

July 6, 2006, 1:19 PM

In an attempt to boost ad revenues, AOL is considering a plan that would give away access to its service for free to anybody who has a broadband connection. Such a move would be a serious gamble; the company would need to make up some $2 billion in subscription revenue alone.

Citing sources close to AOL, the Wall Street Journal said on Thursday that plans were proposed to Time Warner executives last week. While those who subscribe to AOL for dialup access would still be required to pay the monthly fee, those who have a "bring your own access" plan would not.

About six million of the 18.6 million AOL customers currently have high-speed access. However, the company has projected that the new plan could cause as many as eight million more to switch to the free access plans if it takes effect.

The news wouldn't be good for employees of the Dulles, Va. company, as with less of a focus on subscriptions, thousands of job cuts would be all but certain. But AOL must do something to turn around its business, with its subscriber base falling 30 percent in the past four years.

As a result of these dramatic losses, the company has made more of an effort to tear down its "walled garden." Many AOL services are now available to the general Internet public, as the company aims to sustain itself on Web advertising.

While advertising revenue is up at AOL -- now an eighth of the company's total revenue -- visitors to AOL.com still are largely current subscribers, somewhat limiting the site's growth.

Thus, AOL has turned to the "free" concept. The company believes that offering the service at no charge may keep subscribers who would otherwise cancel due to the cost, as well as lure former customers back and attract new ones.

According to the WSJ, any decision is "at least weeks off." Time Warner's board has not approved the plan, and company insiders say it is a big risk. However, AOL may be left with few other choices to keep the ISP afloat, analysts say.

AOL has declined to comment on the report.

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By tscar12

posted Jul 8, 2006 - 10:36 AM

Like I've said before, aol is like the wart on my a**. no matter what you do they grow back. I wish they were circling the drain but then they've been circling the drain for 10 years and they're still around. Someone just needs to find a toilet that works right and truely flushes them down the drain.

Score: 0

By icingdragon

posted Jul 8, 2006 - 6:05 AM

Make things free -> gather customer -> let them pay -> (and awful service ->) customer gone -> make things free -> gather customer -> ...

why AOL don't just quit the game? For everybody's sake.

Score: 0

By tigger4046

posted Jul 7, 2006 - 11:54 AM

AOL has been quitely moving majority of it's services into free zones like it's XM, IN2TV and many other enhancements. But from an ex-employee this move could stir things up for the compeition and cause other ISP's to do the same like we saw back in the 90's when everyone was using some freenet type service. The question is going to be, how will this be an impact to those members on a agreement for a year to the orginal Highspeed plans that will included in the AOL PRICE?

Score: 0

By luciano1700

edited Jul 7, 2006 - 7:46 AM

aol still behind; the ideea not only dumb but , i guess no better could come out of aol... costly and could bring them one step closer to extinction .how about slash price close to nothing on dial up and agressively offer broadband and dsl priced right, and maybe they might survive.

Score: 0

By Dan55128

edited Jul 6, 2006 - 4:40 PM

Go ahead & use AOL if you want to slow your computer down. A friend of mine is a computer tech & runs his own company building computers. He has a lot of diagnostic equipment. He had trouble figuring out why some of the computers he was building, identical in every way except that some had AOL installed, were running slower than the others. It turns out that once you install their software, AOL uses some of your bandwidth... steals it actually, because they don't ask your permission before doing so and you don't get compensated for it. He spent hours on the phone arguing with AOL techs and their supervisors before they finally admitted to the practice. The very existance of AOL depends upon them stealing your available bandwidth once you join their collective to assure that everybody has at least a fairly fast connection.

Score: 0

By TomA102210

posted Jul 10, 2006 - 9:27 AM

"Go ahead & use AOL if you want to slow your computer down. A friend of mine is a computer tech & runs his own company building computers."
---------------------------------------------
I hear stories from folks like you who mention these so called techie people who claim AOL slows their computers and those of their so called customers. Personally I've never had the problem with AOL you mention and I doubt many others do either. Your argument holds about as much water as a leaky bucket. I'd suggest that you and your so called techy friend do routine maintenance and have his customers do the same. Heck, I'm not even remotely techy and as I said, no running slow here. And "stealing bandwidth"? Give me a break.

Score: 0

By CMSTech

posted Jul 7, 2006 - 9:58 AM

This has been a known issue for years with any AOL software. The only way to COMPLETELY get rid of them is format and reinstall the OS and NOT install any AOL product.

Score: 0

By Crand3

posted Jul 7, 2006 - 10:33 AM

Format and reinstall. LAWL!!!

