Joe Wilcox

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PDC 2009: What have we learned this week?

There was the freebie that no one will forget, the heebie-jeebies courtesy of Scott Guthrie, and a teensy bit clearer picture of how this cloud thingie should work.

Live report: Will Google Chrome OS change Linux?

The mysteries of just what Chrome OS is, and how much of an operating system it truly is, may be resolved today.

PDC 2009: Microsoft cares about Web browser performance

The effort to give users of the world's dominant Web browser the impression of quality, is a personal one for the man who leads that battle.

Nokia re-affirms its commitment to Symbian, sort of

Maemo won't necessarily be replacing Symbian in the Nokia N-Series, but that's definitely a place where it will be found.

E-book readers will be in short supply this holiday season

E-readers are hot this year, and a lot of compelling new products have been released, but are there enough electrophoretic displays to go around?

Sony looks to finally open a single storefront for downloads

Sony has had many different download portals for movies, music, e-books, and games, and now it's looking to make a single shop for all of it.

Tuning out the tablet: Time to give the endless speculation a rest

Wide Angle Zoom: Wishing and hoping and thinking and praying....won't put an iTablet on the market.

Five improvements for IT managers in 2010

If businesses are to improve their efficiency for next year, they need to stop and reassess the basic tenets of their job.

AOL's spinoff from Time Warner to shed 2,500 jobs

As AOL moves toward become an independent company again, it will cut nearly a third of its workforce.

Gartner: SMS-based money transfer will be bigger than mobile browsing, search

Gartner issues its predictions for the 10 things our phones will be doing in 2012.

Don't forget to upgrade to Firefox 3.6 beta 3 today

Mozilla has released the latest beta its Firefox 3.6 browser software, just over one week after beta 2.

10 things about Microsoft's PDC 2009: The good, the bad and the ugly

By Joe Wilcox on November 20, 2009, 4:00 PM

6 Comments

Microsoft's 2009 developer conference wrapped up yesterday in Los Angeles. Not since PDC 2003 has Microsoft talked so much and said so little. As I listened to the keynotes and have reviewed the sessions, words "series finale" repeatedly popped into my head -- like a TV show coming to its end after a long run. Good or bad for Microsoft, a computing era is ending. Perhaps PDC 2009 demarcates the transition.

PDC 2003 was memorable for demos that wooed but seemed insubstantial. Within weeks after that developer conference, I began telling my clients (I was a senior analyst for JupiterResearch then) to expect Microsoft to delay Windows Longhorn sometime in early 2004. The delay came, followed by several others, as Microsoft dumped features to get Windows Vista out the door -- late -- missing holiday 2006.

Continue reading 10 things about Microsoft's PDC 2009: The good, the bad and the ugly...

Microsoft gives free laptops to PDC 2009 attendees

By Joe Wilcox on November 18, 2009, 1:01 PM

14 Comments

Windows 7 took the Professional Developer Conference stage this morning in the guise of Steven Sinofsky, president of Microsoft's Windows & Windows Live division. Sinofsky stood before the crowd of Microsoft developers as a victor. Last month, his team released Windows 7 nearly flawlessly and to generally positive reviews (PDC Day 2 live blog).

Sinofsky did not pitch a three-screen strategy -- PC, TV and mobile device -- as I expected based on statements Ray Ozzie, Microsoft's chief software architect, made during the Day 1 keynote. For PDC, Microsoft is missing one screen. The company doesn't plan to announce its next-generation Windows Phone -- or Windows Live, for that matter -- until next year's MIX conference.

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Windows Azure opens for business on Jan. 1, 2010

By Joe Wilcox on November 17, 2009, 12:45 PM

2 Comments

This morning, Microsoft kicked off its 2009 Professional Developer Conference in Los Angeles. Typically, Microsoft times PDC around new operating systems that are testing and launching in the near future. Windows 7 and Windows Server 2008 R2 launched less than a month ago. So what operating is left? Windows Azure Platform (Day 1 Live Blog).

