Google does the right thing in China, but is it for the right reasons?
By Joe Wilcox | Published January 13, 2010, 1:07 AM
Four years ago this month, Google controversially started censoring search queries in China at the local government's request. Microsoft and Yahoo soon followed. Today, in a stunning blog post, Google Chief Legal Officer David Drummond writes: "We have decided we are no longer willing to continue censoring our results on Google.cn, and so over the next few weeks we will be discussing with the Chinese government the basis on which we could operate an unfiltered search engine within the law, if at all. We recognize that this may well mean having to shut down Google.cn, and potentially our offices in China."
Google's seemingly altruistic gesture is as much about business priorities as was the original decision to censor search results in China. Otherwise Google wouldn't have given in to Chinese government demands four years ago.
Sometime in Spring 2006, I was asked to offer analysis of Google, Microsoft and Yahoo censorship of Chinese search results for a program that aired on the National Public Radio station in Washington, D.C. I don't recall which program (If someone else knows which program and when it aired, could you please put it in comments). But I do recall how I answered very pointed questions about the ethics -- the morality -- of the three search providers' Chinese censorship actions.
The first question to ask: What is moral? The answer is ugly by my standards, and that of many other Americans: There is no moral high ground in business. The high ground is quagmire, because all public companies share a single, moral objective -- to make profits for stockholders. Any action that undermines making money for shareholders is immoral. From the measure of shareholder morality, Google had to do whatever was necessary to expand its search business in China, including cowing to censorship demands.
It's the great contradiction: U.S. law treats businesses like people, but the organizations don't share the same moral objectives as the human beings they represent. The "good of all" is the shareholder, not humankind. This moral difference is one of the major reasons some businesses egregiously act against the common good of all people.
By my measure of morality, which puts all people above the individual or the business, Google acted wrongly by censoring search data in China. But by shareholder morality, Google acted properly. Yesterday's blog post indicates that Google's actions may soon align with broader American morals -- that freedom of speech is an undeniable right, and, therefore, mass censorship is wrong.
"Google Rights" Violations
That said, I sense Google's changing China policy is as much, if not more, about its moral obligations to shareholders than some broader altruism directed at Chinese citizens. The context Drummond sets in his blog post is the reason for my assertion. He frames Google's coming changes in China to attempted breaches against "at least twenty other large companies from a wide range of businesses -- including the Internet, finance, technology, media and chemical sectors." Google is among them. Drummond explains:
We have evidence to suggest that a primary goal of the attackers was accessing the Gmail accounts of Chinese human rights activists...As part of this investigation but independent of the attack on Google, we have discovered that the accounts of dozens of U.S.-, China- and Europe-based Gmail users who are advocates of human rights in China appear to have been routinely accessed by third parties. These accounts have not been accessed through any security breach at Google, but most likely via phishing scams or malware placed on the users' computers.
Google's core business takes place in the cloud, where about 99 percent of revenues derive from search, which is all about information. Anything that could jeopardize Google's core business is bad for shareholders. The risks posed by these stealth attacks cannot be ignored, nor Google's position as an American company allegedly under attack from intruders in China. It's no surprise Google is re-evaluating its business role in China.
From one perspective, yes, Google is making a stand for human rights. But Google also is making a stand for its shareholders and their right to make money from the public company they have invested in. The question: Would a Google pullout of China do investors more harm than good? Had Google made a stand against censorship four years ago, the answer would likely be yes.
But in hindsight, maybe that answer should have been no. Four years later, Google's search share in China is among its lowest anywhere in the world. Preceding Google's censorship decision, search share was declining fast, from about 33 percent in 2005 to around 25 percent in 2006, according to China IntelliConsulting. In the four years since agreeing to censor search data in China, Google' search share continued to erode. It's now less than 20 percent, while Chinese search rival Baidu has more than 75 percent share. Google's search business in China is no better off for censoring information, so the company risks little by taking a stand -- even if it means pulling out of China.
A stand against censorship -- and seemingly for human rights -- is timely following last month's Chinese capital punishment against a British citizen and several, recent profile dissent court cases and convictions. Google's stand against censorship establishes a clear policy for doing business in China. Four years ago, the company permitted a "Google rights" violation -- and one somebody in China extended through security attacks seeking information about dissidents. Google is acting to censor information to the Chinese government, rather than to the people of China. It's a surprising turnabout
Still, as previously stated, behind Google's seeming altruism is the moral mandate of shareholders. In America, human rights is good business. While risking little in China, Google can raise its prestige as a crusader for human rights in markets where search share is stronger but there's more growth ahead. What's good for Google's business is good for shareholders. Can Google seize the moral higher ground, while ceding the lower areas -- meaning its business in China? First answer will be China's response to Google's plans and whether or not the company can officially continue conducting business in the country. The answers that follow will determine, as measured by broader American cultural mores or the shareholder mandate, whether Google's stand against China censorship is moral.