Score: 0

By GhoS

posted Jul 6, 2006 - 11:09 PM

AOL just doesn't get it. They are finally on the way to extinction. They continue to be a follower rather than a leader. And a very late follower to boot. Plus its extremely difficult to get anyone to use your service when there is no compelling reason to do so, even if it is "free".
They have given people so many reason to dislike them, gotta have a great reason to use them to get them back and AOL doesn't have that.
In fact I would gather that most of their users have them because they have for years and just afraid of change.

Score: 0

By y0himba

posted Jul 6, 2006 - 9:38 PM

Why would anyone in thier right mind use AOL if they already have Internet access? As for that, why would anyone in thier right mind use AOL's service when you pay for service, then have ads displayed so they can make even more money? AOL is done, stick a fork in it.

Score: 0

By PC_Tool

posted Jul 6, 2006 - 8:23 PM

Finally...

Charging what the service is actually worth. ;)

Score: 0

By crashoverride

posted Jul 6, 2006 - 10:35 PM

Amen brother

Score: 0

By crashoverride

posted Jul 6, 2006 - 7:27 PM

yep AOL's circling the drain.

Score: 0

By Paul Skinner

posted Jul 6, 2006 - 5:11 PM

"But AOL must do something to turn around its business"

Stop bundling a crap browser?

Score: 0

By ladylust

posted Jul 6, 2006 - 4:34 PM

Didnt they try this years ago with Bluelite and Netzero? Free internet with TONS of ads?

Score: 0

By wincement

edited Jul 6, 2006 - 5:49 PM

Not quite the same thing.

Here, they aren't actually providing anything but a web service. It's up to you to get Internet service from your local ISP. Then, you just install AOL's software and make use of their services.

With Netzero (never heard of Bluelite, so I can't speak for them), they were your ISP, and in turn, they gave you millions of ads through their integrated software.

Score: 0

By lvdennis

edited Jul 6, 2006 - 3:37 PM

AOL needs to go! Its a dieing network. You can get everything they offer for free; if you are smart enough to look. Besides, with the prices on the telco network going down, why would they increase prices? Seems every year or so, its $2 more. They deserve to die; they destroyed Compuserve & Bix.

Score: 0

By CMSTech

edited Jul 6, 2006 - 2:47 PM

Who would even want it for free?

Score: 0

By zenarcher

posted Jul 7, 2006 - 6:47 AM

Who would want it, even if THEY paid YOU to use it?

Score: 0

By 4421

posted Aug 3, 2006 - 4:36 PM

Didn't Microsoft pay AOL for using the IE engine?

Score: 0

By CMSTech

posted Jul 7, 2006 - 9:56 AM

HA! No Kidding!

Score: 0

By tankist

edited Jul 6, 2006 - 2:44 PM

Why bother? if you have broadband AOL is unneeded. not that it needed if you don't for that matter

Score: 0

By horsecharles

posted Jul 6, 2006 - 2:44 PM

I've written for years suggesting this...but they also need to add as much enhancement/features/services to the portal, but the revenue possibilities & creativity in creating them would be endless.

It's actually a no-brainer, but they have competitors who give away for free some aol for-pay product or service it only offers in slimmed down fashion: from website with free domain name, to voip with free real phone number, free dialup access, better email, better portal, etc., etc...
SO, if they combined all those things in one place...they could, in addition to the increased ad revenues and traffic, 'impose further taxes'with voluntary ad-sponsoring in exchange for free & full-featured.
On their home & mail portals should be a hard-coded voip link allowing free calling to any number--and perhaps just like in their media player, with a simultaneous ad alongside.

To cut costs they could turn over the running of their web portal & services to Google & split the net revenue.
AOL just wastes too much darn money-- one example: earlier this year, for image purposes, they set up full-featured & high-tech kiosk sections with lots of computers, manned by models in nightclub attire, inside key COMPUSA stores: they were selling NOTHING, promoting NO individual product or service...in fact, the bored model in one location was phoning anyone she could, while trying to make it seem like it was a business call.

AOL should be following and surpassing Earthlink's lead: bidding to setup wifi & wimax access for cities, building phone equipment & service partnerships with the cell carriers & satellite providers. AND AOL would be the perfect vehicle for TW to get into wimax & wifi while sidestepping regulatory/monopoly issues.

Score: 0

By Coltman45

posted Jul 6, 2006 - 1:50 PM

Sounds Phishy

Score: 0

By styxrtp

edited Jul 6, 2006 - 1:49 PM

Muahahahahahaha!
Death to AOL!

Score: 0