Smoldering Bolds: New BlackBerry gets yanked from shelves again

By Tim Conneally | Published February 27, 2009, 10:57 AM

Research In Motion's BlackBerry Bold has been one of the most problematic smartphones of the year. The handset was delayed several times for purported 3G network testing, while rumors swirled that the real problem was that the device was overheating.

RIM's Erik Van Drunen told Betanews in July that he had no idea where such rumors were coming from, discounting it as a product of the blogosphere. At that point, RIM would not confirm when the device would actually be released in the US.

In October, one month before it became available in the States, UK mobile operator Orange suspended sales of the Bold for unspecified "software issues."

Today, Japanese mobile carrier NTT DoCoMo has halted sales of the BlackBerry Bold after only a week of availability and some 30 users reporting that the device would overheat while the charger was plugged in. There were no reports of visible flames or users being burned.

RIM told Reuters that the issue appears to be limited to Japanese devices, and that it has ruled out battery problems as a cause. One can't help but feel that RIM's statements serve only to confirm exactly the opposite of what they are saying.

Comments

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"What is wrong with testing your products..."

Gee, 'you don't think' (that phrase being operative here!) they are doing this as part of a greater neparious strategic marketing plan???

I mean, any publicity is good as it increases exposure of the product and the company, right???, so my money is on the notion that have done this INTENTIONALLY just to garner more brand exposure.

And seeing as how all of these products must be UL tested and approved, which costs on average $4-7M dollars a piece which in large measure focuses on the power supply, one MIGHT think such manadatory testing sufficient.

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(And as an aside, FWIW, that is why so many devices use a wall wort, as they can use an external PS that is already tested and certified and they avoid replicating the expense of having to repeat the UL cert process with an internal PS.)

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Oh, and BN, so now the reply to a post is placed on top of several other responses.... swooft...

Sorta compliments the new jumbled article listings posted in several places in the page featuring non sequitur week old+ articles...

Here's news:
The format change SUCKS.

And now we get hit with 10-20+ second delays while your Adserver/adtechus.com and your digg.com/tools/... links try to figure out how to handle basic article requests as well as posts/edits/replies?

Congrats!

But then you don't dare feature the wonderful changes in an article and risk the response you will receive there, do you?

...Talk about the LACK of adequate design acumen coupled with inadequate product testing! Look no further for examples. LOL!

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What is wrong with you Fox? Seriously. There are times when you post your opinion/views and it's so well thought out and well spoken....but then it's marred with/by some incessant compulsive habit/requirement of yours to just be trollish and nasty to people, or the way you say things just degenerates into what's expected of very typical internet 'rabble', empowered by the fact that they're sitting behind a computer screen and so, exempt from the 'response' that would be granted to them if they behaved that way in public/person.

Despite what you may think, there really is no need to be so....rancid....toward people. I mean granted, it may be a 'thing' for you. And I'm 100% sure you don't give a flying f about how anyone feels about you on here or anywhere for that matter, online. But could you show another side of yourself? Is there even another side? What about how you go about yourself in public...it can't be like this. You know that you can find a difference in opinion with others and NOT be a complete riptard ahole right? You can indeed be civil online, it's not impossible.

Now, on to the topic at hand. I think these cell phone makers are simply rushing products out to the market in order to stay competitive. Despite testing, things can still go wrong in the hands of the public.
But it really smarts to have a phone in R&D for how many years, then is released to a public that has moved on to something 'newer' or 'better', released by the competition. Granted, at least RIM is in a unique position - a blackberry, is a blackberry and is only made by that company. But consumers in this day and age are so fickle. They're excited today and tomorrow they're on to a newer model. RIM probably decided to sell it while they figured they had a big enough consumer base....before some other Generation of Iphone or, Andriod or WMo device laps up BB customers.

Hopefully they can fix it before it really tears into them.

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LMAO!

Well, let's get right to the point.

I don't care what you think. I don't care what you do, or don't do, or who you are. You are a disembodied opinion on a poorly formatted forum where all of the rabble are disembodied phantoms...many who make no pretense to be otherwise.

And I am sorry that you take everything so personally and literally. That is not only your personal problem, for which you might seek counseling, but as I am not speaking to you personally, I don't care.