Some real pressure would be large international (American) manufacturers leaving the country.
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|If that were to happen, it should have happened after the Tianemann Square incident before there was so much investment and involvement.
If Yahoo! and Google would pull their search engines out of China, it might matter a little, but after ~5000 years of bad governments, why would anyone in China really care? GM and Chrysler have had a presence there for years, but can they afford to leave?
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|"Google's core business takes place in the cloud, where about 99 percent of revenues derive from search, which is all about information."
99 percent of revenues comes from ads, not search.
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|Didn't find the NPR program with you on it but found this instead: http://www.npr.org/templ...ory.php?storyId=5172204
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|Morality is an odd concept for Americans... When convenient, we pull out the morality card and become indignant over some issue. At the same time, we do our darndest to keep it burried in the closet.
If I understand correctly, the Chinese government is our single biggest creditor. We "owe" more, as a country, to China, than to anyone else. While there may be some objection to that (on the surface), for the most part, we shuffle it off to the side and go on about our business and day to day lives.
As individuals, we (collectively) choose to ignore the human rights issues within China and any other (perceived) issues and purchase products, etc. made by companies that are, for all intents and purposes, subsidiaries of the Chinese government - if not directly, then by substantial subsidies, provided by the government.
The Google issue, at this moment, is (more than likely) simply a marketing decision. It's always a problem for an individual who is "self important", who does not receive the "respect" they believe they should have, in any given situation to want to "leave and take their ball home". In Google's case (now), is it that they have not made the inroads they are used to, so now they want to pack it in?? BUT, with the "morality" flag waiving high.
Certainly better than just pulling the plug and saying... Ooops, we made a bad decision in entering that marketplace.
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|Google against other companies is one thing Google against China is another that
IMO will not have favorable results. Kudos for trying tho.
If China is indeed ramping up spy efforts it may signal something larger on the horizon of
which Google is just a test case.
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|What do I call Google's actions? A good start..though not necessarily with a good ending.
By *my* personal morality, anyone who even does business with China is compromised. Companies who are sending jobs from the free world to a police state are utterly contemptible. If the western powers had any self-respect or common sense they would boycott China until the government either caved on human rights or their economy imploded. Instead the US and its allies let China cover the cost of their mad socialist schemes. At first, Beijing thought it was smart to gain leverage over the Yanks. But the party never ended. And now, being utterly dependent upon non-stop exports, China has no choice but to prop up its biggest customers - like a shopkeeper in a poor neighborhood that lets people "put in on the tab". This lunatic scheme has insured that the West and China are chained together like escapees from a work gang. This no-win scenario has only two possible resolutions. One would be a return to old-school sensibility in the US, with a complete reversal of Bush/Obama policies. It would be tough for a few years, but free markets recover quickly if they are only allowed to. With luck we might see a return to sanity within a generation. The other possibility would be if a serious cold war broke out between China and America. All Chinese assets in the West would probably be frozen or seized, and all that toxic debt China is holding would be erased. Beijing would naturally be enraged and probably seize Taiwan immediately. By that point the economy would be the least of anyone's concerns.
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|Regardless of motives. Let's hope Google's power can actually help to do something possitive regardling china's censorship. I don't think it will happen. But we can only hope. I guess we shall see just what power google can actualy muster.
My prediction, they will lose and it wont matter cause google means little to anyone in China.
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|"We the people" of the U.S. really have no need for China: it's totally a business climate with no moral compass whatsoever that has been selling us out, going on decades now. Really, if Germany was allowed to censor all information on the roundup and murder of Jews, would that be tolerated? Yet, a very similar thing is happening to members of the Falun Gong spiritual movement who are being arrested and killed by the Chinese Communist Party for their internal organs, as they deemed "non-human" by the Chinese government and therefore giving them the right to treat them worse than animals. And does anyone seem to care? Stockholders and profit are NO EXCUSE for these types of business decisions. Come on, look inside yourself, you know what's right and what's not and there's no excuse for those who have the power to control these situations, and for every individual not to take a stand by at least opening up their mouth or moving the pen, or closing the wallet as much as reasonably possible. For years, reputable American companies have been producing products in China that we consume using methods that are too toxic to be legal by our standards - but what's the difference? Out of sight, out of mind? The future is at stake here and it's time to choose which direction the human race goes. Is profit margin going to actually save the world, or will sound ethical decisions?
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|I am a conflicted hypocrite. I feel what is going on in China is bad. I have been bought off with cheap consumer goods. I hate to type this but it's true, I don't have the will power to boycott Chinese products due to human rights violations and violations of my personal ideology. I want things to be better, but next time I need an off brand electronic device it will be directly from China, next time I go to Wal-Mart (only store in my small town that carries certain products), I will walk out with at least one product of China. Even the keyboard and mouse I am currently using is a product of China.
I care, but I do nothing.
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