Ray Ozzie, Microsoft's chief software architect, took the keynote stage in typical fashion. Ozzie is a brainy type, who talks like his head is in the clouds, which is perhaps appropriate for someone laying out Microsoft's cloud computing strategy. He introduced the world to Azure Services Platform a year ago, during PDC 08. Today, he added when to why, what and where about what Microsoft now calls the Windows Azure Platform.

Continue reading Windows Azure opens for business on Jan. 1, 2010...

Apple was NOT more profitable selling cell phones than Nokia in Q3

By Joe Wilcox on November 13, 2009, 10:35 PM

93 Comments

For days, I've read blogs and news stories misstating Apple's cell phone profitability compared to Nokia. Headlines range from the AppleBlog's "Apple Surpasses Nokia as Most Profitable Cell Phone Maker" to Reuters' "Apple tops phone chart as Nokia, Samsung step up" to Silicon Alley Insider's "Apple's iPhone Operating Profit Beats Nokia For The First Time," among, many, many others. As good as this feat sounds for Apple -- profit share beating market share -- every one of these stories is wrong. Right, everyone is wrong.

Three days ago, Strategy Analytics released report "Apple Becomes World's Most Profitable Handset Vendor in Q3 2009," written by Alexander Spektor. I contacted Spektor this morning for clarification on the report or for an actual copy. He hasn't yet responded. So I have to go by all the misreporting.

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How would you rewrite Google's '10 Things?'

By Joe Wilcox on November 11, 2009, 2:08 PM

6 Comments

content behind a paywall and remove that content from crawling by Google search bots. Is Google doing evil to traditional media publishers like Murdoch, by making their content easily available for free? In August, over at my Oddly Together Website I tackled this topic in post: "Can You Charge for News? Ask Google."

As Google's might increases, it's reasonable to ask how the company's business practices are changing and whether or not it can stick to corporate philosophy "Ten things we know to be true." Perhaps the best known is No. 6: "You can make money without doing evil." But can Google does this? That's the question I pose to Betanews readers.

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If Microsoft sites lead time online, pigs can fly

By Joe Wilcox on November 9, 2009, 3:05 PM

24 Comments

On Friday, ComScore reported that in September, worldwide, Internet users spent more time at Microsoft sites than at Google, Yahoo or even Facebook. It's an amazing statistic that has questionable street cred. ComScore has presented the data in a favorable way to Microsoft but which doesn't accurately represent exactly how Internet users really spend time on popular Websites.

Time-spent-online data is hugely important to Microsoft and other popular destinations, such as Facebook, Google or Yahoo. While bloggers and news organizations obsess over every pageview, time spent online is a much more important metric. People coming and staying for hours is potentially more valuable to online advertisers than Internet users who click in and click out, which too often is the only measurable value of pageviews.

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BlackBerry shipments grew five times faster than iPhone in Q3

By Joe Wilcox on November 5, 2009, 2:40 PM

14 Comments

Despite last week's blog and news assertions that iPhone market share had reached 30 percent or even 40 percent, today IDC put Apple's smartphone smack in its place: No. 3, with 17.1 percent worldwide smartphone market share during third quarter. A year earlier, Apple ranked ahead of Research in Motion, which has reclaimed second spot, behind Nokia.

Manufacturers shipped 43.3 million smartphones during third quarter, up 3.2 percent from 41.9 million units in second quarter and up 4.2 percent from 41.5 million units in third quarter 2008. More broadly, manufacturers shipped 287.1 million handsets, up 5.6 percent year over year, according to IDC.

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Is there any sense to Microsoft's 800 layoffs?

By Joe Wilcox on November 4, 2009, 3:14 PM

29 Comments

Today's Microsoft layoffs -- 800 employees -- are surprising. Following the last round, executives seemingly slammed the axe into the chopping block, even though the full number of 5,000 layoffs planned over 18 months hadn't been met.

Late last night, TechFlash first reported that layoffs would be coming today. Microsoft started informing employees today, in what surely has to be an unexpected misfortune. So much time has passed since the last layoffs, the threat of more surely faded. For good reasons. Until these 800 pink slips, there were reasons to be cheerful on the Microsoft campus.