I'm sorry if that sounds callous. But hey, it's the truth. Or as close as you will come to it here. And I am not so inauthentic as to assert otherwise. ;-) This isn't about real persons interacting with real persons. Its about ideas interacting with ideas. And the irony is that I choose to play the curmudgeon, the contrarian and the evil's advocate. And I use sarcasm, hyperbole, litotes, double entendre, and any other device I can to make a point. Sometimes literate, sometimes obtuse, sometimes simply playful, sometimes mocking and disdainful (oh no! ;-O ), sometimes playing the clown/jester, and often times in what is evidently very threatening to you, but actually meant with a BIG wry grin intended to be encountered with an 'oh brother', a grin, and perhaps a bit of insight despite your emotional trauma due to your inability to see through the ruse.

Sometimes intended simply to balance a one sided pile, sometimes to add true insight, sometimes to merely tweak, sometimes to laugh, and sometimes even to LMAO at someone like you who takes posts so seriously that you wouldn't know wry humor if it bit you on the @ss.
And in your case, considering your mental prowess, that is a pretty big target. :-O

So lay on the flow and kick and scream. Its great entertainment and it is wonderful that someone like you is so willing to sally forth and offer themselves as an emotionally distraught, tear stained dweeb who thinks that I have any idea who you are. Or care. Especially as you pretend to understand and to have any inkling of what I think. As your response indicates that you just don't get it.

So, to steal a line from another who is quite the adroit observer of society, in response to yet another who thought they were the target of his barbs and sardonic wit who also imagined their editorial to be some game of chess...And he, like you, was wrong; as "and every night his act's the same and so it must be all a game of chess he's playing - "But you're wrong... you see, it's Only Solitaire".

Now run along "you tiny-brained wiper of other people's bottoms."

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Aha, so long story.....really, really, really long story (in your case) short. There's no other side to you. Got it. Carry on then.

I like the new look and feel of the forum. Sometimes change is good. It doesn't take rocket science to figure out the different panels and all things considered, it's downright better organized.

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That explains your insanity.

Responses posted on top in some cases, far below the refefenced post in others, "better organized" - yup!
Lacking parallel structure and direct reference always makes for "better organization" in a mind too confused to allow the format augment and establish a nexus between a post and a response in someone like yourself who takes generic posts so personally that they have to respond in an emotional flushing of your pyschological toilet. "Oh, but he's so callous! Oh my!"

And since you fancy yourself so important that you interpret all of these posts as directed soley at you (LOL!)... if I cared, I Might ask "WhoTF are you?" ...IF I cared.

So I guess we can expect you back to whine further when you don't recieve a birthday card. But don't mistake that for our 'not caring', its just hard to find one of those musical cards that makes a fart noise when you open it. Kisses.

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Hmm. Still not seeing a problem with the layout. I've learned exactly where to look for what I want, and it's an improvement in my eyes. And as for the comments, if that's what you're talking about - I'd say user error may be a part of posting TO a poster, but it coming out as a new or individual post. It's never ever happened to me so, /shrug. Guess I am insane, wokka wokka wokka.

And me? Important? No way. Taking stuff personally? Nope. I just think that your responses could do without all the nasty superfluous junk that you spew. I mean, when you respond to an argument, then call people monkey, idiot, jackass, etc., you name it, you've used it....it incites unnecessary conflict in some cases, which then completely detracts from the article and arguments being carried on. But if you get kicks from doing that...oh well. Nothing anyone can do. I just thought I'd try.

Now, back on the subject...my question is, if it's not the battery causing the heat build up - what could it be? The only other thing I can think of is the lighting not going off while the phone is charging, but people would probably notice that. What else heats up while the phone charges? (other than batteries and lights if left on).

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I got a Bold when they first became available in the States and have not noticed an overheating issue. However, I am somewhat curious if Microsoft was involved in the development of the SW because it has 'blue screened' on my a few times....

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What is wrong with testing your products before you sell them? It is like all of these companies are doing a shady half-assed job of it, if at all.

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I have nothing against RIM or their products, and I don't have an iPhone. And while I fully expect RIM to eventually get to the bottom of the problem and remediate it, the silence is indeed deafening in response to their failures - whereas if this article featured one other company name of note the fanboys would be over it like flies on ...well you get the idea.

Sorta gives a new meaning to the oft used term "iPhone Killer", doesn't it?
LOL!

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"- whereas if this article featured one other company name of note"

Just *one* other company? ;)

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