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Must Microsoft Store copy Apple Store to succeed?

By Joe Wilcox on November 2, 2009, 3:11 PM

38 Comments

Over the last 10 days, Microsoft has opened two retail stores, in Arizona and California, and a café in France. Bloggers and journalists largely dismissed the retail outlets as Apple Store knock-offs, which is surprising considering reports of 1,000 or more people lined up for the second opening in Mission Viejo, Calif. That said, the numbers aren't confirmed and a free music concert likely bolstered them.

Over the weekend, ifoAppleStore chronicled the Mission Viejo-store opening -- albeit with some pro-Apple, anti-Microsoft commentary -- and large gallery of photos. From the text and pics, Microsoft Store similarities to Apple Store are obvious.

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iPhone cannot win the smartphone wars

By Joe Wilcox on October 27, 2009, 3:00 PM

70 Comments

I'm going to make a bold prediction: Apple's iPhone will lose the mobile device wars. Such statement will send some iPhone fans howling -- perhaps appropriately so with the full moon days passed and Halloween days away. :)

Put another way: iPhone is to Android -- and somewhat Symbian OS -- handsets as Macintosh was to the DOS/Windows PC in the 1980s and 1990s. The Mac's rocky start in 1984-85 gave way to great success because of several killer applications, with desktop publishing being among the most important. But by the mid 1990s, Windows PCs pushed down Mac market share. The iPhone is poised to track similarly. Gartner predicts that Android OS shipments will exceed iPhone OS by 2012 (see chart). I'm a believer.

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Microsoft Q1 2010 by the numbers: Windows license sales at record levels

By Joe Wilcox on October 23, 2009, 11:28 AM

21 Comments

Microsoft may have quite a headache, but the economy finally isn't whacking the company as hard. This morning, Microsoft announced fiscal 2010 first quarter results before Wall Street's opening bell, beating analyst consensus expectations. Mixing metaphors, Microsoft's results don't stink as bad as they have for the last couple of quarters.

Windows 7 is off to a resounding start. Microsoft launched the new operating system yesterday, but PC OEMs have been buying the software for months. During a conference call with financial analysts this morning, Bill Koefoed, general manager of Microsoft investor relations, said that Windows license sales were strongest ever for any single quarter.

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Microsoft's 'Have it Your Way' confronts Apple's 'Have it Our Way'

By Joe Wilcox on October 22, 2009, 1:35 PM

93 Comments

Burger King has long used marketing slogan "Have it Your Way." I saw something different during my first trip to New York City 30 years ago inside the Times Square Burger King. There was an express line with sign: "Have it Our Way." Which line was longer? The one where people could choose how their burgers were fixed.

Today, Microsoft officially launched Windows 7 in New York, emphasizing choice and customer participation. Choice is a longstanding Microsoft marketing and product principle. Participation is a longstanding approach to Microsoft product development. With Windows 7, Microsoft is bringing the two together for the product marketing. Have it your way. "Excuse me, sir. Is that Windows 7 for here or to go?"

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The Crook in the Nook: Barnes & Noble ebooks are overpriced compared to Amazon

By Joe Wilcox on October 21, 2009, 8:53 PM

28 Comments

Yesterday, I excitedly preordered Barnes & Noble's "Nook" ebook reader. Today, I cancelled the order -- and I'm none to happy about it. Why can't Barnes & Noble learn from its past mistakes? The bookseller's digital titles are way overpriced -- at least compared to Amazon (Sony charges even more than both booksellers for many titles).

Quick examples -- and more will come later in this post: Twilight by Stephanie Meyer: $6.59 from Amazon; $8.79 from B&N. Philip K Dick's Do Androids Dream of Electric Sleep?: $8.38 from Amazon; $11.20 from B&N. (Sony charges $9.89 for the first and $9 for the second.)

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Apple declares war on the entire PC industry

By Joe Wilcox on October 20, 2009, 2:49 PM

190 Comments

There is absolutely nothing coincidental about Apple launching new products today. The big product launch is Apple's first preemptive marketing strike against Microsoft, Windows 7 and the entire PC industry. It's a bold move exploiting a position of strength against an industry weakened by low-margin, low-priced netbooks.

Windows 7 officially launches in two days. Best Buy already has Windows 7 PCs on sale, but not for purchase. Dell started taking Windows 7 over the weekend. Gartner is telling businesses they must upgrade to Windows 7, despite any hardships migrating from Windows XP. Microsoft is priming the marketing pumps. The PC industry is collectively turning its attention to Windows 7, which Microsoft is trying to launch with some bang rather than a whimper.

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Apple Q4 2009 by the numbers: Beats street, posts $1.67B profit

By Joe Wilcox on October 19, 2009, 4:57 PM

25 Comments

[Editor's Note: Post was updated with quotes from Apple financial analysts conference call and four charts at 6:20 p.m. EDT.]

Today, Apple delivered yet another gravity-defying performance, as sales surged across most product lines. After the bell, the Cupertino, Calif.-based company announced fiscal 2009 fourth quarter results that beat its guidance and Wall Street analysts' over-inflated consensus.

Continue reading Apple Q4 2009 by the numbers: Beats street, posts $1.67B profit...

Microsoft sends Danger signal by not taking full responsibility for Sidekick service failure

By Joe Wilcox on October 15, 2009, 1:01 PM

14 Comments

Microsoft should be lauded for doing what days ago seem miraculous: The recovery of Sidekick service data lost sometime last week. But Microsoft has failed to take responsibility for the data disaster, in statements issued publicly and given to the Los Angeles Times. The company's pass-the-buck position is simply inexcusable. Sole responsibility falls on Microsoft, because Danger is the company's subsidiary.

As Betanews' Scott Fulton reported earlier, Microsoft took credit for the data recovery, but not its loss. A Microsoft spokesperson told the LA Times that "the Danger Service platform, which experienced the outage, is a standalone service operating on non-Microsoft technologies, and is not related to Microsoft's cloud services platform or Windows Live." She continued: "Other and future Microsoft mobile products and services are entirely based on Microsoft technologies and Microsoft's cloud service platform and software."

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Mac fanboys should get a life and some Windows 7 common sense

By Joe Wilcox on October 13, 2009, 4:53 PM

277 Comments

I have to laugh at the sudden, slew of Mac bloggers taking swings at Windows 7 and asserting that Macs will continue to sell well after Microsoft's newest OS ships. Feeling a little defensive are we, bros? Their reaction shows worry that the thing they profess against -- surging PC sales that swamp Macs -- may yet be reality.

Windows 7 is simply Microsoft's best operating system ever. Mac fanboys should worry and circle together in defensive posture. Collectively, they're making a last stand against the PC giant. Please, please, boisterous Mac defenders, stand in the front lines and receive the first blows. You deserve them.

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Should you trust Microsoft with your data?

By Joe Wilcox on October 12, 2009, 12:38 PM

12 Comments

That's probably not a hard question for many Sidekick users to answer, given recent events. If you're a Sidekick user, please offer your answer -- or your experience during the week-long data crisis -- in comments. I ask the same of everyone else. Answer in comments the question: Should you trust Microsoft with your data?

Every existing or potential Microsoft cloud computing customer should ask and answer that question following the Sidekick data loss fiasco. How could Microsoft potentially lose all Sidekick user data? What? There was no server backup? It's not like Microsoft is inexperienced hosting data. The company bought Hotmail over a decade ago. Windows Live is all about hosted data.

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I would rather cut bait than be phished in Hotmail's waters

By Joe Wilcox on October 5, 2009, 7:41 PM

22 Comments

Nagging Capital One credit card commercials ask, "What's in your wallet?" Perhaps for the connected age, the question should be "What's in your digital wallet?" If the answer is a password used at Windows Live Hotmail and pretty much everywhere else online, your wallet may have been stolen.

As reported earlier today by Neowin, on October 1st someone briefly posted online thousands of Hotmail (e.g., Windows Live) account passwords. The number of pilfered accounts could be much higher. The source of the accounts information remains uncertain, although Microsoft claims they were gathered through phishing expeditions. I decided not to wait to find out.

Continue reading I would rather cut bait than be phished in Hotmail's waters...

iPhone's global success is more marketing myth than reality

By Joe Wilcox on October 1, 2009, 12:15 AM

86 Comments

American business history almost certainly will recall Apple as one of the most successful marketers ever. With iPhone, the company has performed a remarkable magic trick: Making the late-starting mobile seem ready to take over the world. But the hard reality of facts -- not the torrent of glowing emotions coming from American and European financial analysts, journalists or Mac loyalists -- show something else. Apple's smartphone is by no means the roaring success everyone here claims it to be.

Let me preface by reminding that I'm on record as calling Microsoft's mobile strategy a train wreck and asserting that the cell phone is poised to replace the PC. I've also called Apple's mobile platform -- iPhone, iPod touch and App Store -- as leading contender to become the next-generation computing platform.

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Q: How essential is Microsoft Security Essentials? A: Does your door have a lock?

By Joe Wilcox on September 29, 2009, 2:42 PM

45 Comments

Today Microsoft released Security Essentials for free. I've been testing the software for the last month, and I'm nearly at a loss how to really review it. Either the software doesn't really work and my laptop is a malware whore, or Security Essentials works so well you just set it and forget it.

The software has never warned of any malware infection. It works silently and doesn't hog resources -- typically less than 6,000k memory, according to Task Manager. Next to perhaps AVG 8.5, I've never used anti-malware software that asked so little of me or my computer (Read Scott Fulton's take on Security Essentials).

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Zune HD: The best portable media player you may never buy

By Joe Wilcox on September 27, 2009, 5:30 PM

99 Comments

On Friday, I bought a Zune HD 32, so that you wouldn't have to.

On Monday, I may return it.

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Microsoft's Windows 7 House Party prep video is a real party pooper

By Joe Wilcox on September 24, 2009, 1:56 PM

30 Comments

Sometimes buzz is the last thing a company should want.

Microsoft's lame Windows House Party prep video is the rage of the Web right now -- and that's not good. I refrained from blogging yesterday but have been called to action. This morning, Interpret's Michael Gartenberg tweeted: "How have you not weighed in on the House Party videos? Are you just laughing too hard... We need some JW analysis here please." OK. OK. I'll break my silence.

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Microsoft should dig into the WebKit to stop Google from framing IE

By Joe Wilcox on September 23, 2009, 3:30 PM

28 Comments

Internet Explorer is in a state of crisis so severe that Microsoft may yet lose most of the browser market territory claimed during the browser wars. Microsoft has no choice but to make a leap of development faith, by abandoning the IE rendering engine and releasing new WebKit-based desktop and mobile browsers. IE is a dead platform. It's long past time for Microsoft to end its "Weekend at Ernie's" behavior.

What a difference a decade makes. Ten years ago, Microsoft won the browser wars with Netscape, only to abandon the territory after Internet Explorer 6 launched. Many end users are still stuck in the IE 6 past, whether it's the browser directly or progeny Internet Explorer 7 or 8. According to Net Applications, IE 6 usage share is higher than either of the newer versions. Perhaps IE's market position would be better had Microsoft not let browser development lay idle until after Mozilla started working on Firefox about six years ago. AOL and Mozilla reignited browser development because of paid search -- that Google box -- as did several other software developers. AOL eventually gave up on Netscape, but Apple, Mozilla and Opera continued developing browsers.

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Accounting rules shouldn't change to benefit Apple, other high-tech companies

By Joe Wilcox on September 22, 2009, 4:10 PM

26 Comments

The Financial Accounting Standards Board will make a grave mistake if it gives into Apple and other high-tech companies demanding a change to subscription accounting rules. FASB is preparing to vote on a rule change affecting GAAP (Generally Accepted Accounting Principles) versus non-GAAP accounting. Apple is on record as supporting the change, which would artificially boost the company's quarterly revenue and almost certainly its stock price. Some other companies, including Microsoft, could receive similar benefits.

Under current rules, companies defer subscription revenue. Since they deliver services over time, revenue is accounted for by X percentage every quarter. Microsoft has deferred revenue for years, but the numbers got really big starting in 2002, following the implementation of annuity volume-licensing contracts under Licensing 6. Four times a year, Microsoft states the total unearned revenue, how much deferred revenue it realizes as real revenue and how much more the company gains each quarter.

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2001: An Apple Odyssey

By Joe Wilcox on September 21, 2009, 8:03 PM

23 Comments

It's not uncommon for bloggers and journalists to get hung up on the present. For Apple, there's big noise about soaring stock price, even considering economic recession, and increasing demand for iPhone. But the past defines the present. For Apple, products or services launched in a single calendar year -- and the consistent execution that followed -- define current successes, including iPhone.

I contend that next to 1984, when Apple launched Macintosh, 2001 was the most important year in the company's history.

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Could Microsoft Tag augment Windows Mobile reality?

By Joe Wilcox on September 18, 2009, 5:28 PM

10 Comments

Microsoft is promoting its Tag barcode system over at its PressPass this week. The PR is a big marketing pitch showcasing brands like Ford and Proctor & Gamble; it's a sensible approach for the technology. But I see another: Making augmented reality more real, and in so doing recover Microsoft's botched handset strategy. AR isn't new, but it's all the geek rage now that iPhone has a compass: BBC, CNET News, Robert Scoble and Telegraph UK, among many others.

A quick AR primer: Augmented reality is essentially the overlay of additional visual information onto something real. American football is great example, where during TV broadcasts yellow lines and other information overlay the field of play. What? You thought those lines were really there? You experienced augmented reality.

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If Microsoft sold a lifestyle, would you buy it?

By Joe Wilcox on September 17, 2009, 5:03 PM

32 Comments

In the Northern Hemisphere, Autumn is typically a time of bright colors and falling leaves. Perhaps Microsoft has moved south of the equator to Spring, because the company is poised for brand rebirth -- a reawakening of key consumer brands.

Six brands -- Bing, Xbox, Windows Live, Windows Mobile, Windows 7 and Zune -- are coming to market as new versions and/or marketing campaigns. No single brand will revitalize Microsoft's overall consumer image. But combined, these brands could revive the company's consumer brand profile. I predict that they also are Microsoft's last stand. Failure now will resign Microsoft's brand image to large businesses.

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Why I chose Windows 7 over Snow Leopard (and you should, too)

By Joe Wilcox on September 16, 2009, 6:09 PM

186 Comments

Last week, I returned to using Windows 7 after spending the summer on a 13-inch MacBook Pro. Apple almost had me there for awhile, but I'm back where I belong and satisfied with the switch. Given that Apple released Snow Leopard a couple of weeks ago, Windows 7 officially launches October 22nd and there is plenty of geek debate about which OS is better, it's appropriate time to tell the story about how I went -- in the words of J.R.R. Tolkien -- "there and back again."

First, some background. I am a longtime Mac and Windows user. I have used Windows pretty much since its release in the early 1990s and Macs since December 1998, when I carted a Bondi Blue iMac out of a CompUSA. Based on my reading comments, many Betanews readers are religious about their platform choices; I am not. Mac OS and Windows are just tools to me. I don't dogmatically defend either platform. I'm neither Mac or Windows fanboy. My work requires using both operating systems, and for convenience one usually is primary. That said, I've flopped between platforms for more than a decade.

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Tough luck iTunes 9, Zune 4 rocks

By Joe Wilcox on September 15, 2009, 3:53 PM

54 Comments

Nine is supposed to be greater than four. But when it comes to iTunes 9 and Zune 4, four is more. You disagree? That's what comments are for.

Microsoft released highly anticipated Zune 4 software today -- New Music Tuesday -- one week after Apple debuted iTunes 9. Zune HD also is available today, but I don't have the music player for testing.

Continue reading Tough luck iTunes 9, Zune 4 rocks...